Made 3 bets on last minute on [Soccer] [Brazil - Copa Paulista] Santos vs Sao Jose EC On bet ID 611009875 on [1st Half] and two more smaller bets 611009949, 611009994 on whole match
Match started 11-00AM pinnacle's time
on 12-21 PM (in mid of 2nd half) I got refunded two bets on whole match and on 12-24 PM my bet on 1st half was refunded
Due to incorrect match-ups. Later it turned out that means "Sao Jose FC" should be instead of "Sao Jose EC"
Result of the game can be found here http://www.resultados-futbol.com/par...Fc/Sao-Jose-Fc
Pinnacle support refused to review bet calculations. Maybe they are right, but it looks suspicious and unfair because of this:
The fact is they made my bet for 1st half 611009875 refunded in mid of 2nd half. After they knew result of 1st Half and, I suppose, they knew their losses. I made max available bet on 1st half result.
They could also say that in was not Santos but Santos FC.
It looks like it was even the reserve Santos team: "Santos FC II" http://dev.bmbets.com/football/brazi...-jose-1558984/ which they didn't mention in line also Pin will make all such bets refunded or selected ones?
Here the second team called even Joseense: http://shark.cdn.md/Comparison/Default.aspx?id=2541318
Also I may think it could be pinnacle's way to avoid arbitrage scanners when they on purpose change team's name like Santos to Santos FC or Sao Jose to San Jose Maybe Sao Jose FC to Sao Jose EC was the same kind.
It wasn't my mistake with incorrect team names. I could think it was another Sao Jose, more qualified or less qualified, playing main squad or by reserve team squad, and it will be totally my risks and my mistakes. You see that pinnacle is not responsible for correctness of team names (sometimes they even skew team names on purpose) and I excluded that risks in my betting model.
I made bet completely on technical analysis using their API regardless what Sao Jose it was or even was it Santos or any other Brazilian team.
I just lost won money and found it out just in middle of 2nd half when the first half was completely finished.
And I don't think it's fair. Line before match was correct. You can see it here http://dev.bmbets.com/football/brazi...asian-handicap
Pinnacle's odds in a minute before match start were: Santos -1 1.649 SaoJose +1 2.24 , match under2.5 2.32 over2.5 1.574, no 1x2 odds
I offered pin to give me compensation about half of winnings/loses (of total of all 3 bets, one bet was lost, one was half-won, one on 1st half won). Which they rejected by only phrase: "We regret you feel that way"