Dear Players,
Do not under any circumstances play Blackjack or Roulette in the live dealer casino.
First, in roulette I had two winning bets on red and the computer took them down during the spin! The pitboss did not acknowledge my bets and contending that I made only one wager, a losing bet on black! They deducted that from my account.
Second, in Blackjack their machine broke for over 12 minutes. I had a total of ten versus a dealer upcard of 3. I had to exit the casino. I requested the pit boss take down my bet and other players requested the same to which the pitboss messaged please be patient players. I exited the casino. Later today customer service wanted to know the game number! I told them the dealer, the minimum table amount and the time of play. They claimed they do not record names of dealers although they make a fuss about the girls and profiles. I suggested they locate the game in which the machine went down. They don't keep records of that either.
There behaviour to players is unacceptable. For $75.00 the lost a player.
PLEASE LET MY LOSS BE YOUR GAIN!
Do not under any circumstances play Blackjack or Roulette in the live dealer casino.
First, in roulette I had two winning bets on red and the computer took them down during the spin! The pitboss did not acknowledge my bets and contending that I made only one wager, a losing bet on black! They deducted that from my account.
Second, in Blackjack their machine broke for over 12 minutes. I had a total of ten versus a dealer upcard of 3. I had to exit the casino. I requested the pit boss take down my bet and other players requested the same to which the pitboss messaged please be patient players. I exited the casino. Later today customer service wanted to know the game number! I told them the dealer, the minimum table amount and the time of play. They claimed they do not record names of dealers although they make a fuss about the girls and profiles. I suggested they locate the game in which the machine went down. They don't keep records of that either.
There behaviour to players is unacceptable. For $75.00 the lost a player.
PLEASE LET MY LOSS BE YOUR GAIN!