heritage = Heri-garbage

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  • BAC
    SBR High Roller
    • 02-14-12
    • 166

    #1
    heritage = Heri-garbage
    I just spoke to roger customer service from heri-garbage about live casino. I just want to check it out their live

    casino, and I asked them about the preview on their casino. For some reason they are so protective on their

    casino and decline to give me a preview on their casino. This is my conversation between me and

    this garbage book. If you guy have a live casino picture about this garbage book post them on here. I want

    to see how garbage it look thank you.


    [Roger] Thank you for contacting Heritage Sports, how may I help you today?
    [ME] hi, can you log me into my account?
    [Roger] Let me see what's going on with your account, just a moment please
    [Roger] Your account has been suspended due to inactivity. Your can reactivate your account at any time by making deposit
    [ME] can i see the live casino in heritage?
    [Roger] Once your account gets active, you'll be able to check the live casino
    [ME] but first can i get the preview before depositing?
    [Roger] Unfortunately no
    [ME] do you have a website for that casino?
    [ME] i just want to see the platform and what kind of game they have.
    [Roger] I'm afraid no. You are able to log in to live casino thru heritage website.
    [ME] i have to see what kind of game the live casino offering.....
    [Roger] On live casino you can play Blackjack, Roulette and baccarat.
    [ME] can you send me a picture of that live casino?
    [Roger] Unfortunately no
    [ME] why not?
    [ME] just a picture...
    [Roger] We can't
    [Roger] If you want you can reactivate your account and check it out by yourself
    [ME] why are you guy so protective about your live casino?
    [Roger] We are not protected about it, are just standard procedures.
    [ME] just press the print screen button and send me an email about your live casino.
    [ME] if you want to present something to someone to use your service; you have to have images for your consumer before they start using it.
    [Roger] The live casino is available for our customers and you were able to check for 3 months every option we offer.
    [Roger] If you don't use your account it will get suspended
    [ME] that doesn't do with live casino preview..
    [Roger] Live casino was not available at that time, you have the unfortunate situation that your account was suspended before the live casino
    [ME] i thought you guy trying to get me to reactive my account to play the live casino, however if you failed to advertised your live casino no one going to play it.
    [Roger] You can play at live casino anytime
    [ME] ok. can i see the preview first?
    [ME] then you can de-actives my account if I’m not depositing around today.
    [Roger] Again, you will need to make a deposit to get your account activated. Then you can check out the live casino.
    [ME] again, i want to see the preview about your live casino before making deposit.
    [Roger] We can not do that
    [Roger] Sorry
    [ME] ok then i can not deposit. sorry
    [ME] this book is so self-fish about presetting services
    [ME] a preview about your live casino is not going to cost you anything.
    [Roger] The account suspension works the same way for all our customers
    [Roger] Feel free to contact us anytime you feel will be the most convenient time to get your account reactivated.
    [Roger] Is there anything else that I can help you with?
    [ME] yes, fix your procedure in the future because i think it doesn't help your business.
    [Roger] Thank you for your time, feel free to contact us again.
  • robmpink
    SBR Posting Legend
    • 01-09-07
    • 13205

    #2
    I like heritage. Never played in the live casino, but I once played at a place called firstlivecasino like in 1997ish. I think they turned out to be a rogue casino.
    Comment
    • Dancemanmarc2
      SBR High Roller
      • 05-17-12
      • 224

      #3
      The general manager is on vacation he would be the best guy to try to talk with...
      But yes when he isn't around the "higher ups" are very by the book. Probably because they don't want to "mess up" while the boss is away..
      Just my thoughts
      Casino gaming is quite bunk anyway
      Comment
      • BAC
        SBR High Roller
        • 02-14-12
        • 166

        #4
        this book is too protective, last time I asked the same thing and they still giving me the same answer.

        garbage book !
        Comment
        • taxer
          SBR Wise Guy
          • 05-31-11
          • 630

          #5
          you guys and your non sense about these fukin online casino , Heritage is a solid sportsbook one of the best if you want to play casino go look for an online casino site
          Comment
          • BAC
            SBR High Roller
            • 02-14-12
            • 166

            #6
            are you idiot?

            i'm talking about live casino, not RNG casino.

            what site do you suggest for live casino anyway for client in USA?
            Comment
            • bookiebutcher
              SBR Hustler
              • 07-09-12
              • 59

              #7
              Originally posted by BAC
              are you idiot?

              i'm talking about live casino, not RNG casino.

              what site do you suggest for live casino anyway for client in USA?
              I would suggest no casino, play in a real one for fun once in a while, but don't waste your money in online shit..
              Or maybe you're a millionaire who can afford to lose.

              I don't know why peeps want to play there: ?
              Comment
              • BAC
                SBR High Roller
                • 02-14-12
                • 166

                #8
                can you post a picture of heritage live casino on here.

                i'm very curious what the platform look like.

                thank you
                Comment
                • Strider
                  SBR High Roller
                  • 06-02-12
                  • 108

                  #9
                  Originally posted by BAC
                  I want

                  to see how garbage it look thank you.
                  Bro, you already lost. Quit before you Start. You sound smart < stupid.
                  Comment
                  • BAC
                    SBR High Roller
                    • 02-14-12
                    • 166

                    #10
                    why are you assume i'm going to play there after they been a bitch.

                    i just want to see their platform. that's it!
                    Comment
                    • cloverfield
                      SBR Wise Guy
                      • 12-24-10
                      • 862

                      #11
                      so let me get this straight

                      You ask why you can't login
                      Your account is inactive
                      You ask to see a preview
                      They tell you that you have to log in first to be able to see it (it's how their system works, you need to login in order to view the casino)
                      You dont like their answer that you have to become an active user before seeing the live casino

                      Conclusion - they are a garbage book because you don't like the answer they give you.

                      sounds reasonable
                      Comment
                      • BAC
                        SBR High Roller
                        • 02-14-12
                        • 166

                        #12
                        ok we have another idiot who try to be a smart ass.

                        no you idiot. they want me to make a deposit in order to log into my account.

                        the reason why i can't log in is because i didn't make a deposit.

                        finally, i want to see the preview of their live casino before making a deposit.
                        Comment
                        • poker6469
                          SBR Sharp
                          • 02-13-12
                          • 454

                          #13
                          anybody that plays online casino is a retard.
                          Comment
                          • MagicDiceFlow
                            SBR MVP
                            • 01-15-12
                            • 4585

                            #14
                            No disrespect here but you have to consider that Heritage is an invite only book which means they dont want any unnecessary attention brought to their book.
                            Comment
                            • BAC
                              SBR High Roller
                              • 02-14-12
                              • 166

                              #15
                              okay, if a book that afraid unnecessary attention then i believe they should close their business.

                              a preview about their live casino is not going to cost them their lives lol
                              Comment
                              • PharaohUB
                                SBR MVP
                                • 01-23-07
                                • 4865

                                #16
                                op. you're an idiot
                                Comment
                                • Hankwins
                                  SBR MVP
                                  • 09-17-10
                                  • 2232

                                  #17
                                  Originally posted by PharaohUB
                                  op. you're an idiot
                                  Agreed, just post up and check it out. playing in fun mode has never been am option in live casino's.
                                  Comment
                                  • Strider
                                    SBR High Roller
                                    • 06-02-12
                                    • 108

                                    #18
                                    BAC, you are the reason books have issues.
                                    Comment
                                    • Mybologne
                                      SBR Posting Legend
                                      • 09-20-09
                                      • 13507

                                      #19
                                      they did the same thing to me, but I called back next day and they reactivated my account with no deposit
                                      Comment
                                      • taxer
                                        SBR Wise Guy
                                        • 05-31-11
                                        • 630

                                        #20
                                        what a tool @ OP
                                        Comment
                                        • Microphone
                                          SBR MVP
                                          • 01-08-08
                                          • 2950

                                          #21
                                          Their live casino is the same as Legends which is the same as 5 Dimes used to have. They share all the same dealers or the same casino service. It was just upgraded recently.
                                          Comment
                                          • BAC
                                            SBR High Roller
                                            • 02-14-12
                                            • 166

                                            #22
                                            oh okay, i thought they have different feature compare to legends.

                                            thanks microphone.
                                            Comment
                                            • hougigo
                                              SBR MVP
                                              • 06-01-12
                                              • 3665

                                              #23
                                              I've only dealt with Heritage and 5dimes, but I love Heritage's customer service
                                              Comment
                                              • Ganchrow
                                                SBR Hall of Famer
                                                • 08-28-05
                                                • 5011

                                                #24
                                                Originally posted by BAC
                                                I just spoke to roger customer service from heri-garbage about live casino. I just want to check it out their live

                                                casino, and I asked them about the preview on their casino. For some reason they are so protective on their

                                                casino and decline to give me a preview on their casino. This is my conversation between me and

                                                this garbage book. If you guy have a live casino picture about this garbage book post them on here. I want

                                                to see how garbage it look thank you.
                                                Hi BAC,

                                                Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

                                                But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

                                                I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

                                                Thanks for your honest feedbck, BAC. I appreciate it.


                                                GANCH.
                                                Last edited by Ganchrow; 07-16-12, 07:33 PM.
                                                Comment
                                                • aortega521
                                                  SBR Wise Guy
                                                  • 10-19-11
                                                  • 988

                                                  #25
                                                  Originally posted by BAC
                                                  okay, if a book that afraid unnecessary attention then i believe they should close their business.

                                                  a preview about their live casino is not going to cost them their lives lol
                                                  I'm confused why am I mentioned in this?!?!
                                                  Comment
                                                  • aortega521
                                                    SBR Wise Guy
                                                    • 10-19-11
                                                    • 988

                                                    #26
                                                    Originally posted by Ganchrow
                                                    Hi BAC,

                                                    Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

                                                    But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

                                                    I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

                                                    Thanks for your honest feedbck, BAC. I appreciate it.


                                                    GANCH.
                                                    I'm sorry wrong quote but why am I mentioned here?!?!
                                                    Comment
                                                    • Ganchrow
                                                      SBR Hall of Famer
                                                      • 08-28-05
                                                      • 5011

                                                      #27
                                                      Originally posted by aortega521
                                                      I'm sorry wrong quote but why am I mentioned here?!?!
                                                      You weren't.

                                                      vBulletin parsed the text written above as [you] so as to display each logged in reader's user names right back at him or her.

                                                      So for example: The screen name of the sharpest poster on SBR is "[you]".

                                                      Kind of ironic actually. I created the vBulletin [you] tag on this forum years ago as a joke ... but this time the joke is on me I guess.
                                                      Comment
                                                      • aortega521
                                                        SBR Wise Guy
                                                        • 10-19-11
                                                        • 988

                                                        #28
                                                        Haha looks like you should I pick lottery numbers if you win we will split it down the middle!!
                                                        Comment
                                                        • stevex
                                                          SBR Hall of Famer
                                                          • 05-02-10
                                                          • 5122

                                                          #29
                                                          Why thank you Ganchrow

                                                          Comment
                                                          • fishofewing
                                                            SBR Hustler
                                                            • 10-07-08
                                                            • 65

                                                            #30
                                                            How did my name come up? Take a look at my Heritage history Ganchrow.....Im by far not the sharpest poster on SBR. Love Heritage though.
                                                            Comment
                                                            • bluefish
                                                              SBR Wise Guy
                                                              • 04-13-09
                                                              • 917

                                                              #31
                                                              I wish I had his brains.
                                                              Comment
                                                              • BAC
                                                                SBR High Roller
                                                                • 02-14-12
                                                                • 166

                                                                #32
                                                                Originally posted by Ganchrow
                                                                Hi BAC,

                                                                Roger in CSD is a great guy ... I know him well and I bet if you ever met him ion person you'd agree ... he's a really difficult person NOT to like.

                                                                But here's a fact for you: Roger simply doesn't have access to the live casino. He just doesn't. So he was wholly unable to just "press the print screen button and send [you] an email". So you were barking up the wrong tree on that one I'm afraid.

                                                                I am truly sorry you were disappointed by Roger's response to your question and I sincerely hope that whatever sportsbook or casino at which you eventually do decide to deposit will better be able to suit your needs.

                                                                Thanks for your honest feedbck, BAC. I appreciate it.


                                                                GANCH.
                                                                are you customer service from heri-garbage?
                                                                Comment
                                                                • theblueprint
                                                                  SBR Sharp
                                                                  • 10-29-11
                                                                  • 276

                                                                  #33
                                                                  Really confused why I'm mentioned in this post lol
                                                                  Comment
                                                                  • Darkside Magick
                                                                    SBR Posting Legend
                                                                    • 05-28-10
                                                                    • 12638

                                                                    #34
                                                                    Me the sharpest poster..yeahhhhhhhhhhhhhh
                                                                    Comment
                                                                    • Monte
                                                                      SBR MVP
                                                                      • 08-21-10
                                                                      • 2056

                                                                      #35
                                                                      What kind of shit book suspends accounts after only 3 months of inactivity?
                                                                      Geez...always been one of the most overrated, best customer service in the biz ha ha...
                                                                      well i bet Fishhead still gets his free stuff there, like the other touts.
                                                                      Comment
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