Sportsbetting.ag Customer support will be handled by betonline.ag

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  • Username9999
    SBR Hustler
    • 05-28-12
    • 99

    #1
    Sportsbetting.ag Customer support will be handled by betonline.ag
    Starting tomorrow. So prepare to be scammed further with your payouts and poker request. SBR Lou can confirm the customer service support now!
  • OUTCAST
    SBR Sharp
    • 05-10-10
    • 284

    #2
    That explained why they couldn't give out the horse rebates for almost a month due to delay. Delay in what?
    Comment
    • Username9999
      SBR Hustler
      • 05-28-12
      • 99

      #3
      Originally posted by OUTCAST
      That explained why they couldn't give out the horse rebates for almost a month due to delay. Delay in what?
      Which site were you having an issue with when it came to the horse wagers? Atleast now the betonline players will be able to merge with the other company so poker can be played again. From my understanding sportsbetting.ag has no poker issues.

      As of tomorrow the sportsbetting.ag page will look exactly like betonline.ag page. Only difference will be the name.
      Comment
      • Iceman@313
        SBR Hustler
        • 05-19-12
        • 75

        #4
        So how is this going to effect payouts cuz i withdrew checks already. Im hopin this means faster payouts since they switchin over been like 2 plys months of these sliw payouts hopefully they start payin faster nd open a wire transfer back up
        Comment
        • princecharles
          SBR Wise Guy
          • 11-22-10
          • 827

          #5
          Hey FiredFromBOL,
          Do you kniw what poker network Sportsbetting.ag is on?
          Thanks
          Comment
          • Chopsticks
            SBR MVP
            • 06-30-09
            • 1057

            #6
            Looks like they have changed hosting as well. For some reason I have not been able to access BOL for months. The same now applies to sporrtsbetting.ag. It is weird because I have no problems accessing the website of any other sportsbooks.
            Comment
            • sharpcat
              Restricted User
              • 12-19-09
              • 4516

              #7
              Great day to upgrade the website BOL first day of wimbledon

              Always liked Sportsbetting.ag for their unique lines but It looks like BOL is in the process of making them another BOL/Lowvig skin
              Comment
              • Chopsticks
                SBR MVP
                • 06-30-09
                • 1057

                #8
                Originally posted by sharpcat

                Always liked Sportsbetting.ag for their unique lines but It looks like BOL is in the process of making them another BOL/Lowvig skin
                That would suck. Their lines are not really great but some gems here and there. That and the fact that they will offer bonuses to winners makes them very useful. Probably not going to happen now
                Comment
                • sharpcat
                  Restricted User
                  • 12-19-09
                  • 4516

                  #9
                  Originally posted by Chopsticks
                  That would suck. Their lines are not really great but some gems here and there. That and the fact that they will offer bonuses to winners makes them very useful. Probably not going to happen now
                  One of the few U.S. facing books left that were not afraid to make their own lines.

                  It is very sad to see this.
                  Comment
                  • BAUS
                    SBR MVP
                    • 08-10-05
                    • 2191

                    #10
                    Site is back up. Standard BOL lines, cashier, etc.

                    Too bad. I liked Sportsbetting.ag the way it was.

                    BAUS
                    Comment
                    • golfnut4653
                      SBR Hustler
                      • 04-28-12
                      • 62

                      #11
                      Been with sportsbetting.ag for over 7 years and payouts were never an issue until this year. Hopefully offering person to person and the book to book withdrawal options will help players, and not be a nuisance.
                      Comment
                      • wrongturn
                        SBR MVP
                        • 06-06-06
                        • 2228

                        #12
                        Horrible. Now I have two books that are exactly same. What a waste for a good internet site name.
                        Comment
                        • Username9999
                          SBR Hustler
                          • 05-28-12
                          • 99

                          #13
                          Originally posted by golfnut4653
                          Been with sportsbetting.ag for over 7 years and payouts were never an issue until this year. Hopefully offering person to person and the book to book withdrawal options will help players, and not be a nuisance.
                          I can assure you of one thing. The payouts will be slow. Only because it will be the same financial dept handling your payout request. Your p2p payout will be max 950 for both. Before it was 2500 for **. They are merging for the use of Poker. They get to hop on their poker server, and everything is fixed. Looks like someone invested in them. Everything from those sites, you will have to do online. Its actually very easy to do.
                          Comment
                          • Username9999
                            SBR Hustler
                            • 05-28-12
                            • 99

                            #14
                            Originally posted by princecharles
                            Hey FiredFromBOL,
                            Do you know what poker network Sportsbetting.ag is on?
                            Thanks
                            No I do not. I will update to you as soon as I get that information.
                            Comment
                            • sharpcat
                              Restricted User
                              • 12-19-09
                              • 4516

                              #15
                              Anybody else unable to log into their account?

                              Website has no contact for customer support and it will not let me log in.
                              Comment
                              • HedgeHog
                                SBR Posting Legend
                                • 09-11-07
                                • 10128

                                #16
                                Isn't this a good thing? BOL is B+ rated and SBR recommended.
                                Comment
                                • Harmy G
                                  SBR High Roller
                                  • 02-10-10
                                  • 210

                                  #17
                                  How NOT to perform customer service. I have a balance, but no history. No idea how my Wimbledon plays went.
                                  Comment
                                  • mathdotcom
                                    SBR Posting Legend
                                    • 03-24-08
                                    • 11689

                                    #18
                                    Originally posted by HedgeHog
                                    Isn't this a good thing? BOL is B+ rated and SBR recommended.
                                    Please tell me you're being sarcastic
                                    Comment
                                    • wrongturn
                                      SBR MVP
                                      • 06-06-06
                                      • 2228

                                      #19
                                      Originally posted by HedgeHog
                                      Isn't this a good thing? BOL is B+ rated and SBR recommended.
                                      At least you can expect J7 won't handle your complain if you have one.
                                      Comment
                                      • sharpcat
                                        Restricted User
                                        • 12-19-09
                                        • 4516

                                        #20
                                        Pending future bets in my account are missing and it appears they credited the funds back to my balance. WTF?
                                        Comment
                                        • wrongturn
                                          SBR MVP
                                          • 06-06-06
                                          • 2228

                                          #21
                                          Originally posted by sharpcat
                                          Anybody else unable to log into their account?

                                          Website has no contact for customer support and it will not let me log in.
                                          The first log in will bring you a registration page. Then you have to click a link in your email to activate.
                                          Comment
                                          • sharpcat
                                            Restricted User
                                            • 12-19-09
                                            • 4516

                                            #22
                                            Originally posted by wrongturn
                                            The first log in will bring you a registration page. Then you have to click a link in your email to activate.
                                            Thanks.

                                            I got on but now my pending future bets are gone and they credited the funds back to my available balance.
                                            Comment
                                            • sbfk
                                              SBR Rookie
                                              • 06-25-12
                                              • 42

                                              #23
                                              I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
                                              Comment
                                              • Username9999
                                                SBR Hustler
                                                • 05-28-12
                                                • 99

                                                #24
                                                Originally posted by sbfk
                                                I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
                                                Sara looks like you will be having to get more cs reps on the phones. My suggestion is contacting player services from the website.
                                                Comment
                                                • Bill Dozer
                                                  www.twitter.com/BillDozer
                                                  • 07-12-05
                                                  • 10894

                                                  #25
                                                  Originally posted by sbfk
                                                  I had a withdrawal for 575.00 made on Saturday and now it does not show up anywhere in the "new" history ..what is going on? they never send confirmation emails either when you withdrawal
                                                  sbfk,
                                                  Can you see it now in your pending payouts?
                                                  Comment
                                                  • sharpcat
                                                    Restricted User
                                                    • 12-19-09
                                                    • 4516

                                                    #26
                                                    Originally posted by Bill Dozer
                                                    sbfk,
                                                    Can you see it now in your pending payouts?
                                                    Bill do you have a contact # to their customer service?

                                                    They have nothing on the site.
                                                    Comment
                                                    • wrongturn
                                                      SBR MVP
                                                      • 06-06-06
                                                      • 2228

                                                      #27
                                                      It is a complete change, only name left. Database starts with brand new, thus it does not have any history data. I guess It will take time to have them enter pending bets manually.
                                                      Comment
                                                      • Bill Dozer
                                                        www.twitter.com/BillDozer
                                                        • 07-12-05
                                                        • 10894

                                                        #28
                                                        You guys will have to stand by as and we'll update the board after we are filled in. Any time a good book gets involved with a lesser book, it's usually going to work out well for the players.
                                                        Comment
                                                        • sbfk
                                                          SBR Rookie
                                                          • 06-25-12
                                                          • 42

                                                          #29
                                                          Originally posted by Bill Dozer
                                                          sbfk,
                                                          Can you see it now in your pending payouts?
                                                          Hi Bill,

                                                          absolutely not. I am worried because I play casually and won a couple parlays last week(enough to warrant a withdrawal). When i click on payout history it says "no data returned".
                                                          Comment
                                                          • Bill Dozer
                                                            www.twitter.com/BillDozer
                                                            • 07-12-05
                                                            • 10894

                                                            #30
                                                            Originally posted by sharpcat
                                                            Bill do you have a contact # to their customer service?

                                                            They have nothing on the site.
                                                            I'd say give it about an hour or two.
                                                            Comment
                                                            • OUTCAST
                                                              SBR Sharp
                                                              • 05-10-10
                                                              • 284

                                                              #31
                                                              How To Contact Sportsbetting.ag Customer Support?

                                                              Does anyone know the number to contact them? There is no number or live chat link on the new web site.
                                                              Comment
                                                              • HedgeHog
                                                                SBR Posting Legend
                                                                • 09-11-07
                                                                • 10128

                                                                #32
                                                                Originally posted by wrongturn
                                                                At least you can expect J7 won't handle your complain if you have one.
                                                                Mathy hit it on the nose--I was being sarcastic. I left BOL after my last 2 payouts turned into nightmares, requiring SBR (Lou) assistance. Absolutely horrible CS that I choose not to deal with anymore.
                                                                Comment
                                                                • Username9999
                                                                  SBR Hustler
                                                                  • 05-28-12
                                                                  • 99

                                                                  #33
                                                                  Originally posted by OUTCAST
                                                                  Does anyone know the number to contact them? There is no number or live chat link on the new web site.
                                                                  Guys. Look at the name of the thread.. All You have to do is call betonline.ag
                                                                  Comment
                                                                  • sharpcat
                                                                    Restricted User
                                                                    • 12-19-09
                                                                    • 4516

                                                                    #34
                                                                    I would like to know how to contact them myself.

                                                                    I would like to know why my future bets that have been pending since december were canceled??????
                                                                    Comment
                                                                    • sharpcat
                                                                      Restricted User
                                                                      • 12-19-09
                                                                      • 4516

                                                                      #35
                                                                      Originally posted by Username9999
                                                                      Guys. Look at the name of the thread.. All You have to do is call betonline.ag
                                                                      Betonline customer support said they could not help with my sportsbetting.ag account.
                                                                      Comment
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