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  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #1
    BetOnline poker games
    We spoke with mgt regarding the inquiries players had on poker. There are provider issues causing players to not be able to make new transfers into the room. Players with funds still in the poker client can transfer on back to the sportsbook.

    There's no current ETA on when poker is restored, but your funds are in your immediate control and the book/casino access continues on as normal. Note, there is no "licensing" issue as some have speculated.
  • princecharles
    SBR Wise Guy
    • 11-22-10
    • 827

    #2
    What exactly are 'provider' issues, Lou?
    Isn't thier poker provider the network they are on? Please help me understand this.

    Speaking to thier CS I was told funds have been manually (by them) moved from poker to sports, thus a DeFacto ceasing of poker for every single BOL customer.
    If we log on and play a freeroll or points to enter torney, what happens to real cash that is then generated in a player's account?

    Why has not a single email been sent to customers to explain whats going on, yet no problem me getting their emails 'thanking me for not hammering them on the NBA playoffs'?!

    Am I out of line to have expected a site that has made hundreds/thousands of dollars from me in rake to let me know about a 'problem' that has NO ESTIMATED FIX DATE?!

    Only me hammering away with my one post(which SBR has now locked closed) is the reason
    we now have a 'statement' from them?

    Lou, answer one last question honestly, please and with all respect:
    If your oldest son asks you tommorrow should he put a few thousand into BetOnline.ag, would you say, "Great idea son!", or would you dissuade him from this particular choice of books?
    (Obviously let's assume he won't have the suction of his dad to back him up should things go awry.)
    Comment
    • vorsybl
      SBR Rookie
      • 04-17-12
      • 47

      #3
      I'm with you dude. It's all very sketchy. People put money in their program, and they don't have the decency to let people know it doesn't even work.

      The fifty dollars I put in I considered it lost, I played their stupid poker heads up bs and it's all gone. I feel sick to my stomach.

      I wish I had deposited the money into RPM poker, they have far more players, around 11k, many of them americans, and a friend of mine works for the company. I always deposited into bet online because of their advertised "Fast payouts" through **********, whereas with RPM poker you would have to wait 2-4 weeks for a check. But honestly it would be worth that wait since they never had any of these crazy type problems.

      It's a shame I had to lose a year of my life and a shitton of money to understand that online pokier is very dangerous and shady. But you know what they say, better late than never.

      I strongly advise against playing on betonline to anyone that considers it
      Last edited by vorsybl; 06-12-12, 08:05 AM.
      Comment
      • BigDaddy
        SBR Hall of Famer
        • 02-01-06
        • 8378

        #4
        Originally posted by SBR Lou
        We spoke with mgt regarding the inquiries players had on poker. There are provider issues causing players to not be able to make new transfers into the room. Players with funds still in the poker client can transfer on back to the sportsbook.

        There's no current ETA on when poker is restored, but your funds are in your immediate control and the book/casino access continues on as normal. Note, there is no "licensing" issue as some have speculated.
        thank you

        i figured it was something like this
        Comment
        • Frogger
          SBR Sharp
          • 04-17-10
          • 382

          #5
          Sounds to me like all the customers were transferring funds and blowing $500 in the poker room and BetOnline was making $1.13 in rake and they decided to put an end to that.
          Comment
          • princecharles
            SBR Wise Guy
            • 11-22-10
            • 827

            #6
            Thank goodness BOL sends me these, rather than any poker room information or update----


            Dear
            No thanks to Saturday night’s controversial decision, we suffered our largest loss on a single fight in the history of the company. Thanks for not pounding Timothy Bradley (+350) like everyone else.*

            And it wasn’t much better in MLB, NBA and soccer. Definitely score last week to the BetOnline players. Too bad you missed out on the easy pickins’.

            Don’t miss out this week…

            The NBA Finals gets underway tonight with the underdog Miami Heat (+5) visiting the Oklahoma City Thunder. If you are looking to make the most of your bets, our NBA limits go all the way up to $10,000.

            Considering Tiger Woods’ resurgence, I’m confident you’ll be playing the US Open. You’ll win and save more with us since we are offering 16-cent matchups; well below the industry-standard 20-30 cents. We’ll also have Live betting Saturday and Sunday.

            Speaking of reduced juice, it’s hard to beat our 16-cent spreads and totals on the Euro 2012.

            Don’t let another profitable week pass you by. Head over to BetOnline.ag () and make a quick deposit and we’ll sort you out with up to $900.00 worth of sports free plays – that’s our Lifetime Bonus Guarantee.**

            Once you’ve locked-down your free bets, you’ll be placing your winners with ‘house money’, because you can.

            Looking forward to your return!




            S. Francis

            Director of Player Services

            P.S. Once you claim your free plays and put them in action, you can check the rollover status of them on the top navigation bar. No more calling in!

            *Odds subject to change, click here for the latest.

            **Terms and conditions apply, click here for details.

            *
            The fastest, most reliable way to get to BetOnline?
            Click here to download the tiny BetOnline Client, your instant connection to BetOnline.
            (Mac users please use this link)
            Run it and install it on your computer – it’ll place the BetOnline icon on your desktop.
            Click on the BetOnline icon and the site will instantly open in your browser every time.


            Share this message with your friends

            This email was sent to
            by BetOnline
            Ave. Espana & Ricardo Arias | Panama City | Panama
            Forward to a friend | Manage Preferences | Unsubscribe
            Comment
            • vorsybl
              SBR Rookie
              • 04-17-12
              • 47

              #7
              lmao
              Comment
              • marcojuiceman
                SBR MVP
                • 05-25-11
                • 2870

                #8
                Originally posted by princecharles
                Thank goodness BOL sends me these, rather than any poker room information or update----


                Dear
                No thanks to Saturday night’s controversial decision, we suffered our largest loss on a single fight in the history of the company. Thanks for not pounding Timothy Bradley (+350) like everyone else.*

                And it wasn’t much better in MLB, NBA and soccer. Definitely score last week to the BetOnline players. Too bad you missed out on the easy pickins’.

                Don’t miss out this week…

                The NBA Finals gets underway tonight with the underdog Miami Heat (+5) visiting the Oklahoma City Thunder. If you are looking to make the most of your bets, our NBA limits go all the way up to $10,000.

                Considering Tiger Woods’ resurgence, I’m confident you’ll be playing the US Open. You’ll win and save more with us since we are offering 16-cent matchups; well below the industry-standard 20-30 cents. We’ll also have Live betting Saturday and Sunday.

                Speaking of reduced juice, it’s hard to beat our 16-cent spreads and totals on the Euro 2012.

                Don’t let another profitable week pass you by. Head over to BetOnline.ag () and make a quick deposit and we’ll sort you out with up to $900.00 worth of sports free plays – that’s our Lifetime Bonus Guarantee.**

                Once you’ve locked-down your free bets, you’ll be placing your winners with ‘house money’, because you can.

                Looking forward to your return!




                S. Francis

                Director of Player Services

                P.S. Once you claim your free plays and put them in action, you can check the rollover status of them on the top navigation bar. No more calling in!

                *Odds subject to change, click here for the latest.

                **Terms and conditions apply, click here for details.

                *
                The fastest, most reliable way to get to BetOnline?
                Click here to download the tiny BetOnline Client, your instant connection to BetOnline.
                (Mac users please use this link)
                Run it and install it on your computer – it’ll place the BetOnline icon on your desktop.
                Click on the BetOnline icon and the site will instantly open in your browser every time.


                Share this message with your friends

                This email was sent to
                by BetOnline
                Ave. Espana & Ricardo Arias | Panama City | Panama
                Forward to a friend | Manage Preferences | Unsubscribe
                I guess they forgot to tell you about the poker mishaps...
                Comment
                • princecharles
                  SBR Wise Guy
                  • 11-22-10
                  • 827

                  #9
                  Originally posted by Frogger
                  Sounds to me like all the customers were transferring funds and blowing $500 in the poker room and BetOnline was making $1.13 in rake and they decided to put an end to that.
                  They actually have some if the highest rake % 's in the industry.
                  Take a look for yourself, where 6 player super turbo SNG's are charged 10%. (I mention these particular games since the turnover rate of Super Turbos creates the most rake per hour, hence players should get a break on these very fast games, but not at BOL Poker.
                  "BetOnline Poker, Bring your own Vaseline(R)".
                  Comment
                  • baconwings
                    SBR Rookie
                    • 06-12-12
                    • 7

                    #10
                    im curious to know if all the players got their funds transferred back into sports, because you can still see people playing in ring games and tournies. i normally keep everything in poker and just transfer to sports when i want to place a bet but for some idiotic reason i put everything into sports 2 saturdays ago, then i havnt been able to transfer back. as for the free rolls i played one for fun today( i actually funded my whole bank roll orignally off a free roll built it to well over 3k) and the balance is still there in poker. i want to know how some players had BOL transfer their funds into sports while some still have some in poker it doesnt make sense. i dont know lou i think you have been lied to. everything about the poker network licensing agreement makes sense. i was away on holiday but i guess back in april they shut down poker for a few days, this makes one wonder as it has been less than 2 months later and this is more than just a glitch. like the post above said they are waiting till they get another agreement, and thats why they just keep saying no timeframe lol.
                    Comment
                    • Hankwins
                      SBR MVP
                      • 09-17-10
                      • 2232

                      #11
                      I think somone in a differnt thread hit the nail on the head alot of players transferring large amounts into poker and blowing it fast and they make $2 in rake, they want it all in sportsbetting losses.
                      Comment
                      • vorsybl
                        SBR Rookie
                        • 04-17-12
                        • 47

                        #12
                        Lol its bacon wings. I'll never forget you because I won an all in with AA against your 99 maybe 5 months ago. You got your money off a freeroll? And built it to 3k? Wow man, cool, I deposited almost 10000 dollars into their thing over the course of a year, didn't finish college after 5 years and 176 credits, and haven't won a penny. That feels raw
                        Last edited by vorsybl; 06-13-12, 02:50 AM.
                        Comment
                        • baconwings
                          SBR Rookie
                          • 06-12-12
                          • 7

                          #13
                          Originally posted by vorsybl
                          Lol its bacon wings. I'll never forget you because I won an all in with AA against your 99 maybe 5 months ago. You got your money off a freeroll? And built it to 3k? Wow man, cool, I deposited almost 10000 dollars into their thing over the course of a year, didn't finish college after 5 years and 176 credits, and haven't won a penny. That feels raw
                          was it in a tourney or cash game? yea the only time i deposited was so i could withdraw, but i won 18 bux off a free roll, and with the help of nfl season and poker i built it, but now that i havnt been able to play going on over a week ive been burning a lot of it in the sports book which im sure BOL loves cause all these poker players and degenerate gamblers need to have constant action. fuckng panamanians.
                          Comment
                          • vorsybl
                            SBR Rookie
                            • 04-17-12
                            • 47

                            #14
                            Originally posted by baconwings
                            was it in a tourney or cash game? yea the only time i deposited was so i could withdraw, but i won 18 bux off a free roll, and with the help of nfl season and poker i built it, but now that i havnt been able to play going on over a week ive been burning a lot of it in the sports book which im sure BOL loves cause all these poker players and degenerate gamblers need to have constant action. fuckng panamanians.
                            Yes I agree completely. Sketchy ass fools maniuplating stupid kids like me. It was in a cash game btw I hate tournaments

                            Any idea how you won the 18 dollars? I did once too but quickly lost it as usual because I have "bad bankroll management."

                            I am trying to win the 18 dollars freeroll on RPM poker so I can play there whatd you do just play strong holdings from early position and weaker onces from later position and that worked?
                            Comment
                            • princecharles
                              SBR Wise Guy
                              • 11-22-10
                              • 827

                              #15
                              I strongly dissagree with the assumption they don't want poker.
                              The sportsbook/poker alliance can be extreamly valuable to the book, provided its run by competent gaming executives.
                              Comment
                              • 5mike5
                                SBR Aristocracy
                                • 09-21-11
                                • 51874

                                #16
                                plus BOL tries to steal players poker winnings too...never hurts the bottom line either

                                Comment
                                • princecharles
                                  SBR Wise Guy
                                  • 11-22-10
                                  • 827

                                  #17
                                  Originally posted by baconwings
                                  im curious to know if all the players got their funds transferred back into sports, because you can still see people playing in ring games and tournies. i normally keep everything in poker and just transfer to sports when i want to place a bet but for some idiotic reason i put everything into sports 2 saturdays ago, then i havnt been able to transfer back. as for the free rolls i played one for fun today( i actually funded my whole bank roll orignally off a free roll built it to well over 3k) and the balance is still there in poker. i want to know how some players had BOL transfer their funds into sports while some still have some in poker it doesnt make sense. i dont know lou i think you have been lied to. everything about the poker network licensing agreement makes sense. i was away on holiday but i guess back in april they shut down poker for a few days, this makes one wonder as it has been less than 2 months later and this is more than just a glitch. like the post above said they are waiting till they get another agreement, and thats why they just keep saying no timeframe lol.
                                  Hey Bacon, great question, really at the heart of the matter.
                                  When you log into the poker client, you'll see lots of people playing. Most likely These are people who you see because they are playing on that poker network (Action, Hero, and/or Chico), and they are not a customer of the BOL skin.

                                  This is an absolute cluster-fuk fir heavy BOL poker players, compounded by a disgusting lack of forthrightness.
                                  Comment
                                  • SBR Natalie
                                    SBR Wise Guy
                                    • 03-19-12
                                    • 885

                                    #18
                                    thanks for that!
                                    Comment
                                    • Hankwins
                                      SBR MVP
                                      • 09-17-10
                                      • 2232

                                      #19
                                      Originally posted by princecharles
                                      They actually have some if the highest rake % 's in the industry.
                                      Take a look for yourself, where 6 player super turbo SNG's are charged 10%. (I mention these particular games since the turnover rate of Super Turbos creates the most rake per hour, hence players should get a break on these very fast games, but not at BOL Poker.
                                      "BetOnline Poker, Bring your own Vaseline(R)".
                                      that avatar is offensive, please delete it.
                                      Comment
                                      • princecharles
                                        SBR Wise Guy
                                        • 11-22-10
                                        • 827

                                        #20
                                        PrinceCharles *diverted*

                                        Originally posted by SBR Natalie
                                        thanks for that!
                                        Sarcastic Natalie?
                                        What offends you more as a 'newswoman', a hyphenated curse word in context, or the criminal behavior of your employers' sponser?
                                        Comment
                                        • princecharles
                                          SBR Wise Guy
                                          • 11-22-10
                                          • 827

                                          #21
                                          Originally posted by Hankwins
                                          that avatar is offensive, please delete it.
                                          NEVER HEARD OF YA PAL.
                                          You must not know how this forum works, the aviator is of our 'Dear Surpreme Leader', Kim Jung-JJ
                                          Comment
                                          • princecharles
                                            SBR Wise Guy
                                            • 11-22-10
                                            • 827

                                            #22
                                            Getting refocused, please chime in if you have any new info from any source you trust regarding the BetOnline Poker Fiasco.

                                            After wading hip deep in these BOL complaints, I feel like if they started a website on how to boil water they would screw that up royally as well.
                                            Comment
                                            • Username9999
                                              SBR Hustler
                                              • 05-28-12
                                              • 99

                                              #23
                                              PrinceCharles.

                                              What has truly occured is this. Betonline.ag was being hacked by players in southAfrica. They were the ones transferring money from players betonline sportbook to poker, then dumping it all. What outback al has decided to do is, change service provider. Only because one of her personal accounts was hacked, and over 20k was lost in casino alone. (Turns out someone knew that was her personal account). Betonline is banking on server changing as being away to protect their poker asset. Yet on the other hand. If you have played on betonline.ag poker. You mean to tell me all the guys who locked down 8 tables to get action. Aren't there anymore. Those aren't people who even withdraw. Those are the same people who worked for either betonline or south africa who would play against you guys. Those guys like to just take tables down. Those same people took money out of poker before the issue begun. Seems kind of fishy to me Honestly just leave this sportsbook alone, and play poker with your buddies.
                                              Comment
                                              • steve18
                                                SBR Wise Guy
                                                • 11-26-09
                                                • 662

                                                #24
                                                This has been going on for over a week. When will BOL players be allowed to transfer funds to play poker games?
                                                Comment
                                                • Imgoinhungry
                                                  SBR Sharp
                                                  • 03-31-09
                                                  • 264

                                                  #25
                                                  Super annoying... I deposited 100 bucks the other day intending to play poker. Was PISSED when I found out it was down. Didn't think it would take 2+ weeks to fix??
                                                  Comment
                                                  • baconwings
                                                    SBR Rookie
                                                    • 06-12-12
                                                    • 7

                                                    #26
                                                    Originally posted by steve18
                                                    This has been going on for over a week. When will BOL players be allowed to transfer funds to play poker games?
                                                    try two weeks and some change now....this site is rigged.
                                                    Comment
                                                    • Username9999
                                                      SBR Hustler
                                                      • 05-28-12
                                                      • 99

                                                      #27
                                                      Originally posted by steve18
                                                      This has been going on for over a week. When will BOL players be allowed to transfer funds to play poker games?
                                                      Well be about another 2 -3 weeks. They are in the process of getting a brand new provider. I assume that will not occur over night.
                                                      Comment
                                                      • muscleboundfool
                                                        SBR Rookie
                                                        • 06-17-12
                                                        • 4

                                                        #28
                                                        The way BOL handled this situation is totally unprofessional. I had so much trouble depositing, I stressed how badly I wanted to play poker, but not one rep thought to tell me that poker is down. Their reason for not telling me, was that this was supposed to be a quick fix. Keep in mind, I deposited during week two of this site being down. I did not think this would be an issue seeing hundreds of people playing.

                                                        The prepaid cards that used to work, stopped working. So I decided to buy a larger amount due to the ** fees. I never knew ** declined prepaid cards too. It says nothing on their website and they promote their own prepaid cards. I finally did a money transfer and now I feel like fate was telling me don't deposit.

                                                        I tried to play in their casino but it is a ghost town. I wish there was a way to transfer funds to another skin in their network. BOL took funds knowing most people are going to wait it out due to the long withdrawl times and the fees that accompany them.

                                                        A little off topic but has anyone noticed that BOL takes an odd amount of rake. I never saw pots where change was awarded.
                                                        Last edited by muscleboundfool; 06-18-12, 09:52 PM.
                                                        Comment
                                                        • princecharles
                                                          SBR Wise Guy
                                                          • 11-22-10
                                                          • 827

                                                          #29
                                                          Originally posted by muscleboundfool
                                                          The way BOL handled this situation is totally unprofessional. I had so much trouble depositing, I stressed how badly I wanted to play poker, but not one rep thought to tell me that poker is down. Their reason for not telling me, was that this was supposed to be a quick fix. Keep in mind, I deposited during week two of this site being down. I did not think this would be an issue seeing hundreds of people playing.

                                                          The prepaid cards that used to work, stopped working. So I decided to buy a larger amount due to the ** fees. I never knew ** declined prepaid cards too. It says nothing on their website and they promote their own prepaid cards. I finally did a money transfer and now I feel like fate was telling me don't deposit.

                                                          I tried to play in their casino but it is a ghost town. I wish there was a way to transfer funds to another skin in their network. BOL took funds knowing most people are going to wait it out due to the long withdrawl times and the fees that accompany them.

                                                          A little off topic but has anyone noticed that BOL takes an odd amount of rake. I never saw pots where change was awarded.
                                                          Havent noticed odd rake amounts, just way high buy in /entry fees for SNG's that should be almost half what they charge.
                                                          Comment
                                                          • baconwings
                                                            SBR Rookie
                                                            • 06-12-12
                                                            • 7

                                                            #30
                                                            Click image for larger version

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                                                            Comment
                                                            • vorsybl
                                                              SBR Rookie
                                                              • 04-17-12
                                                              • 47

                                                              #31
                                                              Damn dude...is that real cash? Not tourny cihps?
                                                              Comment
                                                              • prop
                                                                SBR MVP
                                                                • 09-04-07
                                                                • 1073

                                                                #32
                                                                consider is EXACTLY 3,000 chips on the table... heads up SNG
                                                                Comment
                                                                • trannyguy69
                                                                  SBR Rookie
                                                                  • 06-19-12
                                                                  • 47

                                                                  #33
                                                                  so what sportsbooks are part of the hero/action poker network?

                                                                  as a small player i love the $1-2 buyins to the tournies but you cant find them on other poker networks. such a shame betonline let me deposit twice without telling me
                                                                  Comment
                                                                  • vorsybl
                                                                    SBR Rookie
                                                                    • 04-17-12
                                                                    • 47

                                                                    #34
                                                                    They're nasty thieves dude, end of story. They've got a shitton of my money unforutnately and I'll never get it back.
                                                                    Comment
                                                                    • Hankwins
                                                                      SBR MVP
                                                                      • 09-17-10
                                                                      • 2232

                                                                      #35
                                                                      Originally posted by vorsybl
                                                                      They're nasty thieves dude, end of story. They've got a shitton of my money unforutnately and I'll never get it back.
                                                                      people with slow pay complaints about checks and wires haven't had thier money stolen, no reports of that with valid shady behavior on the players part. I do believe It's a headache dealing them for withdrawls larger than the max p2p. If some is satified with without large checks and wires they are ok for smaller players. Hell maybe the bulk checks and wires go smooth, I have only had p2p.
                                                                      Comment
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