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I sent you a compliant about betsson more than a month ago (around August 22th) and i didn't receive any answers yet.
bigboydan
SBR Aristocracy
08-10-05
55420
#2
First off, Welcome to the SBR forum
Since this dispute was not assigned to me I'm not familar with it. However, let me see what I can find out for you sir.
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APK
SBR High Roller
11-23-06
188
#3
Originally posted by Scirea
Hi!
I sent you a compliant about betsson more than a month ago (around August 22th) and i didn't receive any answers yet.
What was the problem?
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Scirea
SBR Rookie
09-08-08
19
#4
Originally posted by APK
What was the problem?
I won a bet @50 odds at the Olympics. First they deleted the bet, then they closed my account with other pending bets on it. After a couple of e-mails (a lot of e-mails...) they reopened my account and paid me part of my winnings but not all of it. (from the pending bets i had)
Comment
APK
SBR High Roller
11-23-06
188
#5
Originally posted by Scirea
I won a bet @50 odds at the Olympics. First they deleted the bet, then they closed my account with other pending bets on it. After a couple of e-mails (a lot of e-mails...) they reopened my account and paid me part of my winnings but not all of it. (from the pending bets i had)
So from the sound of it they voided the bet @50.
Was the odd in line with the odds other bookies offered on the same event?
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Scirea
SBR Rookie
09-08-08
19
#6
Originally posted by bigboydan
First off, Welcome to the SBR forum
Since this dispute was not assigned to me I'm not familar with it. However, let me see what I can find out for you sir.
Thank you very much. As i said in the previous post there are a some developments since i sent the complaint.
a, They reopened my account.
b, They paid me part of my winnings.
Comment
Scirea
SBR Rookie
09-08-08
19
#7
Originally posted by APK
So from the sound of it they voided the bet @50.
Was the odd in line with the odds other bookies offered on the same event?
Of course not. Other bookies offered odds around 2 on that.
But the delete of that bet isn't my main problem. That was a really ugly move (especially because they did it AFTER the event finished) but my main problem is that they don't pay me all of my winnigns from the other bets.
Comment
APK
SBR High Roller
11-23-06
188
#8
Originally posted by Scirea
Of course not. Other bookies offered odds around 2 on that.
But the delete of that bet isn't my main problem. That was a really ugly move (especially because they did it AFTER the event finished) but my main problem is that they don't pay me all of my winnigns from the other bets.
So you placed a clearly palpable bet @ odds of 50 where other bookies offered a line of 2?
Please tell me I'm wrong.
But okay, what other bets did they not honour?
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Scirea
SBR Rookie
09-08-08
19
#9
Originally posted by APK
So you placed a clearly palpable bet @ odds of 50 where other bookies offered a line of 2?
Please tell me I'm wrong.
But okay, what other bets did they not honour?
The others were normal bets. 2.75, 1.85, 2.00, 1.70 and 2.30 odds on Olympic boxing and taekwando.
And they settled those bets. "Just" didn't pay part of the winnings...
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Scirea
SBR Rookie
09-08-08
19
#10
Originally posted by bigboydan
First off, Welcome to the SBR forum
Since this dispute was not assigned to me I'm not familar with it. However, let me see what I can find out for you sir.
You didn't find anything?
Comment
bigboydan
SBR Aristocracy
08-10-05
55420
#11
Originally posted by Scirea
You didn't find anything?
I did send a memo to management about your inquiry, however I haven't heard back from them as of yet. So odds are they are still either working on your case or haven't gotten to it yet.
Comment
Scirea
SBR Rookie
09-08-08
19
#12
Originally posted by bigboydan
I did send a memo to management about your inquiry, however I haven't heard back from them as of yet. So odds are they are still either working on your case or haven't gotten to it yet.
Please let me know if there will be any updates.
Comment
Bill Dozer
www.twitter.com/BillDozer
07-12-05
10894
#13
Hello Scirea,
We send you an email at Wed 9/10/2008 3:46 PM. That is the last communication I see in the system. I have forwarded that to you. Let us know if you do not receive.