TitanBet player unhappy with enhanced screening
A TitanBet (SBR rating C) player claims he deposited $325 to wager on sports, but his account was immediately suspended. The player claims to have sent high quality scans of requested documentation. TitanBet allegedly requested the player to take a photo of himself holding the documents to unlock his account. While it may sound unusual, more sportsbooks are beginning to enforce stricter "Know Your Customer" (KYC) guidelines. Players who may not be in possession of given ID are often unable to comply with these requests, eliminating a percentage of multi-accounting fraud. SBR has advised the player in this dispute to oblige the sportsbook's request, and will update this report.
A TitanBet (SBR rating C) player claims he deposited $325 to wager on sports, but his account was immediately suspended. The player claims to have sent high quality scans of requested documentation. TitanBet allegedly requested the player to take a photo of himself holding the documents to unlock his account. While it may sound unusual, more sportsbooks are beginning to enforce stricter "Know Your Customer" (KYC) guidelines. Players who may not be in possession of given ID are often unable to comply with these requests, eliminating a percentage of multi-accounting fraud. SBR has advised the player in this dispute to oblige the sportsbook's request, and will update this report.