hollywood-willing to pay for their mistake

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  • relaaxx
    SBR MVP
    • 06-15-06
    • 3281

    #1
    hollywood-willing to pay for their mistake
    hollywood sportsbook pays a % of risk back to players. they messed up and paid people more than they deserved. but instead of taking it back they let everyone keep the extra money. i got more than 3xx's i deserved. did not even know it. got an email today.


    Hi A-Lister!
    As you may have noticed this past month's loyalty rebate bonus was overcredited based on the previous month play, this error in the calculation was merely a technical issue we faced, however we want you to know that we are aware of this and you are allowed to keep overages on Hollywood

    asked to know the amounts.


    As per your gaming you were entitled to a $14.91 rebate bonus, however you received $53.12
    But no worries, our bad is your win!


    very generous of them. thanks hollywood anyone else

    Last edited by relaaxx; 04-09-12, 06:36 PM. Reason: spelling
  • dark star
    SBR MVP
    • 01-04-09
    • 3900

    #2
    Underrated book IMHO
    Comment
    • Jrod124
      SBR Hall of Famer
      • 10-31-09
      • 5622

      #3
      agreed I like Hollywood Sports alot and I got a extra $23 for them as well because of the mistake
      Comment
      • HollywoodSB
        SBR Hustler
        • 05-24-10
        • 55

        #4
        Gentlemen, Thank you for your comments. We appreciate it
        While we pride ourselves on being the best at all we do for you, this error, while relatively minor, only makes us try to work harder...

        best to all of you...
        Comment
        • folousp1
          SBR Rookie
          • 04-10-12
          • 6

          #5
          easy to give back $55 when you don't have to give back $9k
          Last edited by folousp1; 04-10-12, 06:51 PM.
          Comment
          • Justin7
            SBR Hall of Famer
            • 07-31-06
            • 8577

            #6
            Hoollywood,

            any chance you all will reimburse the players where their correlated parlay winnings were stolen?
            Comment
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