BetIslands moving into new wagering facility

**robmpink** · 04-09-12, 01:45 PM

Originally posted by darkhat

I'm hoping I can log in before 7pm.

working fine here

**wtt0315** · 04-09-12, 01:49 PM

i can log in but all my bets and horse bets dissepeared and my balance went back to what i had late last night. I have no idea what i bet on now for the game as i am showing no pending nothing

**Betislands** · 04-09-12, 01:56 PM

Hi WTT,

Please contact us via live chat some info is taking a bit longer to refresh we do have all the records just jump on live chat so we may add them manually.

Cheers!

Jon

**Fitz030808** · 04-09-12, 02:13 PM

FWIW, Support told me it's hit or miss to login. I can't at the moment. It's understandable thought since they're changing software. I'd rather them take their time and get out the kinks than have something screw up while trying to wager.

**Milk Money** · 04-09-12, 02:21 PM

Stop changing the shit please god damn it. I liked the old format personally. Can't login right now. Otherwise a very nice book.

**robmpink** · 04-09-12, 02:35 PM

Originally posted by Milk Money

Stop changing the shit please god damn it. I liked the old format personally. Can't login right now. Otherwise a very nice book.

if they wanted the update they needed to do it at sometime. In my opinion, not a bad day to do it.

**wtt0315** · 04-09-12, 02:42 PM

its good now for me jon.. i like the look

**macb** · 04-09-12, 02:58 PM

looks like racebook is still brutal. Jon, when are u guys coming into the 21st century with your rules/limits? Thanks.

**Kindred** · 04-09-12, 03:07 PM

Originally posted by SBR Lou

BetIslands moving into new wagering facility

BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

What is the new casino software provider?

**PD77** · 04-09-12, 03:10 PM

Originally posted by Kindred

What is the new casino software provider?

I asked in live chat last night and told it was the same old DGS software. It looks like we aren't all on the same page.

I can log on to the new site now but my bets are gone. Oh well.

**wtt0315** · 04-09-12, 03:13 PM

Originally posted by PD77

I asked in live chat last night and told it was the same old DGS software. It looks like we aren't all on the same page.

I can log on to the new site now but my bets are gone. Oh well.

they will put them in.. you might have to get on live chat. i got all mine back they are moving them over 1 by 1

**blackbox** · 04-09-12, 03:31 PM

They are doing their best - and this particular time is a good window of opportunity to upgrade, before the NHL AND NBA playoffs. gl all.

**OUTCAST** · 04-09-12, 04:06 PM

[QUOTE=macb;14397412]looks like racebook is still brutal. Jon, when are u guys coming into the 21st century with your rules/limits? Thanks.[/

That's the reason I have not sign up with them.

**darkhat** · 04-09-12, 04:07 PM

I like them a lot.. I just hope everyone can log in to bet on NBA tonight. I have a better balance there than RW and would rather use it.

**robmpink** · 04-09-12, 04:17 PM

you guys could call in and place the bet if need be.

**bobbywaves** · 04-09-12, 04:37 PM

Casino is not working yet...Most of the changes are good, except the change to cents.

**Betislands** · 04-09-12, 04:42 PM

Hi Guys,

Everyone should be able to log in now and place wagers without any issues if by any chance you are still not able to log on call us and we will look into your account, our racebook is not fully uploaded yet the same with our casino that should take a few more hours.

Thank you all for understanding and I hope you can enjoy the new additions.

Cheers!

Jon

**rumple** · 04-09-12, 04:58 PM

Cant get in, not a big deal as long as its up by the 7pm games.

**darkhat** · 04-09-12, 05:01 PM

Originally posted by rumple

Cant get in, not a big deal as long as its up by the 7pm games.

yah same with me..

**Betislands** · 04-09-12, 05:01 PM

Guys , please PM me your account numbers

Jon

**Speedy88** · 04-09-12, 05:13 PM

Unable to buy points on NBA games.......

**MagicDiceFlow** · 04-09-12, 06:10 PM

Jon, is the new site having problems processing parlays in MLB?

**durito** · 04-09-12, 06:13 PM

any plans to offer MoneyBookers now?

**philliesfinest** · 04-09-12, 06:34 PM

tried making cross sport parlay could not do something about minimum bet ,please look into

**philliesfinest** · 04-09-12, 06:35 PM

Originally posted by MagicDiceFlow

Jon, is the new site having problems processing parlays in MLB?

same thing here,no parlays

**Betislands** · 04-09-12, 06:44 PM

Guys,

Parlays should be good please keep me updated.

Thanks for the patience.

Jon

**dark star** · 04-09-12, 07:01 PM

not able to log in here

**Milk Money** · 04-09-12, 08:40 PM

On second thought the software seems to be very user friendly

**philliesfinest** · 04-09-12, 09:04 PM

ok now

**hehfest** · 04-09-12, 09:23 PM

Originally posted by Betislands

Guys,

Parlays should be good please keep me updated.

Thanks for the patience.

Jon

Hi Jon,

I like the new setup. Much better than before, not that before was not good. I can log in fine now. I called and let them know, etc. and now I am in. One little thing only: I have only the arrow cursor. When hovering upon an object such as account or pending, the arrow stays the same instead of turning into a hand.

**rumple** · 04-09-12, 10:52 PM

Casino and racebook never made it online today, strange.

**BigDaddy** · 04-09-12, 11:02 PM

Originally posted by dark star

not able to log in here

same here

**matt892** · 04-09-12, 11:14 PM

Anyone else experience some wins tonight count as a loss? I have had 1, will it be an easy fix in the morning?

**bobbywaves** · 04-10-12, 12:41 AM

Half of the MLB games listed on SBR odds, no MLB overnight lines available on BI website.

**lecubs28** · 04-10-12, 02:13 AM

I really like the new site. There are some minor bugs, but I'm sure those will get evened out in the next few days.

The one thing I would like to see changed is the image of the girl on the homepage. If I'm at home, I couldn't are less. But sometimes I like to place bets at work. Nobody is close enough to my desk to be able to read the words, so they just see text and no one knows what I'm up to. But with the image of that girl, people know I'm clearly not doing anything work-related, and I also worry about certain colleagues looking over my shoulder who might raise an issue out of it.