Bovada - won't pay me my winnings (Old April thread)

[jdunn]

HELLO EVERYONE!!! PLEASE BE ADVISED THAT BOVADA NO LONGER PAYS!!!!

I requested a payout on Feb. 25th via ***** ***** and as of today I still haven't gotten it. I am going to copy and paste some of the emails I have gotten from them.

After 15 business days had past and no wire sent to me, this is what I was told:

Dear Ms. Dunn,

Thanks for contacting Bovada Casino Customer Service.


We are sorry to hear that you have not received your payout as yet and are happy that you have contacted us so that we can assist you.

A review of your account has shown that your $4000 payout with Payout Reference Number ***** requested on February 25, 2012 was processed and approved for $3950 on the very same day. We do understand that you were expecting your payout and would like to assure you that you should be receiving your payment very soon.

The payout timeframe of 15 business days which is provided at the time of approval is the estimated timeframe in which the payout is normally delivered. The payout can at times arrive a few days before or after this timeframe.

We hope the information provided has clarified any concerns you have had regarding your payout and invite you to contact us if there are any further concerns.

We would like to take this time to congratulate you on your winnings.


After this email I got several more just like it. Then they said they needed a copy of my bank statement.
Should you still have discrepancies after this point, we have to suggest sending us a copy of your Bank Statement for the period dating February 25, 2012 to tomorrow March 20, 2012. You may either fax or scan and email this information over to us for verification purposes. The available number for faxing is 1 888 743 2269.


Needless to say I've sent them everything they have asked for and I still haven't gotten paid. The lastest story is that the trace on the wire shows it was successful. However, they won't supply me with documentation supporting this or even give me all the details that my bank said they needed to do a trace on there end.

I think the bottom line is that BOVADA WILL NO LONGER PAY YOU!!!!!!!!!!!!

DON'T GETTING SCAMMED.. DON'T DEPOSIT INTO BOVADA..

[5mike5]

place is going down the tubes when it comes to payouts...


GL on ur payout , hope u git it soon

[jdunn]

I know!!! And to be honest I can't believe it. When they were Bodog I got numerous cashout with no problems. Now all the sudden I am getting the run around and getting Fuc>>>!!!!

[helpplease]

file a complaint with SBR .. hopefully they`ll help u even though bodog pays them good sponsor $$ lol

also I hope Calvin the owner of bodog along with blowjob becky gets a life sentence to jail and ends up being someones bitch can`t stand that theif

[SBR Lou]

Jdunn,

Thanks for sharing. Sometimes processing issues occur; it sucks, but from what it sounds like, a trace was put on already. We'll help confirm where the process is, if you will take the time to submit this form.

[nikossf]

If there are all these slow pay problems how is this book still rated A here at SBR?

[SBR Lou]

If there are all these slow pay problems how is this book still rated A here at SBR?

"All these problems".

Do you know how many players they have? Google the model of your laptop and see if more bad or good reviews come up on search engine results for posting forums. Less than 1% of active online gamblers use these forums. The overwhelming majority of users want to blog about a problem, not leave a favorable review.

[helpplease]

"All these problems".

Do you know how many players they have? Google the model of your laptop and see if more bad or good reviews come up on search engine results for posting forums. Less than 1% of active online gamblers use these forums. The overwhelming majority of users want to blog about a problem, not leave a favorable review.

man Lou .. u sound like a politician just saying

[CrazyCarl]

man Lou .. u sound like a politician just saying

I don't know, I think newegg and amazon kind of counter his claim about the desire to post negative reviews over positive ones. As far as a politician goes, just look at his avatar.

[jlwhite3]

I'm going through the same problems... They have sent in crowd control to calm me down... "an agent to make me feel better about no funds"....

Approved March 28th 2012


April 26 2012.... No funds..... Thats 19 business days


21 one excluding their holiday bullcrap...


I will never use Bovada again... All the agents do is lie and say they can't help you and just be patient...


Don't get me started on the supervisors... Nicole and Abigail tell you the same crap over and over....


Thanks alot Bovada for make people Late on their Mortgage.... Should have never betted, let alone betted with you guys...

[spankie]

jlwhite i dont mean to be a prick here but if you cant pay your mortgage how is that Bovadas fault?

step #1 dont gamble with money you cant afford to lose

[jlwhite3]

Prick is a good fit...

Sorry that I trusted bovada was my point darrell...

But yes I agree, I made a mistake..

[HITS]

"All these problems".

Do you know how many players they have? Google the model of your laptop and see if more bad or good reviews come up on search engine results for posting forums. Less than 1% of active online gamblers use these forums. The overwhelming majority of users want to blog about a problem, not leave a favorable review.

How many players does Pinny/Bookmaker/Legends/Heritage/Greek have? Why don't we hear about those books slowpaying?

The fact that Bovada has an A rating really hurts the credibility of SBR.

[FCMedina]

i'm in the same boat. getting strung along, lame excuses. DO NOT PLAY AT BOVADA. They will not pay you. Shame on me....knew better but trying to keep other guys from making the same mistake.

[FCMedina]

they're obviously not paying anyone. don't waste your time and money on these losers. you will not get paid-EVER. they have no money to pay their players. why else would they lie and make endless excuses? think about it before you give them your money. kiss it good bye.

[darkhat]

There have been quite a few complaints lately

[FCMedina]

and they are all well deserved. payout approved on april 2 and still waiting. no tracking number. no check. no nothing. sounds like an "A" book to me.

[Kindred]

There's a big difference between a no pay and a slow pay. A month isn't a no pay

[FCMedina]

it is when they tell you 15 business days (which is already pathetic) and they can't make that.

[creed]

I know!!! And to be honest I can't believe it. When they were Bodog I got numerous cashout with no problems. Now all the sudden I am getting the run around and getting Fuc>>>!!!!

Are you people blind Bovada is BoDog people please bodog cant pay

[Mikail]

There's a big difference between a no pay and a slow pay. A month isn't a no pay

A month is unnacceptable to wait on your funds. I don't care what kind of problem they have it shouldn't take more than a week to pay someone if they have the funds.

[Bovada Service]

Hey Guys,

We know it's frustrating waiting for these payouts, and we appreciate your patience. You've probably already heard it, but 15 business days is an approximate time frame and sometimes that may fluctuate. We’re doing everything we can to get our players paid as quickly as possible - we always honor our payouts and we assure you that everyone will be paid.

If you have any questions or would like an update on your payout, please don't hesitate to contact Bovada Customer Service at 1-888-263-0000.

Regards,

Bovada Service

[princecharles]

Hey Guys,

We know it's frustrating waiting for these payouts, and we appreciate your patience. You've probably already heard it, but 15 business days is an approximate time frame and sometimes that may fluctuate. We’re doing everything we can to get our players paid as quickly as possible - we always honor our payouts and we assure you that everyone will be paid.

If you have any questions or would like an update on your payout, please don't hesitate to contact Bovada Customer Service at 1-888-263-0000.

Regards,

Bovada Service

Why don't you start by not lying to customers anymore?
You string people along, BS them with your 'timeframe' crap and use terms like 'business days' and 'appreciate patience'.

You fool noone here.

Seems like every time Lou has something to 'add' it comes across sounding like another Joe Biden foot in mouth.

You jerk people around, and will gets yours. I promise.

[Nate728]

Well Bovada, the problem is that when I do call Customer Service, you can't even give me a precise update on the payout. Customer Service has no idea where my $ is at. You have no tracking #, no means of letting me know how far a long the transaction's at. All you do is give me two excuses, It takes around 15 business days, and you'll get it shortly. What does this mean when it's already past 15 business days and shortly? Is that another week or two? I have a lot of $ being handle and I would feel a lot safer if I knew exactly where it's at!

[5mike5]

does bovada think every1 here waiting on payouts for months are that DUMB?

what an insult to players they owe for much longer than timeframe

[JamesBrown]

Same dog and pony show we've seen from this outfit for the past few years. There is absolutely no reason whatsoever to play at this book. The reason we play is to get paid....a book that takes a month+ to pay is not a book you should even consider. American players should look other places, such as bookmaker, etc. They may have some off lines, but you will get paid very quickly and that is the important thing here. And as far as the SBR rating system is concerned, be very careful accepting it at face value. There is no objectivity when a company rates another company who also contributes financially to the business doing the rating.

[jlwhite3]

Way to respond Bovada..... Once again you have nothing useful to say...

[Brotherwil]

Hey Guys,

We know it's frustrating waiting for these payouts, and we appreciate your patience. You've probably already heard it, but 15 business days is an approximate time frame and sometimes that may fluctuate. We’re doing everything we can to get our players paid as quickly as possible - we always honor our payouts and we assure you that everyone will be paid.

If you have any questions or would like an update on your payout, please don't hesitate to contact Bovada Customer Service at 1-888-263-0000.

Regards,

Bovada Service

And when you call the will politely tell you everything is great and your money is on the way. LOL

[Brotherwil]

Payout requested: March 31st. Just got my tracking #. Let's hope the bank will cash.

[Halstad]

HELLO EVERYONE!!! PLEASE BE ADVISED THAT BOVADA NO LONGER PAYS!!!!

I think the bottom line is that BOVADA WILL NO LONGER PAY YOU!!!!!!!!!!!!

DON'T GETTING SCAMMED.. DON'T DEPOSIT INTO BOVADA..

I got paid today. So to say they don't pay is blatantly false.

[Sled Dog]

Ok again they continue to investagate my so called lost wire. 2,843.00 they say they sent April 4 approved march 16. Lol. Its now May 11 we all know wire takes 3-5 days tops. Got one from gtbets in 3 days. Scam and lies. Cheats. Im so angry with there bull s

[Straight Cash]

I wonder when SBR plans to downgrade them due to all the recent problems people have been having...

[Sled Dog]

Why is bovada rated so high on this site when they do not pay. 55 days and still no wire but lots of the same excuses. ???? Im past anger and into rage with there bs after the money i lost to them and now can not collect.

[Barnes & Whine]

So bovada is done with US players?

[ApricotSinner32]

I have been waiting 14 business days for a check so far. I'm not complaining on my behalf yet but it is about time sbr gets to the bottom of this and gives us a statement on why people are waiting so long to get paid. An A rated book should not take 20 business days to pay.