BetPhoenix payout dispute
A BetPhoenix (SBR rating C) player states he has been attempting to be paid £3,000 for approximately three months. The player claims he first requested payment prior to New Year's. He was initially to be paid through Moneybookers in two batches, in line with an alleged £2,500 cap per week. The player placed the first payout request and was told he could place the remaining payment request after a week. The player followed the sportsbook's instructions and his full balance was to be paid via Moneybookers in approximately 10 to 14 business days. Mid-January, the player followed up as no funds were received to Moneybookers. He was told that there were processor issues, but that he could expect the funds soon. In February, a botched bank transfer was allegedly made, which the player did not recieve. As of March 31st, 2012, he has still not been paid.
A second BetPhoenix player reports having a $38,000 balance and being on a payment plan. The player had received $5,000 a month previously, but received only $3,000 toward his balance in March. The player claims that he was told that being the slow season he could only receive $3,000 with a $100 fee.
BetPhoenix players with payment feedback are asked to write to help@sportsbookreview.com, or file a sportsbook complaint form.
A BetPhoenix (SBR rating C) player states he has been attempting to be paid £3,000 for approximately three months. The player claims he first requested payment prior to New Year's. He was initially to be paid through Moneybookers in two batches, in line with an alleged £2,500 cap per week. The player placed the first payout request and was told he could place the remaining payment request after a week. The player followed the sportsbook's instructions and his full balance was to be paid via Moneybookers in approximately 10 to 14 business days. Mid-January, the player followed up as no funds were received to Moneybookers. He was told that there were processor issues, but that he could expect the funds soon. In February, a botched bank transfer was allegedly made, which the player did not recieve. As of March 31st, 2012, he has still not been paid.
A second BetPhoenix player reports having a $38,000 balance and being on a payment plan. The player had received $5,000 a month previously, but received only $3,000 toward his balance in March. The player claims that he was told that being the slow season he could only receive $3,000 with a $100 fee.
BetPhoenix players with payment feedback are asked to write to help@sportsbookreview.com, or file a sportsbook complaint form.