Betonline have no money to pay!

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  • Aorl
    SBR Rookie
    • 02-07-12
    • 4

    #1
    Betonline have no money to pay!
    I have a pay out problemwith betonline.com. For last 4 days every morning they promise me pay ($8000 via moneybookers) today. Every moning I aks about my withdraw I get answer like this "Hi Customer, I apologize for the inconvenienceabout your payout request, but you should keep in mind that it take 36 hour forthe payout method you chose and you should see it on your acc. by today."This email betonlinesent me yesterday. Email like this I get 2 days ago and so on. I think if youpromise for some one something you have only one option- do this. I realy don’tunderstand how its possible 4 times in row promise customer pay and don’t dothis! Today betonline sent me email in witch tell me “we will have fundsto pay you no latter than Wednesday probably”. Rating “A” sportbook have nomoney to pay! ANY BODY MAKE DEPOSIT VIA MONEYBOOKERS TO BETONLINE, SO THEY CANPAY ME!<o></o>
  • Justin7
    SBR Hall of Famer
    • 07-31-06
    • 8577

    #2
    Aorl,

    Did you fill out a complaint? Do it, and we'll be happy to help you.
    Comment
    • durito
      SBR Posting Legend
      • 07-03-06
      • 13173

      #3
      Originally posted by Justin7
      Aorl,

      Did you fill out a complaint? Do it, and we'll be happy to help you.
      lol
      Comment
      • Justin7
        SBR Hall of Famer
        • 07-31-06
        • 8577

        #4
        Originally posted by durito
        lol
        Is there something you would like to add?
        Comment
        • jackkkk2009
          SBR MVP
          • 07-13-09
          • 1183

          #5
          betonline.com should be lower than B+.
          Comment
          • ApricotSinner32
            Restricted User
            • 11-28-10
            • 10648

            #6
            We know durito is a troll nothing to see here.
            Comment
            • filbertstreet
              SBR Rookie
              • 09-04-09
              • 16

              #7
              I am having the same problem.They have also told me next wednesday which will be 10days. Also a moneybookers withdrawal.
              Comment
              • Justin7
                SBR Hall of Famer
                • 07-31-06
                • 8577

                #8
                Originally posted by filbertstreet
                I am having the same problem.They have also told me next wednesday which will be 10days. Also a moneybookers withdrawal.
                One incident is curious. Two is a pattern. I encourage you to file a complaint, so we can get all the specifics.
                Comment
                • gregm
                  SBR MVP
                  • 03-14-11
                  • 3535

                  #9
                  Originally posted by jackkkk2009
                  betonline.com should be lower than B+.
                  Why? There are more stupid threads started about this book usually by people who have very few posts. I have yet to see a non- payment complaint from betonline have any validity but if anyone can point to any threads I would like to see them.

                  There are numerous threads about moneybookers and betonline having delays with moneybookers http://forum.sbrforum.com/sportsbook...betonline.html , just use another method to get paid if you cant wait 4 days. Can anyone here point out a valid non-payment from the book?
                  Comment
                  • Monte
                    SBR MVP
                    • 08-21-10
                    • 2056

                    #10
                    Uh, i'd love to see the "we will have the money soon etc etc" part confirmed.
                    That would mean BO should be black listed
                    Comment
                    • BET THE HOOK
                      SBR MVP
                      • 02-16-09
                      • 1947

                      #11
                      Please post a copy of the email here. I would love to see them telling you they will have the money later as well. I quit using them a year ago because their level of service went from a 7 to a 3 in a matter of a couple months.
                      Comment
                      • filbertstreet
                        SBR Rookie
                        • 09-04-09
                        • 16

                        #12
                        There are numerous threads about moneybookers and betonline having delays with moneybookers http://forum.sbrforum.com/sportsbook...betonline.html , just use another method to get paid if you cant wait 4 days. Can anyone here point out a valid non-payment from the book?
                        [/QUOTE]

                        TO be fair to BOL did ask me if I wanted to use neteller instead but I asked how long that would take
                        and haven't recieved an answer yet.
                        The payout has already left my account so i am not sure why it will be another five days for moneybookers.
                        Comment
                        • sportstrader88
                          SBR Hustler
                          • 04-21-11
                          • 62

                          #13
                          the problem is probably the method you are requesting not that they have no money. ive had it with them before. maybe they've had a lot of moneybookers withdraws lately and need to move some money into moneybookers. as other posters have said you will get paid
                          Comment
                          • SBR Lou
                            BARRELED IN @ SBR!
                            • 08-02-07
                            • 37863

                            #14
                            Aorl's complaint has been received. Looks like they're two business days past the posted 36HR Moneybookers payment time-frame.

                            We'll update.
                            Comment
                            • Aorl
                              SBR Rookie
                              • 02-07-12
                              • 4

                              #15
                              Sportbook have a pay out rules. If according to rules sportbook pay with 36 hours, then it mast be so. No other option! May be I understand some thing not correct in this life, but if I promise some one something, I mast do this or die. No other option! For betonline normal ignore own rules, give customer 4 broken promises pay.... May be some one find this normal, not I. This is behavior not the worthy "A" raiting sportbook!
                              Comment
                              • sharlataans
                                SBR MVP
                                • 08-13-10
                                • 1927

                                #16
                                It takes about 10 minutes to withdraw up to $3000 from Pinnacle. I am wondering why is that Pinny is never short of money and many other bookies struggle so much? Is that because their owners are overspending and financially not disciplined?

                                Pinnacle, bet365 and SBO work like clock. Even Betfair is not that fast with payouts.
                                Comment
                                • Hareeba!
                                  BARRELED IN @ SBR!
                                  • 07-01-06
                                  • 36963

                                  #17
                                  If they don't have enough dollars in their Moneybookers account just how hard is it for them to upload some funds?

                                  I can do it instantly. But then I have some dollars in my bank account.
                                  Comment
                                  • Santo
                                    SBR MVP
                                    • 09-08-05
                                    • 2957

                                    #18
                                    To be fair, from most places (there are a couple of UK/AU specific options with netbanking) you can do it instantly with a CC and a 3% charge. I suspect that's not how merchants are funding and there's a 3-5 day processing time for regular bank deposits.
                                    Comment
                                    • Hareeba!
                                      BARRELED IN @ SBR!
                                      • 07-01-06
                                      • 36963

                                      #19
                                      Originally posted by Santo
                                      To be fair, from most places (there are a couple of UK/AU specific options with netbanking) you can do it instantly with a CC and a 3% charge. I suspect that's not how merchants are funding and there's a 3-5 day processing time for regular bank deposits.
                                      Yes, sure I wouldn't expect them to use credit_cards to fund Moneybookers but I would have thought they'd have bank accounts in places where they could use the equivalent of POLi which we can use in Australia to instantly transfer funds at no cost?
                                      Comment
                                      • durito
                                        SBR Posting Legend
                                        • 07-03-06
                                        • 13173

                                        #20
                                        Originally posted by Justin7
                                        One incident is curious. Two is a pattern. I encourage you to file a complaint, so we can get all the specifics.
                                        perhaps you should ask lou how many other MB/NT complaints he has at BOL
                                        Comment
                                        • Aorl
                                          SBR Rookie
                                          • 02-07-12
                                          • 4

                                          #21
                                          Todays morning I go to chat check my withdraw. I speak with Tristan.
                                          ****** :
                                          On last weekend many players make to you deposit via moneybookers. I want you take this money and pay me on now. For me not possible wait
                                          Thursday and I need this money urgently! Other option I can offer you solve YOUR PAY OUT PROBLEMS is pay me via ** now. According to your pay out problems all ** withdraw fee paid by betonline.

                                          Tristan: No body told you anything about no money on our MBs account.
                                          Tristan:
                                          Where did you got that?
                                          ******:
                                          Do you have money at moneybookers account to pay me now?
                                          Tristan:
                                          Of course we do!
                                          Then Tristan terminate chat. I try contact with him in chat 6 times, but always when Tristan see that I try begin speak in chat always terminate chat session. Such things not possible for “A” raiting book. Betonline have no any respect to there are customers! I think sportbooksreview need review betonline rating and downgrade it. Betonline is out of pay out time frame, now they confirm that have funds at moneybookers account to pay and still not sent funds to me. I think in this situation betonline need pay urgently!
                                          P.S.
                                          This email betonline sent to me on Friday:
                                          This is Sophia London from
                                          BetOnline.com , I'm sending you this email on behalf our Processing Department, they informed us that your Skrill payout will be delayed and we will have funds in Skrill no later than Wednesday probably.
                                          Comment
                                          • SBR Lou
                                            BARRELED IN @ SBR!
                                            • 08-02-07
                                            • 37863

                                            #22
                                            Originally posted by Aorl
                                            May be some one find this normal, not I. This is behavior not the worthy "A" raiting sportbook!
                                            BetOnline isn't A-rated.

                                            Peppering live chat may just add to the headache. Since you filed the complaint with SBR, allow us a little time to connect with a manager to ask on why the payout is a couple days late.
                                            Comment
                                            • Aorl
                                              SBR Rookie
                                              • 02-07-12
                                              • 4

                                              #23
                                              Today after contact with Sarah Francis (Director of Player Services) I recieve funds!
                                              Comment
                                              • sharlataans
                                                SBR MVP
                                                • 08-13-10
                                                • 1927

                                                #24
                                                Originally posted by Aorl
                                                Today after contact with Sarah Francis (Director of Player Services) I recieve funds!
                                                I guess you are lucky that you know SBR
                                                Comment
                                                • Balco10
                                                  SBR Hall of Famer
                                                  • 09-11-10
                                                  • 5478

                                                  #25
                                                  I have funds with betonline and was wondering if it's safer to transfer the funds over to 5 Dimes for a less hassle payoff. There is a $100 transfer fee.
                                                  Last edited by Balco10; 04-03-12, 02:19 PM.
                                                  Comment
                                                  • SBR Lou
                                                    BARRELED IN @ SBR!
                                                    • 08-02-07
                                                    • 37863

                                                    #26
                                                    Originally posted by Aorl
                                                    Today after contact with Sarah Francis (Director of Player Services) I recieve funds!
                                                    Thanks for sharing.
                                                    Comment
                                                    • Monte
                                                      SBR MVP
                                                      • 08-21-10
                                                      • 2056

                                                      #27
                                                      Originally posted by SBR Lou
                                                      BetOnline isn't A-rated.
                                                      Funny enuf they are on the front page, as 1 of the 6 industry leaders.
                                                      Money can buy everything, clearly they beat places like the Greek by a landslide.

                                                      Their review is a real gem:
                                                      BetOnline is a good choice for the new or experienced bettor, especially those seeking relatively high wagering limits. BetOnline also excels in phone wagering for those players.


                                                      Iam sure not even SBR knows what they really wanted to write here.
                                                      Comment
                                                      • filbertstreet
                                                        SBR Rookie
                                                        • 09-04-09
                                                        • 16

                                                        #28
                                                        Recieved my funds today 11 days after requesting payout. All good.
                                                        Comment
                                                        • HedgeHog
                                                          SBR Posting Legend
                                                          • 09-11-07
                                                          • 10128

                                                          #29
                                                          Originally posted by SBR Lou
                                                          BetOnline isn't A-rated.
                                                          You are correct. However, in the interest of full disclosure, BOL is B+ rated and SBR recommended--despite having more complaints than a typical C-/D+ Book.
                                                          Comment
                                                          • erickvivar
                                                            SBR Sharp
                                                            • 05-21-10
                                                            • 293

                                                            #30
                                                            --despite having more complaints than a typical C-/D+ Book.
                                                            Nothing against BOL, but that is true.
                                                            Comment
                                                            • DudleyDawson
                                                              SBR Hall of Famer
                                                              • 02-10-12
                                                              • 5658

                                                              #31
                                                              betonline is an absolute shit book, no reason to bet here. ever. you bet here and you're asking for problems.
                                                              Comment
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