no excuse for a book to keep the funds available for wagering after i request a withdrawal. its 1 thing to keep them available, its another thing to keep them available after i specifically request to have them removed.
Joe Blue: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
d: i requested a withdrawl fraidy morning but the funds are still in my account. when do they get removed??
Joe Blue: no idea, first it has to go through the internal processing, so i have no ETA for that
d: you have "no idea" how long it typically takes for withdrawl funds to leave my account?
n: do you know someone who i can contact who might be able to help me with this question about betonline?
Joe Blue: its not typical, that part is our paperwork and it depends on how many requests they have on payouts
d: sigh
d: typical betonline
Joe Blue: not at this shift, payouts starts at 9 am aeastern and we ask them aobu that
Your chat transcript will be sent to at the end of your chat.
d: is it typical for a payout requested friday morning to still have the funds in my account about 18 hours later??
Joe Blue: business hours?
Joe Blue: or just hours?
Joe Blue: minimum could be 12-489 hours though
Joe Blue: 24 hours
Joe Blue: sorry
Joe Blue: and those are business hours
d: you give a discounted payout on friday so i figure you expect most payouts during that timeframe
Joe Blue: exactly
d: so i though the customer service rep friday night/sat morning may know
d: so your saying the funds might not be removed untill monday??
Joe Blue: yep
dan: cna i request to have them removed so i dont wager/lose them??
Joe Blue: no, its entirely up to them, they are the ones that control that part of it, and its in arrival order
d: lol
d: my request to have the funds removed from my account should be honored asap no doubt
Joe Blue: Thank you for waiting. I'll be with you in just a moment...
dan: i give up
Joe Blue: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
d: i requested a withdrawl fraidy morning but the funds are still in my account. when do they get removed??
Joe Blue: no idea, first it has to go through the internal processing, so i have no ETA for that
d: you have "no idea" how long it typically takes for withdrawl funds to leave my account?
n: do you know someone who i can contact who might be able to help me with this question about betonline?
Joe Blue: its not typical, that part is our paperwork and it depends on how many requests they have on payouts
d: sigh
d: typical betonline
Joe Blue: not at this shift, payouts starts at 9 am aeastern and we ask them aobu that
Your chat transcript will be sent to at the end of your chat.
d: is it typical for a payout requested friday morning to still have the funds in my account about 18 hours later??
Joe Blue: business hours?
Joe Blue: or just hours?
Joe Blue: minimum could be 12-489 hours though
Joe Blue: 24 hours
Joe Blue: sorry
Joe Blue: and those are business hours
d: you give a discounted payout on friday so i figure you expect most payouts during that timeframe
Joe Blue: exactly
d: so i though the customer service rep friday night/sat morning may know
d: so your saying the funds might not be removed untill monday??
Joe Blue: yep
dan: cna i request to have them removed so i dont wager/lose them??
Joe Blue: no, its entirely up to them, they are the ones that control that part of it, and its in arrival order
d: lol
d: my request to have the funds removed from my account should be honored asap no doubt
Joe Blue: Thank you for waiting. I'll be with you in just a moment...
dan: i give up