At the moment Im using BetUs like a rookie and after waiting for a month for one of there vanilla cards Im done with them. Ive read alot of reviews online about the different books and was waivering between Bet Islands and 5Dimes. So after both my BkofAma and Chase cards getting blocked as expected (although BETUS figured out to make it work) I will be definitely be going with Bet Islands. 5Dimes customer service basically told me to go fly a kite while the guy at Bet Islands was extremely helpful and politely explained to me how to work it out with them. Just my .02