BetAtHome player account locked
A BetAtHome (SBR rating C-) player tells SBR that his account has been closed. The player states that he requested a withdrawal after meeting rollover requirements, provided his ID and found that his account was suddenly locked. The player alleges that he held a balance of €865 with BetAtHome. SBR is following up on this sportsbook complaint.
On November 14th, SBR reported that an unrelated player also had his account frozen. The player in that dispute claimed to have operated a BetAtHome sportsbook account for more than one year, making multiple deposits and redeeming numerous bonus offers. BetAtHome alleged that the player's ID appeared to be fraudulent, however BAH was unwilling to discuss the dispute further citing data protection. SBR advised the player to file a complaint through the Lotteries and Gaming Authority (LGA) of Malta.
BetAtHome players with feedback or complaints are asked to submit a sportsbook complaint form
A BetAtHome (SBR rating C-) player tells SBR that his account has been closed. The player states that he requested a withdrawal after meeting rollover requirements, provided his ID and found that his account was suddenly locked. The player alleges that he held a balance of €865 with BetAtHome. SBR is following up on this sportsbook complaint.
On November 14th, SBR reported that an unrelated player also had his account frozen. The player in that dispute claimed to have operated a BetAtHome sportsbook account for more than one year, making multiple deposits and redeeming numerous bonus offers. BetAtHome alleged that the player's ID appeared to be fraudulent, however BAH was unwilling to discuss the dispute further citing data protection. SBR advised the player to file a complaint through the Lotteries and Gaming Authority (LGA) of Malta.
BetAtHome players with feedback or complaints are asked to submit a sportsbook complaint form
