Hi. Up to now the bets i placed on bet770 were bets type match handicap on basketball. But today i placed for the first time bets on total points in the match (for matches that will occur tomorrow). And something is quite astonishing: when for exemple i place a bet on "over 141 pts", my bet is registered, money is deducted from my balance, but when i look in my bet history no trace of the total ! I simply can read "your pronostic: over", but impossible to find trace of the reference total (141 pts). So in case of problems, how could i proove it was 141 pts and not another total ??? (all i can do is a screenshot before placing my bet?). I tried to contact them many many many times by phone but no answer, and after being very patient i managed to have a CS on live chat, Karine. I asked her where i could find trace to the total in my history, and she answered me that unfortunately she couldn't have access to informations from my account !!!! I had never heard such a joke ! If CS can't have access to customers' account, why are they there?? So she told me to send email and i would receive answer by the concerned department. The problem is i've already sent email twice a long time ago and no answer for the moment whereas they're supposed to be available 24/24, 7/7 and guarantee they answer emails within 30 minutes (SBR should test their customer service, that should be funny...). So i'm wondering:
Has anyone already placed bets type over/under on bet770 for basketball matches? How is it the total doesn't appear in history? Can one find trace of the total somewhere?
I hope someone can inform me about that...
Has anyone already placed bets type over/under on bet770 for basketball matches? How is it the total doesn't appear in history? Can one find trace of the total somewhere?
I hope someone can inform me about that...