They just know how to treat their customers. I got a phone call saying that they credited my account with the amount that matches average of my last 5 deposits. They really didn't have to let me know about that and credited my account before me having to ask them. I had no idea that this promo even existed.That is how you treat customers. Thankful to be their member.
Thanksful to be Heritage member
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alalhaSBR Hustler
- 08-28-10
- 86
#1Thanksful to be Heritage memberTags: None -
HuhRestricted User
- 11-23-11
- 122
#2I really believe they treat their losers like royalty and their winners like shit. no offense. they treat me real well.Comment -
Emily_HainesSBR Posting Legend
- 04-14-09
- 15917
#3Wonder when my phone call is coming?
Just checked my account and their was no bonus added.Comment -
FourLengthsClearSBR MVP
- 12-29-10
- 3808
#4They just know how to treat their customers. I got a phone call saying that they credited my account with the amount that matches average of my last 5 deposits. They really didn't have to let me know about that and credited my account before me having to ask them. I had no idea that this promo even existed.That is how you treat customers. Thankful to be their member.Comment -
BrianLavertySBR MVP
- 07-02-07
- 2183
#5Comment -
crinkleSBR High Roller
- 12-20-07
- 208
#7I would say Heritage is probably a D when it comes to the type of book they run. funds are probably very safe which gives them their A rating but the rest of that place sucks.Comment -
teaserpleaserBARRELED IN @ SBR!
- 08-14-08
- 26015
#8Sounds awesome op glad for you. Maybe I'll log in see if they added some flare to the place last year the betting options were bland at best after playing all these years at 5dimes.Comment -
crinkleSBR High Roller
- 12-20-07
- 208
#9IMO, one of the worse books out there when it comes to anything other than funds being secure. Yes, funds being secure is a huge issue these days so an A rating for that is certainly in order but the rest of that book barely receives a passing grade from this professor.Comment -
Emily_HainesSBR Posting Legend
- 04-14-09
- 15917
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Emily_HainesSBR Posting Legend
- 04-14-09
- 15917
#11I agree. Out of the books I use they are the worst. Have hardly beat them out of any money, yet I have every restriction imaginable on my account.Comment -
edawgSBR MVP
- 07-09-11
- 2820
#12NO book wants winners period. Some are less tolerant than others and it sounds like Heritage is one of those. I have played there and like most things about the book. Of course i have lost my azz there so they probably love me. I have never heard of them not paying a legit claim and that is why they deserve an A grade.Comment -
crinkleSBR High Roller
- 12-20-07
- 208
#13They're absolutely one of the worse books out there. They're so rediculous they won't even grade a winning futures wager until the season ends. An A rated book won't settle a winning futures wager so a player can have more funds to use at their book????? That's an A rated Book???? I would emphatically say "NO". I'm not the only one to experience and complain about this rediculous rule. Last week another poster said the same thing. I haven't made five cents from this book and for the life of me don't understand why they won't free up my funds? Makes zero sense to me. I guess you have to really lose your shirt for them to kiss your ass because I've yet to experience anything about them which I believe makes them great or an A.Comment -
cloverfieldSBR Wise Guy
- 12-24-10
- 862
#14great book
absolutely no trouble since BetJamaica closed
VERY VERY VERY pleased and I am also "up" with the book and they treat me like gold
A+++++++++++++Comment -
cloverfieldSBR Wise Guy
- 12-24-10
- 862
#15They're absolutely one of the worse books out there. They're so rediculous they won't even grade a winning futures wager until the season ends. An A rated book won't settle a winning futures wager so a player can have more funds to use at their book????? That's an A rated Book???? I would emphatically say "NO". I'm not the only one to experience and complain about this rediculous rule. Last week another poster said the same thing. I haven't made five cents from this book and for the life of me don't understand why they won't free up my funds? Makes zero sense to me. I guess you have to really lose your shirt for them to kiss your ass because I've yet to experience anything about them which I believe makes them great or an A.
Comment -
crinkleSBR High Roller
- 12-20-07
- 208
#16Simply an awful rule which doesn't make any sense to me.Comment -
Emily_HainesSBR Posting Legend
- 04-14-09
- 15917
#17I'm not arguing whether it's a posted rule or not. I had no reason to think of reading their futures grading rules prior to making the wager because every A rated book I play at always grades winning wagers once they occur. It's simply a dumb rule and that's what I'm trying to relay to you folks and perhaps the people from heritage who read these forums. What is the point of not grading winning wagers? That certainly isn't going to make customers happy. Is it? So frustrated with this book since they took over from the Greek. Just not what it was talked up to be. Not even close.Comment -
crinkleSBR High Roller
- 12-20-07
- 208
#18they haven't handed me five cents and I've only lost my shirt to them. not sure what the point of this rule is. I just want more funds in my account. Makes no sense to me what so ever.Comment
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