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  • pitching101
    SBR Rookie
    • 12-02-11
    • 3

    #1
    For BodogBecky
    I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

    Hey Becky,

    I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

    I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

    Thanks,
    Mark
  • Trident
    SBR MVP
    • 02-07-09
    • 2362

    #2
    Originally posted by pitching101

    Seems like 99% of the other sportsbooks do not have this problem.
    Why play at a book let alone Bodog when they make it so difficult to cash out?
    Comment
    • bubba
      SBR MVP
      • 09-29-05
      • 2432

      #3
      free option? i stopped using them because they gave me no option, free or not.
      Comment
      • BodogBecky
        SBR Wise Guy
        • 07-28-09
        • 579

        #4
        Originally posted by pitching101
        I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

        Hey Becky,

        I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

        I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

        Thanks,
        Mark
        Hey Mark,

        I will PM you my email addy, OK? I will need you to send me your account number so I can put you in touch with a senior CS manager.

        PS- thank you Mindy for bringing my attention to this thread!!!

        Becky
        Comment
        • TheAntFather
          SBR MVP
          • 03-14-11
          • 3021

          #5
          Originally posted by Trident
          Why play at a book let alone Bodog when they make it so difficult to cash out?
          Exactly.
          Comment
          • TheAntFather
            SBR MVP
            • 03-14-11
            • 3021

            #6
            Originally posted by bubba
            free option? i stopped using them because they gave me no option, free or not.
            Ditto.
            Comment
            • TheAntFather
              SBR MVP
              • 03-14-11
              • 3021

              #7
              Avoid this book at all costs. It's obvious they don't care about US players anymore.
              Comment
              • Blondie
                SBR MVP
                • 06-19-08
                • 2823

                #8
                Originally posted by BodogBecky
                Hey Mark,

                I will PM you my email addy, OK? I will need you to send me your account number so I can put you in touch with a senior CS manager.

                PS- thank you Mindy for bringing my attention to this thread!!!

                Becky
                Anytime Becky! It was great to "talk" to you and hear how you are doing!
                Comment
                • Legions36
                  SBR MVP
                  • 12-17-10
                  • 3032

                  #9
                  Originally posted by pitching101
                  I tried to send this as a PM but since I need 20 posts before I can PM I decided to post the message here:

                  Hey Becky,

                  I recently signed up for Bodog since it seems like a great sportsbook. I am an extremely active bettor and would love to start using Bodog but it is hard to believe there is no free payout option for NY residents. I have already spoke to 2 customer service reps who said there is nothing they can do. Is there really no other option? Seems like 99% of the other sportsbooks do not have this problem. There was also a thread about three months ago in which the OP said there seems to be another free payout option but never specified.

                  I would be forever grateful if you could remedy this situation and would make sure everyone knew about the great customer service Bodog has.

                  Thanks,
                  Mark
                  Blame that on your politicians not them, also be thankful they even allow people from New York. And don't listen to that idiot above saying avoid Bodog, only fools and idiots complain about A rated SBR recommended books.
                  Comment
                  • pitching101
                    SBR Rookie
                    • 12-02-11
                    • 3

                    #10
                    I'm only trying to play at Bodog because I am looking for a sportsbook with a lot of NCAA BB player props. I obviously won't be depositing with Bodog if there is no free withdrawal option, just figured they might be able to figure something out if they wanted my business. I don't see other sportsbooks charging extra for NY residents so it seems like an extra fee they should be able to waive...

                    I have contacted Becky and will keep you updated.
                    Comment
                    • Trident
                      SBR MVP
                      • 02-07-09
                      • 2362

                      #11
                      Originally posted by Legions36
                      And don't listen to that idiot above saying avoid Bodog, only fools and idiots complain about A rated SBR recommended books.
                      Name one A rated SBR book or for that matter any book that charges a fee to make a CC deposit.

                      Name one A rated SBR book or for that matter any book that posts lines/totals later.

                      Name one A rated SBR book that circles as many games or for that matter even has circled games.

                      I could go on all day about these clowns.
                      Comment
                      • skrtelfan
                        SBR MVP
                        • 10-09-08
                        • 1913

                        #12
                        Or name one A rated book that deals dual lines and will use fake line moves to only take one sided action.
                        Comment
                        • st louie
                          SBR Rookie
                          • 12-08-11
                          • 7

                          #13
                          Bodog Becky can you help me get paid, never had a problem in the 5 years I have been with bodog, but now after a disasterous year, I finally try to pull out $1,000 and i am getting the run around, 12 days and still no tracking number...I hate to miss another weekend of playing but I cannot justify depositing anymore if I am not going to get paid
                          Comment
                          • BodogBecky
                            SBR Wise Guy
                            • 07-28-09
                            • 579

                            #14
                            Originally posted by st louie
                            Bodog Becky can you help me get paid, never had a problem in the 5 years I have been with bodog, but now after a disasterous year, I finally try to pull out $1,000 and i am getting the run around, 12 days and still no tracking number...I hate to miss another weekend of playing but I cannot justify depositing anymore if I am not going to get paid
                            Got your PM and have sent a message to senior CS management to find out what's going on. Will get back to you asap and don't worry, I promise you'll receive your money!

                            Becky
                            Comment
                            • Coolcanuck79
                              SBR MVP
                              • 12-07-11
                              • 3188

                              #15
                              Hi Becky,

                              I'm in the same boat. Been with Bodog for quite some time now and I have requested 2 payouts (Nov 20 and 27) and I keep getting the run around as to why they haven't been posted to my bank account.

                              I can't pm you yet as I need to get to 20 posts.
                              Comment
                              • BodogBecky
                                SBR Wise Guy
                                • 07-28-09
                                • 579

                                #16
                                Originally posted by Coolcanuck79
                                Hi Becky,

                                I'm in the same boat. Been with Bodog for quite some time now and I have requested 2 payouts (Nov 20 and 27) and I keep getting the run around as to why they haven't been posted to my bank account.

                                I can't pm you yet as I need to get to 20 posts.
                                Don't worry- I'll get CS to sort you out. I'll PM you my email address right now...

                                Becky
                                Comment
                                • dilwale
                                  SBR High Roller
                                  • 12-09-11
                                  • 112

                                  #17
                                  Hey Becky,

                                  I am in the same boat, new here but following you for a long time. I can't pm you but would love to email you if you give me the opportunity please. Have had good experience with bodog until now. I keep getting the following message from them:

                                  Thank you for contacting Bodog Customer Service.

                                  We appreciate the time you have taken to send us your inquiry regarding your payout with Reference Number xxxxx dated November 29, 2011 for the amount of CA$xxxxxx via DBT.

                                  We are currently experiencing a slight delay due to the backlog created in the processing of payouts. Since we utilize international providers, this delay added an additional 1 - 2 business days to the general timeframe for payouts via. This explains the reason why you have not yet received your payment.

                                  Please do not let this one instance dissuade you from our services. We greatly value each and every one of our customers. We appreciate your business, and we hope to have your continued patronage in the future.


                                  If there is anything else we can help you with, please let us know.

                                  Best regards,

                                  Customer Service
                                  Bodog. Be A Player.
                                  service@bodog.ca
                                  1-877-263-6422 (1-877-BODOG-CA)

                                  You may have missed out on some huge Poker prizes, Sports events, and Casino jackpots!


                                  Please help getting more info for me as would love to get payout for christmas stuff.
                                  Comment
                                  • BodogBecky
                                    SBR Wise Guy
                                    • 07-28-09
                                    • 579

                                    #18
                                    Originally posted by dilwale
                                    Hey Becky,

                                    I am in the same boat, new here but following you for a long time. I can't pm you but would love to email you if you give me the opportunity please. Have had good experience with bodog until now. I keep getting the following message from them:

                                    Thank you for contacting Bodog Customer Service.

                                    We appreciate the time you have taken to send us your inquiry regarding your payout with Reference Number xxxxx dated November 29, 2011 for the amount of CA$xxxxxx via DBT.

                                    We are currently experiencing a slight delay due to the backlog created in the processing of payouts. Since we utilize international providers, this delay added an additional 1 - 2 business days to the general timeframe for payouts via. This explains the reason why you have not yet received your payment.

                                    Please do not let this one instance dissuade you from our services. We greatly value each and every one of our customers. We appreciate your business, and we hope to have your continued patronage in the future.


                                    If there is anything else we can help you with, please let us know.

                                    Best regards,

                                    Customer Service
                                    Bodog. Be A Player.
                                    service@bodog.ca
                                    1-877-263-6422 (1-877-BODOG-CA)

                                    You may have missed out on some huge Poker prizes, Sports events, and Casino jackpots!



                                    Please help getting more info for me as would love to get payout for christmas stuff.
                                    Sure, I'll PM you my direct email. However, to set expectations correctly, if there is a backlog not much can be done to move the payment through any quicker. Lets have a look though.

                                    Becky
                                    Comment
                                    • dilwale
                                      SBR High Roller
                                      • 12-09-11
                                      • 112

                                      #19
                                      Hi Becky,

                                      Thanks again for all your help, really appreciate it. I understand but just don't like the different excuses that I am getting. The runaround like coolcanuck mentioned. Now they are asking for my bank activity/statement which I have sent to confirm I don't have the funds. It should be easy to know whether the money has been sent or not.
                                      Comment
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