I had my account credited yesterday and then immeadiately asked for a Ptwop payout at around 12:45pm est. They told me it would be available by 1 pm est. 1pm came and went with still no payout. Has anyone gotten their payout yet?
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nope...still waiting on mine since 14 Oct...they suck...won't be getting anymore money from me....switching to something else...don't know what yetComment -
Please wait while I transfer the chat to 'Becky'.
You are now chatting with 'Becky'
Becky: Your control number will be ready later on
james: was told 3 4 times
Becky: i dont care what you want to do with this chat, what you want to do with your business
Becky: nothing
Becky: come back later
james: by rommel
Becky: after 6pm ET
james: no explain yourself
Becky: & hopefully the agency has already reported your confirmation \#
Becky: have a good day
Chat session has been terminated by the site operator
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Nothing surprising! When you're given 8 dif. dates of when to expect your money, it's not surprising to see them fail again. Even there p2p payouts are horribe! What a crap book.Comment -
Here we go again!
Chad: Hello. How may I assist you today?
Brenton: I need to get my payout request #?
Chad: One minute please
Chad: The payout was processed today , we wont get the info until tomorrow , please contact us tomorrow sir
Brenton: WHAT?! I requested my payout yesterday and I was told 3 different times that it would be available today!!! It has been over 24 hrs
Chad: I'm sorry I'm double checking be right back
Chad: I found the payout the information should be ready today , please contact us after 5ET
Brenton: Can I speak with Becky please.
Chad: Let me check is she is available , be right back.
Please wait while I transfer the chat to 'Becky'.
You are now chatting with 'Becky'
Becky: Greetings
Becky: your payout as you can see in your account was processed at 2:01PM ET
Becky: when processed after 12ET it takes a little longer, but yet it will be ready today
Becky: its just a little later
Becky: 6-7PM ET
Brenton: Ok now that is later that chad just told me
Becky: the usual time frame is 24h, correct, but when processed before noon
Becky: allow it a couple of hours
Brenton: Since Oct. 17 have gotten so many different answers on my payout. First off. WHy was my payout not processed until 2:01 pm? I requested it at 12:45.
Becky: processed at 12:45 or at 2:01 PM is the same
Becky: its AFTER 12ET
Becky: so that is not the problem
Brenton: I was told by the agent at that time it would be 1Pm est
Brenton: Then I was told today it would be 2
Brenton: then I was just told by Chad that it would be 5
Brenton: now you are telling me 6-7.
Brenton: Your website states that it takes 24 hours for a p2p and most cases it will be available by 7pm the same day. I have also spoken with many people on the SBR forum and they get theirs within hours
Becky: true
Becky: that is why im saying 7pm the latest
Brenton: I was also told back on OCt. 17th that it would take 3-5 days to receive my payout
Becky: i need you to understand that is not that we decided to push your payout to the very bottom so you got aggravated at us & come complaining to the chat
Brenton: so none of these time lines work out
Becky: the payment got processed passed the time frame to get the payment ready within the same day
Becky: so the confirmation \# is ready later on
Becky: but yet, it will be ready
Brenton: Well you have to understand as a customer when someone continues to tell you something and it never happens you start to wonder
Brenton: So if it is not available by 7pm what then? Wait longer?
Becky: we'll deal with that if it happens
Becky: but i dont count on it happenin g
Becky: happening
Brenton: Well I didn't count on having to wait for over a month to find out I wasn't getting my first payout and now having to wait and wait for my attempt at another. I will be sharing this with the SBR forums. This is really bad business
Becky: at 7pm, come back to the chat, payment should be rady
Becky: ready*
Becky: have a good day
Chat session has been terminated by the site oper
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