5dimes chat caught 5dimes manager in another lie, SBR try to cover this up!

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  • tdog1986
    SBR High Roller
    • 10-21-11
    • 200

    #1
    5dimes chat caught 5dimes manager in another lie, SBR try to cover this up!
    Everyone,


    As you know I am one of the many affected by the ****** problem going on with 5dimes. We were told the players would recieve a "free" payout on their next request because of the inconvenience caused by the processors! Bullshit

    I just tried to get a payout by ** and they wanted to charge me money even though they could see I was affected in the previous payout and still have not recieved my funds. 5DIMES CS said "you can also request a check which works very well and a ******, if you want" lol I stated that I didnt want a check or ****, or anything to do with 5dimes processors.

    5dimes says I can only withdraw by *****, every 8 days! Is this correct?

    Can any 5dimes player confirmed that the check has cleared and not bounced since 10/17/11? Unfortunately, like Rommel told me its probably going to bounce at the bank but just wanted to get clearification from a player.


    Thanks,

    Pissed off 5dimes player
  • thewolf
    SBR High Roller
    • 10-25-11
    • 111

    #2
    did you get your 10/17 *********** money back into your acct????
    Comment
    • On the come
      SBR High Roller
      • 09-03-11
      • 125

      #3
      This guy has some serious anger management issues. Could you imagine being around this guy after he lost a wager?!?!?
      Comment
      • tdog1986
        SBR High Roller
        • 10-21-11
        • 200

        #4
        Originally posted by On the come
        This guy has some serious anger management issues. Could you imagine being around this guy after he lost a wager?!?!?

        Your right dude, I have serious issues! I have serious issues killing 5dimes books and not getting my money!


        TicketAccepted DateRiskTo WinAmount PaidStatusWager94544286-110/31/11 8:32pm $1,550.00 $2,247.50$3,797.50 Win10/31/11 8:30pm NFL Football 232 Kansas City Chiefs +145* vs San Diego Chargers
        Comment
        • tdog1986
          SBR High Roller
          • 10-21-11
          • 200

          #5
          Originally posted by thewolf
          did you get your 10/17 ach money back into your acct????
          Nope and were not going to get it! Like I said, I chatted with Tony last night for awhile and he is going to bite the bullet on this one. The processor isnt paying out and he is going to have to pay the players out of his pocket. The only problem is, when it Tony going to pay the players?
          Comment
          • sideloaded
            SBR Hall of Famer
            • 08-21-10
            • 7561

            #6
            no one gives a sh_t about your payout. I personally hope tony stiffs you and laughs about it.
            Comment
            • jmillionz
              SBR High Roller
              • 08-01-08
              • 204

              #7
              Tdog relax bro. I have indeed deposited 3 checks in the past 2 weeks. No word from the bank. They have cleared and the money has been withdrawn. If they happen to bounce, i will certainly post.
              Comment
              • jmillionz
                SBR High Roller
                • 08-01-08
                • 204

                #8
                And another thing. When in fact you do get your money you better the first one posting an apology. They are not stiffs.....NEVER HAVE BEEN! I'm waiting like you are and i fully expect to get my money, their record speaks for itself. This is the current landscape in the US. If you dont like it go local. Which is what i will do after this until things smooth out. And one more thing.....if you are sweating this money like this you shouldnt be gambling dude, it indicates you are gambling with money you cant afford to lose.
                Comment
                • Laz
                  SBR Wise Guy
                  • 03-08-09
                  • 633

                  #9
                  Originally posted by sideloaded
                  no one gives a sh_t about your payout. I personally hope tony stiffs you and laughs about it.

                  Comment
                  • tdog1986
                    SBR High Roller
                    • 10-21-11
                    • 200

                    #10
                    5dimes chat caught 5dimes manager in another lie, SBR try to cover this up!

                    HERE BELOW IS 100% PROOF OF 5DIMES LYING TO ITS PLAYERS ABOUT THE A,C,H, BATCHES BEING SENT OUT AND HOW THE PLAYERS ARE GOING TO GET STIFFED!

                    Please wait while I transfer the chat to 'Rommel'.
                    You are now chatting with 'Rommel'
                    td: Rommel
                    Rommel: Yes Sir
                    td: If the processors have confirmed with 5dimes the money has been sent out, why doesnt 5dimes have proof of it?
                    td: Ive been way too patient with you and 5dimes, Rommel!
                    td: Its time for you to start telling the players the truth
                    Rommel: Since when are you speaking on behalf of our customers Sir?
                    Rommel: You have not been patient at all
                    Rommel: you have logged into the live help
                    td: its been 15 days since my *************** was processed
                    Rommel: almost twice per day
                    td: ive logged on everyday to be told by CS that the funds would be in my account
                    Rommel: You have been told in several time the same
                    Rommel: *times
                    Rommel: YOu have to wait
                    td: Your swore to me on Monday that a decision would be made by 4:00 pm that day, What happened to that one?
                    Rommel: simple as that
                    td: Another lie by you
                    Rommel: Whatever Sir
                    td: Pull up that chat Rommel
                    Rommel: I am not going to continue discussing this with you.
                    Rommel: Simply you want to make this your personal war
                    td: So when is the money hitting my account Rommel
                    Rommel: ANd I'm not going to fall into it
                    td: When our the players get THEIR money
                    td: are
                    Rommel: I can speak about your case simple as that
                    td: When am I getting my money then
                    td: your CS Supervisor
                    td: Answer what a player on 5dimes is asking Rommel. Its just that simple
                    Rommel: I am the head manager of the Customer Service
                    Rommel: Tony is not here neither Becky
                    Rommel: so if you want to speak with someone it will be with me
                    Rommel: that's it
                    td: So you dont know do you Rommel?
                    Rommel: We have received confirmation of our processor that every single payout was sent correctly also that the funds were debited from the bank account.
                    Rommel: In an *************** process there are only two options, one the funds credited into your account or second the funds returned to us.
                    td: Ive seen that crappy PR message
                    Rommel: Great
                    Rommel: so you have your answer
                    td: Rommel...Be a MAN and tell me if you know when we are getting our money
                    Rommel: Something else I can do for you?
                    Rommel: Something else I can do for you?
                    td: is it 24-48 hours
                    Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately
                    td: If you dont know what the hell is going on when the processors then just say it. Quit running around in circles
                    Rommel: [20:15:35] Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately
                    td: Is this another promise?
                    td: or is this Tony's word
                    Rommel: that is an answer you take it as you want
                    Rommel: I don't care if you want to believe it is a promise, a lie or a fact
                    Rommel: I gave you the answer to your question
                    td: is this Tony's word?
                    Rommel: Yes it is Tony's word, we have two options the money hits your account or it is returned, once the money is returned then we will credit it
                    Rommel: We have not received any refund of your money.
                    td: How do you know the money will return on the 10th business day?
                    Rommel: You need to learn how to read carefully:
                    Rommel: 20:15:51] Rommel: [20:15:35] Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately
                    Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us,
                    Rommel: I DID NOT say it will be returned to us on the 11th day
                    Rommel: I said the money will be credited back to your account once its returned to us.
                    Rommel: Therefore you need to WAIT until it happens
                    Rommel: How long? As long as it takes.
                    td: How long? As long as it takes...Your saying 11 business days and the funds will be put back in my player account
                    td: Now your saying something else
                    td: Which one is it Rommel?
                    Rommel: How long to hit your account ? It could take 11 business days.
                    Rommel: How long to credit it back into your account? Once the money is returned to us.
                    Rommel: How long does it take for us to receive the return of your money? As long as it takes.
                    Rommel: What do you need to do? You need to WAIT.
                    td: Wait...
                    Rommel: Wait...
                    td: So your saying if the processor doesnt send back the funds then the players account will never be funded?
                    Rommel: Funds can not be lost in an *************** transaction that is not an option. You receive the money or the money is returned to the sender.
                    td: Your are 100% correct. They cannot be lost and can be traced! Why havent the funds been traced Rommel?
                    Rommel: We already did that, and it was confirmed by the bank that all *************** were sent correctly, the funds were debited correctly and we have not received any refund of any ***************, therefore all of them must arrived to its final destination.
                    Rommel: Meanwhile you wait.
                    Rommel: And Wait
                    Rommel: Wait
                    td: why wasnt this traced back on the 17th?
                    Rommel: We never trace any ***************
                    Rommel: there is no need to do it.
                    td: You just stated above, "we already did that" responding to my Why havent the funds been traced Rommel?
                    Rommel: yes we did this time due to the delay, but on the 17th we didn't have any need to trace a batch that we have just sent
                    td: So no bank documents will need to be sent in by the players since you can trace the *************** batch correct?
                    Rommel: If you received your money then we will not hear from you again, if you didn't receive any money your option will be to wait until we receive the funds back to us.
                    Rommel: that is the option we are giving you
                    Rommel: that you need to wait
                    Rommel: wait until we receive a refund
                    td: You didnt answer the question Rommel
                    Rommel: wait until the money is credited back to us
                    Rommel: Yes I did
                    Rommel: why will I request a bank statement
                    Rommel: If I already told you that we will not credit any money unless it is returned to us
                    Rommel: I don't need a prove from you if the money was not refunded we will not credit it
                    Rommel: If you continue login into the live help everyday
                    td: So what if the processors say they sent the funds yet no players get funded
                    Rommel: that is because you have not receive any money
                    Rommel: even if it continues for years
                    td: 5dimes gets no refund
                    Rommel: I'm not speaking about the players
                    Rommel: I'm speaking about you
                    td: Even if it continues for years?
                    Rommel: about your account
                    Rommel: Yes
                    Rommel: you have to wait
                    td: I thought this was going to be over next week
                    Rommel: wait 2 hours or 20 years
                    Rommel: you need to wait
                    Rommel: I didn't say that
                    td: you said 11th business day from the 24th
                    Rommel: Again you don't read carefully
                    Rommel: You will wait the time it takes us to receive a refund.
                    td: Here is what you stated 10 minutes ago
                    Rommel: And I don't know how long it will take to receive a refund of your money.
                    Rommel: [20:22:07] Rommel: How long to hit your account ? It could take 11 business days.
                    Rommel: [20:22:07] Rommel: How long to credit it back into your account? Once the money is returned to us.
                    Rommel: [20:22:07] Rommel: How long does it take for us to receive the return of your money? As long as it takes.
                    Rommel: [20:22:07] Rommel: What do you need to do? You need to WAIT.
                    Rommel: Yes I know what I said
                    Rommel: YOU NEED TO WAIT
                    Rommel: that is what I said
                    Rommel: YOU NEED TO WAIT
                    td: THIS IS WHAT YOU SAID LIAR
                    td: Rommel: 20:15:51] Rommel: [20:15:35] Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us,
                    td: YOU JUST LIED TO ME AGAIN
                    Rommel: whatever
                    Rommel: I don't have time for your games
                    Rommel: It is a waste of time
                    td: LOLOL YOU WILL NOT GET AWAY WITH THIS ONE THIS TIME ROMMEL
                    Comment
                    • ebbearsfb1
                      SBR Posting Legend
                      • 12-07-08
                      • 18815

                      #11
                      buried well done
                      Comment
                      • Winnipeg Jets
                        SBR MVP
                        • 05-16-09
                        • 1723

                        #12
                        just got my p2p boys.....thanks 5 dimes
                        Comment
                        • tdog1986
                          SBR High Roller
                          • 10-21-11
                          • 200

                          #13
                          Originally posted by ebbearsfb1
                          buried well done

                          Justin7, Sbr_Lou, Bill Dozier...

                          Please come try to save 5dimes on this one...
                          Comment
                          • thewolf
                            SBR High Roller
                            • 10-25-11
                            • 111

                            #14
                            wow...yea, we are screwed...They are a bunch of snakes at 5dimes. They know exactly where the money is or they know it's been stolen by the processor. Either way, they are lying to us everytime we contact them. But I disagree with them not getting away with this, they will get away with this as they already did, but they will lose a lot more money from players leaving and new players going elsewhere than if they were to just pay us. 10/17 already had 11 days past, now they are using 10/24 as the new benchmark for the 11 day rule taking us into Tuesday, and then a new set of BS will come out.
                            Comment
                            • HedgeHog
                              SBR Posting Legend
                              • 09-11-07
                              • 10128

                              #15
                              Yep 5-Dimes is doomed. So who wants to sell their balances for 50-cents on the dollar--I'm buying.
                              Comment
                              • Justin7
                                SBR Hall of Famer
                                • 07-31-06
                                • 8577

                                #16
                                And what is the lie?
                                Comment
                                • tdog1986
                                  SBR High Roller
                                  • 10-21-11
                                  • 200

                                  #17
                                  Everyone,

                                  Here is Justin7 response to the above post by message:
                                  Justin7
                                  Click to change status.

                                  #proMemberDisplay A ** COLOR: blue !important; FONT-WEIGHT: bold; TEXT-DECORATION: underline**#proMemberDisplay ** PADDING-BOTTOM: 2px; MARGIN-TOP: 2px; PADDING-LEFT: 2px; PADDING-RIGHT: 2px; PADDING-TOP: 2px**Moderator
                                  Joined: 07-31-06
                                  Posts: 7,624
                                  SBR Points : 1189
                                  Message Me


                                  Re: 5dimes complaint

                                  [COLOR=#000000 !important]tdog,

                                  Your inability to read is wasting my time. I already explained to you that 5d doesn't receive that money on the 11th day. You calling him a liar is a poor choice.

                                  I am not handling your complaint, but I would close it if I were. I suggest you find out who is handling your complaint, and take it up with him.
                                  [/COLOR]
                                  Comment
                                  • tdog1986
                                    SBR High Roller
                                    • 10-21-11
                                    • 200

                                    #18
                                    Im done posting on this site. I have caught 5dimes management in a lie and yet Justin7 says Rommel isnt lying in the chat!!! Screw SBR and all the bullshit these people are covering up!
                                    Comment
                                    • onlooker
                                      BARRELED IN @ SBR!
                                      • 08-10-05
                                      • 36572

                                      #19
                                      Comment
                                      • tdog1986
                                        SBR High Roller
                                        • 10-21-11
                                        • 200

                                        #20
                                        Originally posted by Justin7
                                        And what is the lie?

                                        Rommel: 20:15:51] Rommel: [20:15:35] Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately

                                        Rommel: We have received confirmation of our processor that every single payout was sent correctly also that the funds were debited from the bank account.
                                        Rommel: In an *************** process there are only two options, one the funds credited into your account or second the funds returned to us
                                        Comment
                                        • tdog1986
                                          SBR High Roller
                                          • 10-21-11
                                          • 200

                                          #21
                                          Originally posted by Justin7
                                          And what is the lie?

                                          Rommel: 20:15:51] Rommel: [20:15:35] Rommel: If the money doesn't hit your bank account in 11 business days (starting on the 24) it will be returned to us, once its returned your account will be credited immediately


                                          Then he says this shit lol..People im not making this up

                                          Rommel: And I don't know how long it will take to receive a refund of your money.
                                          Comment
                                          • tdog1986
                                            SBR High Roller
                                            • 10-21-11
                                            • 200

                                            #22
                                            Justin7,


                                            Since your so smart and Im so dumb,

                                            please explain to me what Rommel is saying? We would all love to know
                                            Comment
                                            • Big 12 Expert
                                              SBR High Roller
                                              • 09-23-11
                                              • 166

                                              #23
                                              tdog you pissed him off so he started ******* with you but that was a fantastic chat log to read.
                                              Comment
                                              • Laz
                                                SBR Wise Guy
                                                • 03-08-09
                                                • 633

                                                #24
                                                [quote=tdog1986]Im done posting on this site.

                                                Comment
                                                • teaserpleaser
                                                  BARRELED IN @ SBR!
                                                  • 08-14-08
                                                  • 26015

                                                  #25
                                                  Not sure I can take 11 more days of this
                                                  Comment
                                                  • tdog1986
                                                    SBR High Roller
                                                    • 10-21-11
                                                    • 200

                                                    #26
                                                    Originally posted by teaserpleaser
                                                    Not sure I can take 11 more days of this

                                                    Teaser- Does the chat look like Rommel is lying to me? Or am I stupid lol
                                                    Comment
                                                    • Justin7
                                                      SBR Hall of Famer
                                                      • 07-31-06
                                                      • 8577

                                                      #27
                                                      tdog,

                                                      As I explained to you in pm (and should be obvious from your own chat transcripts):
                                                      1. After 11 days, the processor sends the money back to 5d
                                                      2. Some time elapses between that 11 days, and when 5d receives the money. I have seen it take 2 months (or never happen) if a processor gets "eaten" by the DOJ.
                                                      3. After 5d receives the money (which could be days, weeks or even longer if the processor was mugged), they will send you your money.
                                                      Comment
                                                      • tdog1986
                                                        SBR High Roller
                                                        • 10-21-11
                                                        • 200

                                                        #28
                                                        Originally posted by Justin7
                                                        tdog,

                                                        As I explained to you in pm (and should be obvious from your own chat transcripts):
                                                        1. After 11 days, the processor sends the money back to 5d
                                                        2. Some time elapses between that 11 days, and when 5d receives the money. I have seen it take 2 months (or never happen) if a processor gets "eaten" by the DOJ.
                                                        3. After 5d receives the money (which could be days, weeks or even longer if the processor was mugged), they will send you your money.

                                                        My fellow gambling friends,

                                                        This goes to show you Justin7 has yet to read or respond to any of the questions arised from Rommel's on words!

                                                        Justin7- 5dimes has CONFIRMED from the processors that the money has already been sent out to the players account. Its funny how you are discussing the obvious reasons why the players will not be recieving their money!! Because you know it just as well as myself, thewolf, and everyone else who is getting ****** by 5dimes.

                                                        The money isnt coming folks and 5dimes isnt paying! Do like me and get your remaining money the hell off these sites..
                                                        Comment
                                                        • Hareeba!
                                                          BARRELED IN @ SBR!
                                                          • 07-01-06
                                                          • 37266

                                                          #29
                                                          Originally posted by tdog1986
                                                          Im done posting on this site.
                                                          so who's really lying?
                                                          Comment
                                                          • tdog1986
                                                            SBR High Roller
                                                            • 10-21-11
                                                            • 200

                                                            #30
                                                            Originally posted by Hareeba!
                                                            so who's really lying?

                                                            When Justin7 is exposed after Tonight I will be done for good. Read above my friend, 5dimes players are getting ****** by 5dimes. Im happy because Im getting all my funds off 5dimes by tonight!!
                                                            Comment
                                                            • soxwin1917
                                                              SBR MVP
                                                              • 09-09-08
                                                              • 1188

                                                              #31
                                                              I'll say this much about tdog...the fact that he can work a computer is really something - seeing as he can't comprehend a simple situation like this.
                                                              Comment
                                                              • Laz
                                                                SBR Wise Guy
                                                                • 03-08-09
                                                                • 633

                                                                #32
                                                                Originally posted by soxwin1917
                                                                I'll say this much about tdog...the fact that he can work a computer is really something - seeing as he can't comprehend a simple situation like this.

                                                                Comment
                                                                • FourLengthsClear
                                                                  SBR MVP
                                                                  • 12-29-10
                                                                  • 3808

                                                                  #33
                                                                  Originally posted by soxwin1917
                                                                  I'll say this much about tdog...the fact that he can work a computer is really something - seeing as he can't comprehend a simple situation like this.
                                                                  tdog1996 is probably more accurate!
                                                                  Comment
                                                                  • QQPALLADIUM
                                                                    SBR Sharp
                                                                    • 01-22-10
                                                                    • 367

                                                                    #34
                                                                    Originally posted by Hareeba!
                                                                    so who's really lying?
                                                                    and you will be receiving 3 lashes from the hall monitor.
                                                                    sbr
                                                                    Comment
                                                                    • jazzyj7
                                                                      SBR Wise Guy
                                                                      • 03-02-09
                                                                      • 859

                                                                      #35
                                                                      [COLOR=#000000 !important]Diana: Hello. How may I assist you today?
                                                                      james: let me get that becky. 5oclock
                                                                      james: quit stalling
                                                                      Diana: Just a moment please
                                                                      james: I didn't know a moment was 30 minutes
                                                                      Diana: she is not available
                                                                      james: I wa told 5'oclock she would be available
                                                                      james: was
                                                                      james: let me go to sbr forums with this chat again
                                                                      james: diana
                                                                      Diana: she is not available
                                                                      james: where is she
                                                                      james: when will she be available?
                                                                      Diana: I don't know, she is not here yet
                                                                      james: let me speak to a manger
                                                                      james: where are my funds
                                                                      Diana: we are checking into it, ok?
                                                                      james: no its not ok
                                                                      james: ok?
                                                                      james: been lying and stalling
                                                                      Diana: sorry, she is not available, we are locating the general manager to get the final decision on this matter.
                                                                      james: been checking into it for the past 8 hourd. Same response, "we are checking into it"
                                                                      Diana: I understand, however, there is not a response yet. I will take your info right now, will give it to accounting department and we will have an update as soon as possible. Give me a minute.
                                                                      james: I've already been told this. Nothing
                                                                      james: already given my info. Nothing
                                                                      james: quit the games already
                                                                      james: where are the managers?was told could speak with becky at 5
                                                                      Diana: she is not here yet.
                                                                      james: guess she is coming up with a good lie t come up with
                                                                      james: we all know she's their, just thinking of something to bs me with.
                                                                      Diana: ok
                                                                      Diana: she's here
                                                                      james: lol
                                                                      Diana: give me a moment please
                                                                      james: shes here
                                                                      james: a sec. later. she's here. LMAO
                                                                      Please wait while I transfer the chat to 'Becky'.
                                                                      You are now chatting with 'Becky'
                                                                      Becky: Greetings
                                                                      james: greetings
                                                                      james: nothing
                                                                      james: it's monday
                                                                      james: ummmm....
                                                                      Becky: ok, let me here from Accounting
                                                                      james: there have been rumors u never sent them out, this is why the funds will be bcak in our accounts tom. It's cool, I already know. You don't have to make up anything.
                                                                      james: u still here?
                                                                      Becky: ok, yes, now i have the full story
                                                                      Becky: you dont play elsewhere, do you?
                                                                      james: bookmaker
                                                                      james: betislands prob. in a couple of days
                                                                      Becky: ok, well, unfortunately we all use the same processors
                                                                      Becky: & we are all going through the same problem
                                                                      Becky: you have $250 that havent arrived to you
                                                                      james: yes
                                                                      james: spit it out
                                                                      Becky: we have much more not in our possession & unfortunately either in our customers' possession
                                                                      james: yes, plz go on
                                                                      Becky: our processor hasnt being able to give a definite response today as of when will the funds be returned or confirmed lost
                                                                      Becky: so, again, yes, painful to hear, painful to say, we have to keep waiting
                                                                      james: how long?
                                                                      james: becky?
                                                                      Becky: another 48h
                                                                      Becky: hopefully money gets either in your bank account or it will be again back in your 5Dimes account
                                                                      james: u never sent them out, did u?
                                                                      james: thats hy its going back to 5dimes
                                                                      james: why
                                                                      Becky: James, I already told you the facts
                                                                      james: and u can blame it on the processor
                                                                      Becky: & furthermore, the truth
                                                                      james: so anyways, what happens once it's in my 5dimes account?
                                                                      Becky: you can think whatever you want
                                                                      Becky: then we process a payment through the method you chose
                                                                      james: free of charge?
                                                                      james: I would hope so
                                                                      Becky: yes, of course
                                                                      james: when can I check back with u?
                                                                      james: thursday?
                                                                      james: wed.?
                                                                      Becky: Wednesday 5pm ET
                                                                      james: ok, ty. bye
                                                                      [/COLOR]
                                                                      [COLOR=#000000 !important]Notice in the chat on monday, becky said 48 hours, meaning wednesday at 5. First is was 3-5, then another week, then monday, then 48 hours later, wed., Now the following tuesday as she will tell me tom. SBR wll keep sucking them off no matter what.[/COLOR]
                                                                      Comment
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