Betphoenix confiscate funds

[tachi]

You are now chatting with 'Ace'
Ace: Hello
me: Hello,I try to login ,but it's unsuccessful.would you check my account P28xxx
Ace: Sure please allow me a moment.
me: ok
Ace: Your account has been inactivated due to Bulgaria is a restricted country for gaming activity.
me: i had a balance
me: 90 USD i think
Ace: Yes, that is correct your account is showing $94.50
me: and what is going on now?
Ace: I recommend you to send an email to management requesting to allow you to continue with this account.
Ace: You can send it to memberservicesatbetphoenix.com

My account is closed since 3-4 months.
They do not answer to my emails.

[shari91]

Hey tachi - If you haven't done so already and would like SBR's assistance, please fill out a Dispute Form and someone will be able to look into it for you.