Hello, my caise is very simple, i have register one night when i`m with my friends at home and i insert my name as Vladimir as whole life everybody called me that, but my name on my ID is Vladislav and also made a wrong date insert 1992 when i`m born in 1993 without wanting it, i won 1500 euro and want to withdraw sent my id and Bet-At-Home dont accept it and want to sent the copy of the Vladimir Yanakov born in 1992, you know that person dont exist because i`m Vladislav Yanakov born in 1993, but they told me that if i dont sent the ID card with details Vladimir Yanakov they wont sent me my money. please tell me what do do do i have to forget the money?? we are human beings and it is normally to make a mistake, and i dont think that Vladimir and Vladislav are different names cause all my life everybody calles me Vladimir, also they have a point 5 - paragrah 7 from their Terms and condtions explain that: everybody can change his details when want to, i told them about that point but they told me that it is only for the addresss????? but no where is mentioned in their terms and conditions that you can only change the address, my friend made a registration before 6 months and insert wrong date, and gues what they change it , but the difference was that HE HAD 0 euro, but i have 1500 ???
(( please help
