Was told I could deposit 1000 into an account via CC by live chat. I then deposited 500 on the first transaction. After that it would not allow me to redeposit. Therefore they only would give me the bonus off the 500. So I tried to go through an outside source but couldn't at the time. I then noticed the next day that they had given me a 670 freeplay. I obviously knew this was a mistake. So I notify them of the mistake.
They then remove the freeplay to the correct bonus off the 500. So I deposit another 1000 today being told that I would be able to get a bonus off of it due to the problems. I do it today and was told no more bonus.
So basically I told them of their mistake and they don't even feel the need to give me a bonus on a deposit even though I was told this would happen.
This is the 2nd time I have had this type of problem with them dealing with bonuses and the third overall problem, the other one being a 2 month time frame for a payout.
Their customer service is horrible and I will never use them again.
They then remove the freeplay to the correct bonus off the 500. So I deposit another 1000 today being told that I would be able to get a bonus off of it due to the problems. I do it today and was told no more bonus.
So basically I told them of their mistake and they don't even feel the need to give me a bonus on a deposit even though I was told this would happen.
This is the 2nd time I have had this type of problem with them dealing with bonuses and the third overall problem, the other one being a 2 month time frame for a payout.
Their customer service is horrible and I will never use them again.
