ok, so I open live chat just after 10 PM EDT with an urgent time-sensitive problem.
I'm still waiting for an operator.
I'm still waiting for an operator.
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[quote=jjgold;5683305]I win again like usual
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[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote] -
Heritage sucks a fat donkey dickComment -
Still waiting. This is incredible. I guess they don't have much of a support staff.[quote=jjgold;5683305]I win again like usual
[/quote]
[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment -
Still waiting.[quote=jjgold;5683305]I win again like usual
[/quote]
[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment -
yikesComment -
Just gave up and closed the window after nearly two hours of waiting.[quote=jjgold;5683305]I win again like usual
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[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment -
yisman they are not around at this time.
Hours of Operation
Client Services
Tuesday-Friday 7:00am PST (10:00am EST) until 7:00pm PST (10:00pm EST)
Monday, Saturday-Sunday 6:00am PST(9:00am EST)until 7:00pm PST (10:00pm EST)Comment -
Messed up that it doesn't say that by live help.[quote=jjgold;5683305]I win again like usual
[/quote]
[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment -
I hate to be an asshole because I like you, but at the same time did you really expect them to be up then ? I would'nt contact RW this late.Comment -
Yeah, I did. The other books I use have live chat at night.[quote=jjgold;5683305]I win again like usual
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[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment -
I did one yesterday afternoon and had no problemsComment -
I do agree with this. Sometimes you don't know if the connection was lost or if the rep is taking long to find out the answer.Comment -
some books have good live chats and others don't. bet jamaica was a great book but their live chat was terrible, i don't think i ever got through to them that way, I always had to call. Heritage I used to call but now I use their live chat and the few times I have used it I had no issuesComment -
UM... if u can't get a hold of them....why not pick up the phone and call them? Genius! And it says on there website that cs closes at 10 est.... did u ignore that tooComment -
Because I don't call books. Genius!Originally posted by BrianLaverty
A)The time zone is EDT, not EST.And it says on there website that cs closes at 10 est.... did u ignore that too
B)It's "you", nut "u".
C)There's a live chat icon on the top right. It doesn't say there that they close for the night.
D)When you open live chat, it also does not list hours.
Thanks for contacting us! To better serve you, please fill out the short form below and click the Start Chat button in the lower right.
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[quote=jjgold;5683305]I win again like usual
[/quote]
[quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]Comment
