Betonline why are you so difficult (open letter)

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  • mathdotcom
    SBR Posting Legend
    • 03-24-08
    • 11689

    #36
    There are some valid criticisms and then some stupid criticisms. Of course hedgehog has a stupid criticism, he doesn't like the bonus terms so he says they don't know how to run a book. If you don't like the terms then don't take it. A book's job isn't to give you free money. This guy has such a dumb mentality he will not make much in this industry.

    BOL hasn't thrown me out nor have they lowered my limits
    Comment
    • ForgetWallStreet
      SBR Sharp
      • 04-27-07
      • 342

      #37
      BOL has cut my limits on a few sports but not to unreasonable amounts, and they've been good to me otherwise. They're the 2nd best remaining option for US rec bettors, imo.
      Comment
      • Jerm3462
        SBR MVP
        • 11-09-09
        • 4454

        #38
        My friend received a payout same day on Friday.

        he chose the withdrawal method where you go to a supermarket and pick up your money, and paid a hefty fee ($80) but it was quick.

        as a matter of fact it was so quick Im actually considering depositing there. but I don't know about their free checks.....
        Comment
        • princecharles
          SBR Wise Guy
          • 11-22-10
          • 827

          #39
          Alex has PM'd me, and i'm awaiting his response to my email.
          Comment
          • GoIrish682
            SBR High Roller
            • 11-05-10
            • 246

            #40
            prince
            let alex's actions do the talking

            he should make it up to u
            75-100 freeplay put into ur account
            if he does post it...i would like to see how he's gonna handle this
            Comment
            • princecharles
              SBR Wise Guy
              • 11-22-10
              • 827

              #41
              Still waiting to hear back from Alex.
              Comment
              • HedgeHog
                SBR Posting Legend
                • 09-11-07
                • 10128

                #42
                Originally posted by mathdotcom
                There are some valid criticisms and then some stupid criticisms. Of course hedgehog has a stupid criticism, he doesn't like the bonus terms so he says they don't know how to run a book. If you don't like the terms then don't take it. A book's job isn't to give you free money. This guy has such a dumb mentality he will not make much in this industry.

                BOL hasn't thrown me out nor have they lowered my limits
                Why should they cut limits on losers or boot them? And who the fukk made you the judge for valid criticism? In addition to their ridic bonus structure (btw it's not free money--it has to be earned thru a RO), their props/futures are lacking. Perhaps most serious is their payouts, which are taking 3-4 weeks from what I understand. Reminds me of the BetPhoenix slow pays, another Book which bought its B+ rating here. BOL is seriously overrated; much better alternatives out there.

                PS Is that you in your avatar--a 98-pound weakling trying to look gangsta
                Comment
                • mathdotcom
                  SBR Posting Legend
                  • 03-24-08
                  • 11689

                  #43
                  Originally posted by HedgeHog
                  Why should they cut limits on losers or boot them? And who the fukk made you the judge for valid criticism? In addition to their ridic bonus structure (btw it's not free money--it has to be earned thru a RO), their props/futures are lacking. Perhaps most serious is their payouts, which are taking 3-4 weeks from what I understand. Reminds me of the BetPhoenix slow pays, another Book which bought its B+ rating here. BOL is seriously overrated; much better alternatives out there.

                  PS Is that you in your avatar--a 98-pound weakling trying to look gangsta
                  Right, I am a big loser at BOL. That's why my name is in the last letter they mailed to players.

                  What bonus doesn't have a rollover?

                  They copy half their props/futures from CRIS. Is CRIS a shit book then?

                  The only accurate thing you've said is about the payouts. They have been very disappointing lately, especially given how amazing they were last year.

                  - mathy


                  PS: I am the most handsome poster on SBR
                  Comment
                  • HedgeHog
                    SBR Posting Legend
                    • 09-11-07
                    • 10128

                    #44
                    Bookmaker is a safe Book, but nothing special--20 cent baseball lines and the highest payout/transfer costs in the industry. If that's your thing great. As far as BOL is concerned, it might be time to bail if they're paying slower than BP. But that's your call.

                    Hedge
                    Comment
                    • princecharles
                      SBR Wise Guy
                      • 11-22-10
                      • 827

                      #45
                      OK
                      Going into second day since i got this pm from Alex.....ALEX? are you there?

                      Can you please acknowledge you received either my email send to cs@betonline.com or the PM i responded back to you with?


                      betonline
                      Wow, months of effort wiped out in a single post?! I've been working hard to turn this place around and nw see this (have been on hols for a fortnight)...

                      Send me your player id so ic an see what the hell is going on here....

                      Thanks
                      Alex
                      Comment
                      • sq764
                        SBR MVP
                        • 04-17-07
                        • 1026

                        #46
                        Originally posted by princecharles
                        Dear BetOnline,
                        We have been together for several months now, with me depositing several times a week for the last few months. I have explained to you that I need to use a $25 gift card each time, so my deposits are always less than the $50 you say you need for a 10X rollover 25% freeplay.

                        I have never taken a payout.

                        I just can't keep fighting with your CS reps, arguing and explaining issues with the pending wagers not showing up, trying to get notes added to my account to allow the bonus from two back to back deposits, today having me call 800-977-4717 and put the phone on speaker while i waited 45 MINUTES for someone in Panama to answer, and be pissed off that i'm calling.
                        When i use live-chat its even worse...all cut and paste useless replies by you.

                        I gave you a try because I like my poker/sports to be intergrated, and you were very persuasive in your SBR thread.

                        Our relationship has just been too one-sided for me to take anymore.
                        I'm sorry, I really wished you were the ONE.


                        Take Care,

                        Your new ex-sheep who has and was willing to give y
                        ou years of wool

                        try playing their poker... horrid
                        Comment
                        • GoIrish682
                          SBR High Roller
                          • 11-05-10
                          • 246

                          #47
                          what exactly did you not like about their poker?
                          i found it tasty fishy at first then arggggggggggggggg
                          Comment
                          • princecharles
                            SBR Wise Guy
                            • 11-22-10
                            • 827

                            #48
                            alright im starting a new thread for new for a reward leading to alex contacting me@!
                            Comment
                            • BET THE HOOK
                              SBR MVP
                              • 02-16-09
                              • 1947

                              #49
                              Send your email to Alexc@betonline.com and he WILL get that. Send it anywhere else and it gets filtered and he never sees it. He always answers me at the above address within a day.
                              Comment
                              • BET THE HOOK
                                SBR MVP
                                • 02-16-09
                                • 1947

                                #50
                                Oh yeah I am not pimping this book because they cant keep there chit together long enough to be my main book. Just passing along info.
                                Comment
                                • grind4moneyz
                                  SBR High Roller
                                  • 07-07-11
                                  • 239

                                  #51
                                  Originally posted by princecharles
                                  alright im starting a new thread for new for a reward leading to alex contacting me@!
                                  You have still not been contacted?
                                  Comment
                                  • princecharles
                                    SBR Wise Guy
                                    • 11-22-10
                                    • 827

                                    #52
                                    Very happy to report Alex did get with me, and did his best to straighten things out.

                                    I got the real sense he is trying hard to build a good rep for Betonline.

                                    They still have a payout time frame that is too lang for me, but in so far as more intelligent heads prevailing regarding my particular situation with smaller back to back deposits being eligible for the bonus they are (i believe) really bending over backwards to make me happy. :-))
                                    Comment
                                    • GoIrish682
                                      SBR High Roller
                                      • 11-05-10
                                      • 246

                                      #53
                                      so hows the sailing now?

                                      inquiring minds want to know!!!!!
                                      Comment
                                      • marcojuiceman
                                        SBR MVP
                                        • 05-25-11
                                        • 2870

                                        #54
                                        can you do book to book transfers with them
                                        Comment
                                        • Legions36
                                          SBR MVP
                                          • 12-17-10
                                          • 3032

                                          #55
                                          Originally posted by marcojuiceman
                                          can you do book to book transfers with them
                                          Yes for a fee.
                                          Comment
                                          • GoIrish682
                                            SBR High Roller
                                            • 11-05-10
                                            • 246

                                            #56
                                            are they still super long with payouts?
                                            Comment
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