BetPhoenix slow-pays update

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  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #1
    BetPhoenix slow-pays update
    BetPhoenix slow-pays update

    A BetPhoenix (SBR rating C) player reports payment. On May 1st, 2011, the player requested a €689 withdrawal via Neteller. The payout was not paid in the quoted time-frame of 10-14 business days advertised for eWallet payments. After emailing and going to BetPhoenix live chat everyday for the better half of two months, it was suggested that the player accept an alternate payout method. The player agreed that he no longer wished to wait for Neteller, and reported receiving payment on Friday, July 15th, 2011.

    Since SBR's last BetPhoenix report four weeks ago, an additional five slow-pay complaints have been reported. Players report waiting for $30,654, with the earliest payout request made in mid-March of 2011.

    SBR advises players to be persistent and to contact BetPhoenix CS on a daily basis, noting a desire to be paid an alternate method to avoid the now extreme eWallet payout delays. Players may ask to speak with "Tino", the individual now responsible for handling the management of the BetPhoenix day to day operations as well as overseeing the payout department. BetPhoenix players with payment disputes are asked to fill out a sportsbook complaint form.
  • katstale
    SBR MVP
    • 02-07-07
    • 3924

    #2
    Is this implying that Richard is not in charge of day to day operations? Or just that Tino took over the payouts, which he has been doing for 6 months or more.
    Comment
    • SBR Lou
      BARRELED IN @ SBR!
      • 08-02-07
      • 37863

      #3
      Originally posted by katstale
      Is this implying that Richard is not in charge of day to day operations? Or just that Tino took over the payouts, which he has been doing for 6 months or more.
      Tino is in charge of BetPhoenix' day to day operations.
      Comment
      • mrmarket
        SBR MVP
        • 01-26-10
        • 4953

        #4
        Tino *****? Sometimes truth is stranger than fiction.
        Comment
        • katstale
          SBR MVP
          • 02-07-07
          • 3924

          #5
          To be honest, Tino took care of several payments for me. I guess no one knows right now how this will all shakeout going forward. Richard always treated me good. Hope he lands on his feet from this.

          Hey Richard, wherever that is--have a short memory of all those nasty things your linesman said abt me and hook me up with a good bonus via ewallet deposit. (got to be always thinking forward)
          Comment
          • Bluehorseshoe
            SBR Posting Legend
            • 07-13-06
            • 14998

            #6
            A lot of books hurting this time of year, huh?
            Comment
            • secretstash
              SBR Posting Legend
              • 03-29-10
              • 14907

              #7
              So the rumors Richard got canned were true???? :O

              -stash
              Comment
              • pavyracer
                SBR Aristocracy
                • 04-12-07
                • 82837

                #8
                Richard, Tino, Tony, who cares? It's always a crook who steals players money. Give them an F and send them packin!
                Comment
                • BigDaddy
                  SBR Hall of Famer
                  • 02-01-06
                  • 8378

                  #9
                  Originally posted by secretstash
                  So the rumors Richard got canned were true???? :O

                  -stash

                  sure looks that way.
                  Comment
                  • jagaf22
                    SBR MVP
                    • 01-22-08
                    • 2932

                    #10
                    This ones been a long time coming. Nothing new
                    Comment
                    • xyz
                      SBR Wise Guy
                      • 02-14-08
                      • 521

                      #11
                      Is **** **** to US players delayed as long? It would be great to hear from players who recently requested a *** ***. Thanks.
                      Comment
                      • SBR Lou
                        BARRELED IN @ SBR!
                        • 08-02-07
                        • 37863

                        #12
                        Originally posted by xyz
                        Is **** **** to US players delayed as long? It would be great to hear from players who recently requested a *** ***. Thanks.
                        There is an outstanding $4,000 dispute via that payment method.
                        Comment
                        • hhsilver
                          SBR Hall of Famer
                          • 06-07-07
                          • 7375

                          #13
                          Does anyone know if Fred is still there?
                          And is there a chance they will return to sbrlines? They were back on there for awhile before their recent software update.
                          Comment
                          • Nicky Santoro
                            SBR Posting Legend
                            • 04-08-08
                            • 16103

                            #14
                            Originally posted by hhsilver
                            Does anyone know if Fred is still there?
                            And is there a chance they will return to sbrlines? They were back on there for awhile before their recent software update.

                            He better be there. he's the one that kept giving me his word if i deposit there, my money will always be safe. in fact, i asked him to swear on his kids' head that my money will alwys be safe there, and he swore.. and when i made him swear on his kids, 2 min after, i get an angry call from richard telling me how upset and hurt he is and insulted that i wouldn't trust BP.. he was really mad at me.. that's when i made my deposits.. now Fred is nowhere to be seen and richard is gone.. and boy, have i been getting the runaround at BP the last 6 months. never seen anything like it. 14 straight emails unanswered.. the lying from these guys, and chat lying too is unreal...and even this new guy Tino Crooks is not even responding to my email

                            BP, what is going on??
                            Comment
                            • jeffksu
                              SBR Wise Guy
                              • 10-07-09
                              • 604

                              #15
                              wow...what's up with BP...if Phoenix is down I'm sure BetMania and Wager Chief are going going GONE as well...Just a shame...used to make a few deposits there until Richard quit responding and then I said to hell with it if he's not responding no go for me...
                              Comment
                              • big joe 1212
                                SBR Posting Legend
                                • 06-01-08
                                • 19380

                                #16
                                Wow, I hope everyone gets paid!

                                Things are going bad everywhere!
                                Comment
                                • MichaelWaters
                                  Restricted User
                                  • 05-19-11
                                  • 1525

                                  #17
                                  Originally posted by big joe 1212
                                  Wow, I hope everyone gets paid!

                                  Things are going bad everywhere!
                                  yep if you have more than a grand in almost any book you better be worried
                                  Comment
                                  • k13
                                    SBR Posting Legend
                                    • 07-16-10
                                    • 18104

                                    #18
                                    I got paid but took a while and a hassle since their cashout options are so limited.

                                    Only played there because of the FP from SBR.
                                    Comment
                                    • BEANTOWNJIM
                                      SBR MVP
                                      • 08-12-05
                                      • 4610

                                      #19
                                      I KNEW IT WAS COMING 6 MONTHS AGO WHEN THE F-CKING BUMS COULDNT EVEN PAY ME 3 DIMES I ASK FOR A WITHDRAWEL AND MY FUNDS STAY IN MY ACCOUNT AND NEVER GOT PROCESSED F-CK THIS PLACE RICHARD TURNED OUT JUST LIKE HIS BUDDY LENNY FROM CASCADE SPORTSBOOK A NO GOOD RAT BASTARD

                                      BET PHOENIX IS DONR WHO'S NEXT
                                      Comment
                                      • jjgold
                                        SBR Aristocracy
                                        • 07-20-05
                                        • 388179

                                        #20
                                        They are broke that is why i never ever posted up there
                                        Comment
                                        • Nicky Santoro
                                          SBR Posting Legend
                                          • 04-08-08
                                          • 16103

                                          #21
                                          Originally posted by jjgold
                                          They are broke that is why i never ever posted up there

                                          well, something is not adding up here. you are saying they're broke and have no money... and when johnny was always asked why BP are rated so high like B-.. his response was always... if you only knew how much money is behind BP, and who is backing them, it'd blow your mind away.. meaning, they have more money than GOD.. so something is not right here..
                                          Comment
                                          • MichaelWaters
                                            Restricted User
                                            • 05-19-11
                                            • 1525

                                            #22
                                            Originally posted by BEANTOWNJIM
                                            I KNEW IT WAS COMING 6 MONTHS AGO WHEN THE F-CKING BUMS COULDNT EVEN PAY ME 3 DIMES I ASK FOR A WITHDRAWEL AND MY FUNDS STAY IN MY ACCOUNT AND NEVER GOT PROCESSED F-CK THIS PLACE RICHARD TURNED OUT JUST LIKE HIS BUDDY LENNY FROM CASCADE SPORTSBOOK A NO GOOD RAT BASTARD

                                            BET PHOENIX IS DONR WHO'S NEXT
                                            this beantown jim guy only posts at sbr if it has to do with trashing BP
                                            Comment
                                            • Mr_Saratoga
                                              SBR Rookie
                                              • 09-14-08
                                              • 47

                                              #23
                                              Tough to discern if this is a tap dance to say Richard is not there any longer. If he is not that would be a massive red flag to me.
                                              Comment
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