I have been around some books before but this book sucks. the customer service is awful. they could care a less if you have a problem.
just a bad book
PVO
SBR Hustler
06-12-11
97
#2
what problem you have by the way ?
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Legions36
SBR MVP
12-17-10
3032
#3
Dont let there cs discourage u as i know what u mean, there realibility to pay everytime and all of the betting option far out way the cs. Trust me u wanna stay with them.
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The Bet Master
SBR MVP
09-29-10
2665
#4
ya know something... YOU SUCK!
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bigugly
SBR MVP
01-04-08
1329
#5
Honestly I've always received great CS from them, even from Tony!
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onlooker
BARRELED IN @ SBR!
08-10-05
36572
#6
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BET THE HOOK
SBR MVP
02-16-09
1947
#7
Tony is God. Just ask him if you don't believe me.
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Scottish
SBR Wise Guy
12-21-10
588
#8
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mighty maron
SBR MVP
04-20-09
4215
#9
Desciptors like they suck are so informative....vacuums suck also....
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djefferis
SBR MVP
08-16-08
1197
#10
...and what books care if a winning player has a problem ?
CS is fine, a bit slow at times, but generally ok
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BranchDavidian
SBR MVP
08-29-10
1014
#11
It seems that way too many gamblers are worried about whether customer service will hold their hand while cooing and clucking at the correct times. 5dimes has just about the best lines out there, especially for Americans, and pays out fast with no worries about the safety of your funds. If you have a problem customer service will take care of it at 5dimes just as at any other book. There are a lot of idiots in our gambling community, and I have seen a lot of cheats and shot takers along with just ordinary customers give customer service a hard time when their is no fault on the part of customer service. Yes, other books may have friendlier sounding clerks. Is that really more important than low juice, safety of funds, and the best variety of betting options?
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KilltheBitch
SBR Rookie
05-31-11
40
#12
I agree the most overated brand in the biz. I never had an exceptional experience with them but i never had the pleasure of being lambasted by that tony character i keep hearing about
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Johnnythunder
SBR MVP
11-25-10
2161
#13
they do suck.....americans plays there because we have so few decent options.
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Sawyer
SBR Hall of Famer
06-01-09
7761
#14
You can complaint about limits but customer service?
What's wrong? They're very polite.
I think these people..who complaing about 5Dimes are from other books!
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midnight777
Restricted User
09-10-09
504
#15
they do have terrible cs. Tuesday they double charged my fees for a payout. It took 20 mins to get it resolved, but atleast I know my money is safe there.
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soxwin1917
SBR MVP
09-09-08
1188
#16
Originally posted by djefferis
...and what books care if a winning player has a problem ? CS is fine, a bit slow at times, but generally ok
My experience sounds very similar to yours.
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THEGREAT30
SBR Hall of Famer
10-04-08
8970
#17
New post about this outfit everyday
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DevilCheese
SBR Sharp
07-18-09
485
#18
ive always found their cs to be pretty helpful and reliable compared to some other books
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Foosball Champ
SBR MVP
10-19-10
1001
#19
Has 5 dimes been like this for years? or have they gotten worse lately?
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austin
Restricted User
04-16-09
901
#20
Originally posted by Foosball Champ
Has 5 dimes been like this for years? or have they gotten worse lately?