According to their website, a wager can be canceled under specific conditions:
"All wagers placed on events with obvious erroneous lines resulting from human error will be graded no action."
What is considered an "obvious erroneous line"? I had a wager canceled because they say the home and road teams were listed backwards. Mind you, the line was correct, they just say the teams were listed incorrectly. According to the time of the e-mail, they did notify before gametime, but since the game was played at 5:45am EDT, I didn't get the notice until the game was completed.
Should the wager be honored, or does this fall within the "obvious erroneous lines" umbrella? BTW, in Australia, the home team is listed first, just as 5Dimes had it when the wager was processed.
"All wagers placed on events with obvious erroneous lines resulting from human error will be graded no action."
What is considered an "obvious erroneous line"? I had a wager canceled because they say the home and road teams were listed backwards. Mind you, the line was correct, they just say the teams were listed incorrectly. According to the time of the e-mail, they did notify before gametime, but since the game was played at 5:45am EDT, I didn't get the notice until the game was completed.
Should the wager be honored, or does this fall within the "obvious erroneous lines" umbrella? BTW, in Australia, the home team is listed first, just as 5Dimes had it when the wager was processed.