youwin.com beware

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  • nenad
    Restricted User
    • 08-12-09
    • 714

    #1
    youwin.com beware
    they closed my account and took 237eur winings refound me only 50eur deposit although i have only one account with them.


    We operate strictly on a zero-tolerance fraud policy. Regrettably we have to inform you that your account with us has been permanently closed. We refer to our terms and conditions clause 2.8 and 8.11; 2.8 No person may open more than one account with WINunited. If you have more than one account in different names, you are obliged to contact WINunited immediately. WINunited reserves the right to close your account(s) if you open multiple accounts. Should WINunited have grounds to believe that multiple accounts have been opened with the intention to defraud the company, WINunited reserves the right to cancel any transaction/s related to such attempted/fraudulent conduct. 8.11 Any form of fraudulent activity will cause your account to be locked, whereby WINunited will immediately void any winnings and bonuses, and deal with the account and its credits in line with regulations and guidelines of the regulatory body. We have made the determination that your account is involved in fraudulent activities. In line with Terms and Conditions the betting transactions on your account has been cancelled and your account closed. The decision to close your account is final. Your original deposit will be returned back to source in reasonable time. Best regards, The Fraud Team,
  • lukahh
    SBR Wise Guy
    • 04-08-10
    • 941

    #2
    hmm
    not that i am some fan of youwin, but i've always only experienced correct relations when dealing with them, including deposits and payouts.
    Comment
    • Stefan
      SBR MVP
      • 03-21-09
      • 3481

      #3
      Don't they tell you why they think you have more than one account? Same IP address can be a reason.
      Comment
      • AimingHigh
        SBR Wise Guy
        • 06-12-09
        • 670

        #4
        They've changed names a couple of times. Could you have had an account with a predecessor and then opened one with Youwin direct? I think they've been at least (1) WinUnited (2) Uwin and (3) Youwin in their time.
        Comment
        • nenad
          Restricted User
          • 08-12-09
          • 714

          #5
          nope only one account at youwin.com and one ip.they did similar thing to one player who had much biger balance than me around 5k
          Comment
          • brettels
            SBR MVP
            • 11-04-10
            • 3376

            #6
            zero fraud tolerance? they are two faced criminals, some months ago i deposited to there, funds left bank account but never made it to youwin account!
            Comment
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