Why does Betonline make it tough to close your account?

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  • Balco10
    SBR Hall of Famer
    • 09-11-10
    • 5478

    #1
    Why does Betonline make it tough to close your account?
    To open one is simple with little or no personal information to give, but to close one they want a copy of your front and back of your drivers license & both sides of your CC that was never used to fund the account. This sounds very odd and suspicious. If I don't provide the correct items needed, then after30 days the account will become inactive. I have another book that will close when ever I want it closed.
    Last edited by Balco10; 05-07-11, 03:28 PM.
  • katstale
    SBR MVP
    • 02-07-07
    • 3924

    #2
    There is alot wrong with this post, but let me address just one thing. I am sure it doesn't take all that to "close your acct", i assume you mean cashout your balance. If that is what you mean, then almost all books now require that due diligence.

    Disclaimer: I can't play at BOL
    Comment
    • bracerman
      SBR Sharp
      • 01-07-11
      • 469

      #3
      Sounds like a bit much. Can't understand them needing a CC you never used to deposit.
      Comment
      • John Dough
        SBR MVP
        • 09-21-05
        • 1785

        #4
        Originally posted by bracerman
        Can't understand them needing a CC you never used to deposit.
        That part is absurd and unacceptable.
        Comment
        • Balco10
          SBR Hall of Famer
          • 09-11-10
          • 5478

          #5
          No want the account closed, but have to go through obstacles! They want my ID and CC info???
          Doesn't make sense!
          Comment
          • Mthorn
            SBR Wise Guy
            • 11-29-09
            • 588

            #6
            Very interesting, why would you need a copy of cc if you wish to close it.
            Comment
            • David
              SBR Wise Guy
              • 08-11-05
              • 875

              #7
              How did you deposit into your account?
              Comment
              • Balco10
                SBR Hall of Famer
                • 09-11-10
                • 5478

                #8
                QT
                Comment
                • sam b.
                  SBR Hustler
                  • 12-22-07
                  • 80

                  #9
                  Originally posted by katstale
                  There is alot wrong with this post, but let me address just one thing. I am sure it doesn't take all that to "close your acct", i assume you mean cashout your balance. If that is what you mean, then almost all books now require that due diligence.

                  Disclaimer: I can't play at BOL
                  Why can't you play there?
                  Comment
                  • topgame85
                    SBR Posting Legend
                    • 03-30-08
                    • 12325

                    #10
                    there must be some ms\iscommunication here
                    Comment
                    • ThaTopMoron
                      BARRELED IN @ SBR!
                      • 04-30-10
                      • 27019

                      #11
                      here have my info to close my account... WTF.... u gotta be kidding me? and you are gambling?
                      Comment
                      • katstale
                        SBR MVP
                        • 02-07-07
                        • 3924

                        #12
                        Originally posted by sam b.
                        Why can't you play there?
                        I reside in Panama. They are based/licensed in Panama.
                        Comment
                        • xstud
                          SBR MVP
                          • 01-12-08
                          • 1643

                          #13
                          The only reason I can think of to require your ID is to confirm you are the account holder. I mean just think if your account was closed by someone else.. how would you feel? Requiring a CC is a little much and absolutely unnecessary. When in doubt with this book contact Alex on here just pm Betonline.
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