I don't know how they get such a high rating..When I signed up I was supposed to get a 50% free play after a 10X rollover, I hit the rollover and asked them for the bonus and they guy acted like I didn't know what I was talking about..He said I signed up for the reduced juice porgram and I only play sports where there is no reduced juice..I remember telling the agent that when I signed up and all of a sudden when it's time for my bonus they lie about what I signed up for...and the customer service agent was absolutely worthless-he basically called me a liar..I know what I signed up for...I wouldn't do business with them--beware! they'll screw you if they get the chance
-
-
For future reference anytime you accept a deposit bonus from a sportsbook you will receive the bonus as soon as your funds hit your account not after.Comment -
5 Dimes is great site; you probably been getting the reduced odds since you joined. You don't get both.Comment -
Maybe that is why 5dimes is down, this guy isn't playing around.Comment -
Stick with the reduced juice option...Comment -
i never used the reduced juice , and they went back a few months and gave me a cashback, i found the customer service to be pretty good, i think they just put everybody on reduced juice, but if you ask i am sure they will change it for you, atleast in my case they didComment -
5 Dimes is a great book ... as long as you don't attempt to be a winner - then they get nasty...Comment -
No, they told me that I get it after the 10X rollover-I hit the rollover and called-that's when they told me the agent put me on the reduced juice thing, but I distinctly remember telling him I didn't want that because I don't use it. Then the customer service person tried to tell me that I couldn't get the bonus because of the way I funded my account-I funded it through checking acct..I got 2 different stories from 2 different people and they both lied..Their customer service was non existant for meComment -
You should have asked to speak to Tony. He would have calmly explained the situation and made you a happy customer again.Comment -
they have a pretty strange roll over for their bonus... who knows..Comment -
Plus I think there is a 30 day hold your initial deposit if you take a bonus. You are much better taking reduced juice if you play sports that they offer reduced on.Comment -
They are suppose to release 10% of the bonus every time you rollover...Comment -
flashmo,if you did not use any reduced lines, ask to talk to tony. do not piss him off, just talk calmly and tell him the truth. cs may have just made a mistake and put you in the wrong program. reduced juice is the best program there, but if your not going to use it, it's not right for you. you can change programs once. ---------it's worth a shot. talk to tony. you may get your bonus, if you did not use even 1 reduced juice line. good luckComment -
I only play Soccer and there are no reduced juice lines there-I've never used it onceComment -
customer service is horrible and people let them get away with that, so I figure they will let them get away with anything eventuallyComment -
I had a dream just the other night, sort of like The Wizard of Oz. Long story short I was Dorothy, and all of my new friends, The Tin Man, The Lion, and The Scarecrow were all really Tony. In the dream I realized all I was really looking for in a sportsbook was right here all the time, 5Dimes! The Man behind the curtain was Justin7 (all knowing), and get this.....
The Wicked Witch was JJGold in drag!
wow was I happy to wake up.Comment -
I told you. Tony is the man. I've spoke with him many times. Sometimes it ends with him telling me to do something obscene with my mother, but other times he is able to help.Comment -
the freeplay is released automatically in intervals.. your fault if you didnt notify then when you first depositedComment
