betonline- CHARGING $100 MINIMUM TO TRASNFER TO 5DIMES/THEGREEK

[bubba]

Is there a cost to the book to do a B2B ?

no direct cost that i can think of. the books can just settle up with each other every week/month or whatever(a check?)


. but if there is, i would love to have it explained!

[BetOnline]

This is a new security policy for our book to book transfers to ensure that we are within our required KYC rules. Afraid there's nothing I can do about it--it is for the protection of both of our interests to combat the few bad apples out there trying to screw it all up for everybody.

[acarmelo1]

Gentlemen, gentlemen, gentlemen.. and Bubba.

Remember when DEPOSIT options were a huge issue at BetOnline? It took awhile, but we've turned that around. Improving ALL payout processes: check minimums and times, bankwires for larger amounts, are all now getting the attention once reserved for deposit options.

One thing I can tell you: moving ANY money is now more costly than it has EVER been in this industry. And that's a reality that all B or better books have to deal with (we don't charge you for deposits like some "A" books do). And processing post Apr-15 is more of a challenge than ever, as you can imagine, but it becomes a simple risk-reward calculation for processors, so I DO expect it to become more expensive... but we can and will "process the eCom."

But your issue with us is mis-directed.

Yes, EXACTLY like A+ and in many ways role-model Bookmaker, we now charge for B2b transfers out of the book. But like ANY and EVERY other A+ book should do, we'll gladly REFUND any transfer fees to your account when you're charged by other books for transferring to US. Tell them you want to bring $Xk over from BOL but it'll cost $Y, will they cover that? You know WE will--why don't they? Let's raise the bar here!

It does cost money to move money--and the larger amount, the more it costs.

As USUAL, if you NEED a wire option, ping me here and I'll see what we can do. We will have a more reliable option up for this service in the coming weeks.

Cheers,
Alex

But A+ books do not charge fees for B2B why should they cover your fees?
You said you will cover the B2B fees for transfer into BetOnline when you clearly know the other Books you do transfer with are not charging fees.
So you are getting a free pass here.

[packman]

This is a new security policy for our book to book transfers to ensure that we are within our required KYC rules. Afraid there's nothing I can do about it--it is for the protection of both of our interests to combat the few bad apples out there trying to screw it all up for everybody.

This is hard to believe. My Greek and BOL accounts have exact matching information from name, address, telephone, DOB, ect. I have not changed any of this information since I opened the accounts. What risk is there with b2b accounts? BTW, it's interesting how these new security features were implemented at the exact same time as the new fee structures for b2b. This looks more like fee theft.

Cheers

[BetOnline]

I will continue to discuss these changes and charges for B2B with the executive and security teams given the input received here.

Alex

[packman]

I just did a fee calculation. To withdraw all my funds from BOL I am going to forfeit $811 in fees. Ouch!

[Ibrakadabra]

Very few would have a problem with you trying to combat those trying to screw things up. But wouldn´t it make more sense to target those "bad apples" instead of everyone? Especially since they are only "a few"?

[packman]

Very few would have a problem with you trying to combat those trying to screw things up. But wouldn´t it make more sense to target those "bad apples" instead of everyone? Especially since they are only "a few"?

Post up is dead and BOL knows it. This is the start to phasing out post up in favor of the PPH model.

[Ibrakadabra]

Post up is dead and BOL knows it. This is the start to phasing out post up in favor of the PPH model.

What is the PPH model?

[iceminers26]

What is the PPH model?

PPH = Pay Per Head

[Kindred]

$500 min for checks is still a little steep for players looking to try the book/casino out. I understand you need to charge to send a check but if I have $400 in my account I can't withdraw it..Bookmaker last time I checked it's $50 minimum for withdrawal.

That being said it's nice to see the books rep here posting on SBR and trying to accommodate players

[packman]

That being said it's nice to see the books rep here posting on SBR and trying to accommodate players

You will never see a rep in here for one of the big boys (Pinnacle, Cris, Olympic). They simply do not need to pimp their shit.

The last rep I saw in forumville praising their operation was Parlaymakers…..does anyone remember what happened to them?

[Keith Richard]

WSEX used to have a rep in here occasionally too.I wonder why they don't show their face anymore?

[Astros148]

lol wht a joke

[choo]

Hey Alex -

I imagine the newly implemented fees on *** are for security purposes, too?

[choo]

Hey Alex -

I imagine the newly implemented fees on *** are for security purposes, too?

[Dark Horse]

We're working on bankwires for larger amounts. Depending where you live (or bank), it can be problematic but do have some solutions in the pipeline.

We've also tweaked a few other payment options as per this thread; dropping the payout check limit to $500, raising the ewallet payout maximums. Thanks as usual for the input--it's a process... glad it's only a tiny minority of our players who bump into these limits. We WILL get this area of the biz sorted as we have the rest of the biz.

Cheers,

Alex

First you drop limits on transfers to 5D to 1K. Then you add a $100 charge. And then you drop the limit on checks to $500... Whatever it is you think this communicates, 'tweaking' would be a very kind way of putting it. More like a book in moderate to serious trouble (trying to survive until football). Just realize that it takes years to develop trust, but only seconds to destroy it. Downgraded to B- to C+ on my personal list, and no longer a candidate to join the A books.

[John Dough]

And then you drop the limit on checks to $500.

Just to clear up one thing, Alex mis-worded that part. They dropped the minimum to $500, not the limit. The limit is still $2500.

[acarmelo1]

So if I have $150 on Betonline how do I withdraw, for free?

[John Dough]

So if I have $150 on Betonline how do I withdraw, for free?

You don't.

[slash]

So what is the max one can withdraw from here on a weekly basis? Seems that even by moneyb00kers one can only withdraw 5k each week (pinnacle unlimited but max 50k at a time)...

So if I have a 10k balance it will take me at least 8 days to withdraw it all? Please correct me if I am wrong. Or is it possible to max all possible methods??

[packman]

So if I have $150 on Betonline how do I withdraw, for free?

You can get about $100 from we. un. or mo. gr., the rest will go to fees.

[packman]

So what is the max one can withdraw from here on a weekly basis? Seems that even by moneyb00kers one can only withdraw 5k each week (pinnacle unlimited but max 50k at a time)...

So if I have a 10k balance it will take me at least 8 days to withdraw it all? Please correct me if I am wrong. Or is it possible to max all possible methods??

I have about double this. Its going to take me 3 weeks and $811 in fees. Hopefully I'm lucky enough to get out before they lower the limits and raise the fees more.

[bubba]

I have about double this. Its going to take me 3 weeks and $811 in fees. Hopefully I'm lucky enough to get out before they lower the limits and raise the fees more.

yeah, i advise all to check the betonline cashier page for changes daily. please note these new fees will not be written so obviously, you need to read through the whole page to find them!

betonline is constantly emailing me "what is new at betonline". somehow these 100+ in new fees failed to make the emails!

[mr.inpak]

this is a discrase especially since getting payouts are so much harder these days

[vividjohn45]

dear god.

[slash]

So one can bet 10k on NBA sides but withdraw less than that in a week?

[Scorpion]

They are trying to discourage bonus whoring arbers

maybe, but these fees apply to everybody

[Scorpion]

Alex,

I signed up at BOL when you started doing book to book transfers with the big boys. I have transferred in and out with the Greek 2 or 3 times over the past 6-8 months without any problems.

This week I tried to transfer to the Greek and was told I can not do a book to book transfer until I use two other withdraw methods first. This must be a new rule, a rule to which I did not sign up for. BOL customer service wants me to do a ** and a ** withdraw for $800 each with a fee of $80 each. Then they say I can do a book to book transfer to the Greek for up to $8000 with a $250 fee. These fees are awfully expensive.

Anyway, I not interested in arguing over the amount of the fees, I just want to get my money via book to book transfer without the hassle of using ** or ** to get an $800 peanut. Please consider allowing me to withdraw back to the Greek via the same method I deposited. Thanks!

You can be sure I will not send betonline any more deposits

[Thremp]

Should revise KYC regulations in line with industry IMO.

[Dark Horse]

People that deposited in the past should be able to take out their money under the conditions that were in place at the time. I feel pretty sure that, previously, Alex would have agreed with this. This new direction may have short term benefits for the book, but players that run into unpleasant surprises on the payout side tend to remember for a long time.

[John Dough]

People that deposited in the past should be able to take out their money under the conditions that were in place at the time. I feel pretty sure that, previously, Alex would have agreed with this. This new direction may have short term benefits for the book, but players that run into unpleasant surprises on the payout side tend to remember for a long time.

Solid post. Agree 100%.

[joe blow]

AND TO 5DIMES IT IS 1000 MAX. WHAT A JOKE. THAT IS ROBBING THEIR CUSTOMERS BLIND.

Sophia: · $500 to $4,999 = $100
Sophia: · $5,000 to $9,999 = $200
Sophia: · $10,000 and up = $300
Sophia: I;m sorry, it's $9000.00 the max and fees $200.00

What a rip off

[JohnnyC]

We're working on bankwires for larger amounts. Depending where you live (or bank), it can be problematic but do have some solutions in the pipeline.

We've also tweaked a few other payment options as per this thread; dropping the payout check limit to $500, raising the ewallet payout maximums. Thanks as usual for the input--it's a process... glad it's only a tiny minority of our players who bump into these limits. We WILL get this area of the biz sorted as we have the rest of the biz.

Cheers,

Alex

Recently you DECREASED ewallet payout maximums to $5,000 per week

[RickySteve]