So I went to ask for a withdrawal and everything is smooth until they say I need to verify my card ending in **** which I do not have a card for. They said I deposited $50 into my account and I can't withdrawal until I roll that over or something. I never deposited that amount and do not have that card. Right now I'm in the process of finding out wtf happened. I'm scared here. This is not a joke. Anyone have this happen to them? What was the outcome?
-
-
Have you maybe used one of those onetime gift cards?
I have heard this happen before when sites want proof of every card you have ever used before they will approve the withdrawal.
Happened to me at a casino site where i deposited using a giftcard and then threw the card away and when i asked for a withdrawal down the line they wanted a copy of it.
Eventually after many many emails things got straightened out and my withdrawal was approved.Comment -
I had a card that rhymes with betmend awhile ago, but threw it out and cut it into pieces and all that. But there was no money on that. In my case here, they actually deposited $50 into my account.Comment -
weird...did you tell them you never deposited $50 and do not own a card with that number?Comment -
That's what I'm telling them now.Comment -
We think we know what happened, but i'll be gone for a few hours so I'll explain later.Comment -
So what happened was:
Armando: About how you ended you getting a deposit instead of the payout I believe that the person who received your email processed a deposit in your account when he actually was doing a deposit for another customer but he didn't switch accounts. I will need to verify this but I will have to go in our digital records and that takes some time.
That is what ended up happening, and it's all straightened out now. They left the $50 in my account that was mistakenly put in there, and I can withdraw tomorrow. Scary incident, I thought my fuckn identity was stolen and all this, but it was just that workers problem
Comment -
glad it got straitened outSo what happened was:
Armando: About how you ended you getting a deposit instead of the payout I believe that the person who received your email processed a deposit in your account when he actually was doing a deposit for another customer but he didn't switch accounts. I will need to verify this but I will have to go in our digital records and that takes some time.
That is what ended up happening, and it's all straightened out now. They left the $50 in my account that was mistakenly put in there, and I can withdraw tomorrow. Scary incident, I thought my fuckn identity was stolen and all this, but it was just that workers problemComment -
Their CS is pretty bad at these things or they have some crappy software.Comment -
Wow,that is a scary situation
Its good to hear the issue was resolved.Comment -
Yeah, can't wait to get my money out tomorrow. Think it was an honest mistake, but come on ppl, it can't be that hard, you do the same thing every fuckn day.Comment -
Using a gift card can be hard, because what if you accidentally throw it out? You can never get a withdrawal again?Comment -
This very thing happened to me last year.
Got a one time gift card and then threw it away.
As far as not being able to withdrawal ever again it is completly up to the gaming site you used it at.
I eventually was able to get my withdrawal but it was after countless emails back and forth and this was from one of the most legit online casinos for US players.
So if anyone ever uses a one time gift crad either scan it and save it on your computer or put it in a shoebox in the dresser just in case.
Glad everything worked out for you daneault23.Comment -
Yeah I had an issue one time where I had used a ton of those prepaid cards on Bodog but they were able to sort it out and didn't make me verify any of them.Comment -
5dimes, as any A rated book here, would not cheat you out of your money. These sorts of problems will pop up from time to time at any book. At a lower rated book, you might have a legitimate cause for concern. But at 5dimes, you don't need to worry about the safety of your funds.Comment -
Supposed to go pick up my money tomorrow morning at the local 7-11. Will post here after I receive it
Comment
