Why does Pinnacle have so many problems with it's webpage?

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  • Emily_Haines
    SBR Posting Legend
    • 04-14-09
    • 15917

    #1
    Why does Pinnacle have so many problems with it's webpage?
    I don't think a day has gone by where I have been able to log in with out some issues at some point during the day. Once again today can't fukking log in and when I finally get in and try to make a bet it times out on me. Been like this for a long time. Why can't they figure this shit out? So frustrating having to deal with this and especially considering its a big card Saturday.
  • Automat
    SBR High Roller
    • 10-13-09
    • 104

    #2
    same..........i experiences such days on and off sometimes...i drop them a mail..
    they told me most likely it is browser problem...........
    Comment
    • pjesnik24
      Restricted User
      • 11-01-05
      • 1286

      #3
      down for me as well. we all have the same browser I guess
      Comment
      • Domestic
        SBR Hall of Famer
        • 02-10-09
        • 6323

        #4
        Pages are often very slow to load no matter which browser I use.
        Comment
        • Alex
          SBR Rookie
          • 12-04-08
          • 15

          #5
          Originally posted by pjesnik24
          down for me as well. we all have the same browser I guess
          I guess the problem is that we all use either Mozilla or IE or Chrome or Opera, while Pinnacle's site works in an excellent way with all others browsers...
          Comment
          • protein
            SBR MVP
            • 12-20-09
            • 1231

            #6
            Pinny has been same problems for me. Too often slow loading and many times down. This is sure not browser based issue.
            Comment
            • thirtytwo
              SBR MVP
              • 01-07-10
              • 1784

              #7
              yeah Pinnacle been slow all day... annoying as fukk
              Comment
              • Stefan
                SBR MVP
                • 03-21-09
                • 3488

                #8
                Today is really the worst day. The last two hours nothing works.
                Comment
                • nastradamus
                  SBR Wise Guy
                  • 11-03-09
                  • 632

                  #9
                  pinns web speed is terrible
                  Comment
                  • Pareto
                    SBR MVP
                    • 04-10-07
                    • 1058

                    #10
                    Its working here. But its very slow.
                    Comment
                    • lunchbawks
                      SBR Posting Legend
                      • 01-31-10
                      • 12873

                      #11
                      i'm about to smash my computer. tried on chrome, tried on IE, tried on FF, restarted computer.

                      tried on macintosh.

                      WTF u basterds
                      Comment
                      • RonPaul2008
                        SBR Hall of Famer
                        • 06-08-07
                        • 6741

                        #12
                        Can't login right now...pissing me off...i'm totally lost without dynamic lines.
                        Comment
                        • RonPaul2008
                          SBR Hall of Famer
                          • 06-08-07
                          • 6741

                          #13
                          The web page comes up but it's mostly blank...the normal flash ads are not there, the links to the sports...even without logging in..are not there. WTF!
                          Comment
                          • lunchbawks
                            SBR Posting Legend
                            • 01-31-10
                            • 12873

                            #14
                            FATAL ERROR? i have a page and a half of bets to log
                            Comment
                            • Justin7
                              SBR Hall of Famer
                              • 07-31-06
                              • 8577

                              #15
                              I've been trying to get a single bet in for 20 minutes. This is retarded.
                              Comment
                              • JoeVig
                                SBR Wise Guy
                                • 01-11-08
                                • 772

                                #16
                                Superbowl is here, which means it is DDoS attack season !
                                Comment
                                • katstale
                                  SBR MVP
                                  • 02-07-07
                                  • 3924

                                  #17
                                  Justin, don't you know you just need to clear your cache? then it will work fine
                                  Comment
                                  • mrfancy
                                    SBR High Roller
                                    • 03-15-10
                                    • 109

                                    #18
                                    I think it's extra busy because they have the steelers at +3 -110 doh i wish I waited what a steal
                                    Comment
                                    • Justin7
                                      SBR Hall of Famer
                                      • 07-31-06
                                      • 8577

                                      #19
                                      Originally posted by katstale
                                      Justin, don't you know you just need to clear your cache? then it will work fine
                                      A nice idea, but it doesn't help.
                                      Comment
                                      • katstale
                                        SBR MVP
                                        • 02-07-07
                                        • 3924

                                        #20
                                        Originally posted by Justin7
                                        A nice idea, but it doesn't help.
                                        I just thought i would save you the trouble of emailing their CS since that is always the first thing they say. lolol it's never a problem on their end. NEVER
                                        Comment
                                        • batigol
                                          Restricted User
                                          • 12-29-10
                                          • 171

                                          #21
                                          The problem is with them , not with us !
                                          Comment
                                          • NuNo
                                            SBR Sharp
                                            • 10-09-08
                                            • 257

                                            #22
                                            i can't login either, it there any time delay for this to be fixed?
                                            Comment
                                            • cloudagh
                                              SBR Sharp
                                              • 04-08-07
                                              • 486

                                              #23
                                              Just got it back. lets hope its ok for a while now.
                                              Comment
                                              • michael_li
                                                Restricted User
                                                • 06-21-10
                                                • 85

                                                #24
                                                Originally posted by JoeVig
                                                Superbowl is here, which means it is DDoS attack season !
                                                Why on this dates? :S
                                                Comment
                                                • billysink
                                                  Restricted User
                                                  • 03-29-09
                                                  • 5172

                                                  #25
                                                  Logging in to this site is getting to be such a chore. 4 or five attempts, the thing just hangs, navigation throughout the site is extremely slow of you do get in. I have cleared cookies used mirrors and still a pain in the ass.

                                                  No problems with any other web sites, it is definitely their server.

                                                  Cost me several half points this week. I am starting to use most of my other outs a lot more of late due to this inconvenience.

                                                  I may not get quite the number I could get there but avoiding the frustration of trying to work with that site is getting to be worth a few points of juice
                                                  Comment
                                                  • the sink
                                                    SBR High Roller
                                                    • 03-04-10
                                                    • 201

                                                    #26
                                                    Pinnacle has had problems for years...
                                                    Comment
                                                    • King_Suckerman
                                                      SBR Wise Guy
                                                      • 04-12-09
                                                      • 945

                                                      #27
                                                      yeah. about time the fixed them
                                                      Comment
                                                      • billysink
                                                        Restricted User
                                                        • 03-29-09
                                                        • 5172

                                                        #28
                                                        I am still unable to access the Pinnacle website. Has anyone contacted them to see what the hell is going on????
                                                        Comment
                                                        • davidchong
                                                          SBR MVP
                                                          • 02-10-06
                                                          • 1806

                                                          #29
                                                          time to buy a new pc!
                                                          Comment
                                                          • billysink
                                                            Restricted User
                                                            • 03-29-09
                                                            • 5172

                                                            #30
                                                            Originally posted by davidchong
                                                            time to buy a new pc!
                                                            yes I have had this one for a whole two weeks. It must be getting old.
                                                            Comment
                                                            • HeeeHAWWWW
                                                              SBR Hall of Famer
                                                              • 06-13-08
                                                              • 5487

                                                              #31
                                                              Never have a problem here (using it atm). There was a period maybe 18 months or so back it was always off though.

                                                              Apparently they get DDOSed constantly, so your IP and location will be quite important in whether their defences bother you. Could try contact them, ask to be whitelisted.
                                                              Comment
                                                              • tachi
                                                                SBR Sharp
                                                                • 03-25-09
                                                                • 309

                                                                #32
                                                                Originally posted by HeeeHAWWWW
                                                                Never have a problem here (using it atm). There was a period maybe 18 months or so back it was always off though.

                                                                Apparently they get DDOSed constantly, so your IP and location will be quite important in whether their defences bother you. Could try contact them, ask to be whitelisted.
                                                                obviously their site runs differently for Eastern and Western Europe.

                                                                not working for me.
                                                                Comment
                                                                • billysink
                                                                  Restricted User
                                                                  • 03-29-09
                                                                  • 5172

                                                                  #33
                                                                  do you have a contact # ?????????
                                                                  Comment
                                                                  • Josy
                                                                    SBR High Roller
                                                                    • 10-12-10
                                                                    • 157

                                                                    #34
                                                                    It's working now for me (QLD, AU) however a bit slow.
                                                                    But I had a few page crashes today and yesterday.
                                                                    Using Maxthon 3.
                                                                    Comment
                                                                    • AimingHigh
                                                                      SBR Wise Guy
                                                                      • 06-12-09
                                                                      • 670

                                                                      #35
                                                                      Originally posted by billysink
                                                                      I am still unable to access the Pinnacle website. Has anyone contacted them to see what the hell is going on????
                                                                      If you can't get in at all, it could be that they've blocked your IP. Easiest way to fix this is to e-mail them, giving your account number, asking for it to be reinstated. They do this if you refresh the page too much for their liking.

                                                                      The past 2 days have been the worst I've experienced with them since I started using them. Lots more down time than I've seen before.
                                                                      Comment
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