requested a book to book transfer last friday from BetOnline to legends. after 5 hours or so i ask betonline what the delay is. they tell me 3rd party processor delay, may not get done untill the next day. i start a thread on this cause there are no 3rd party processors as far as anybody knows for b2b trasnfers. and betonlines website claims b2b trasnfers are processed when received.
after 10 hours or so i email alex and he tells me "We send the request as soon as we receive it; we don't control when the other book responds to it... That's the "3rd party" issue.
transfer was processed shortly thereafter (about 10+ hours total, not the end of the world but not in the timeframe betonline claims)
end of story? nope! i get an emai this week from legends (and a PM too) with the following note:
"The purpose of this emai,l is to let you know, that the transfer you made to us from BetOnLine on January 14th was not delayed on our end. We received the transfer request from BetOnLine at 9:40 PM and credited your account at 10:08 PM. We replied back to BetOnLine at 10:18 PM letting them know the transfer was completed.
However, as far as we understand you made the request way earlier than 9:40PM and the delay caused you an inconvenience, therefore, we have credited your account with a $100 bonus with a 3x roll over to improve your betting experience with us."
i never contacted them on the issue, they just felt the need to throw me 100 bucks (even though i highly doubt they were at fault for any delay at all). what a gesture! they have certainly won me over.
(on another note, requested free check withdrawl from legends (for january), recieved it 2 days later. tomorrow is 14 days waiting on a free betonline check withdrawl)
after 10 hours or so i email alex and he tells me "We send the request as soon as we receive it; we don't control when the other book responds to it... That's the "3rd party" issue.
transfer was processed shortly thereafter (about 10+ hours total, not the end of the world but not in the timeframe betonline claims)
end of story? nope! i get an emai this week from legends (and a PM too) with the following note:
"The purpose of this emai,l is to let you know, that the transfer you made to us from BetOnLine on January 14th was not delayed on our end. We received the transfer request from BetOnLine at 9:40 PM and credited your account at 10:08 PM. We replied back to BetOnLine at 10:18 PM letting them know the transfer was completed.
However, as far as we understand you made the request way earlier than 9:40PM and the delay caused you an inconvenience, therefore, we have credited your account with a $100 bonus with a 3x roll over to improve your betting experience with us."
i never contacted them on the issue, they just felt the need to throw me 100 bucks (even though i highly doubt they were at fault for any delay at all). what a gesture! they have certainly won me over.
(on another note, requested free check withdrawl from legends (for january), recieved it 2 days later. tomorrow is 14 days waiting on a free betonline check withdrawl)
Why nobody offers me nothing
I was praising,
