Two days ago I receive an email with these details:
"March Madness is back! And to celebrate, we're offering all our players a very special bonus offer. Deposit $100 or more, and get:
25% free play bonus, up to $500!
1 free entry to our $15,000 March Madness Blackjack Tournament
1 free entry to our March Madness Bracket Contest
To claim your bonus simply contact our customer service department with your deposit details and mention promo code: MADNESS.
See our website for complete details.
Best of Luck!"
Then I went into the livechat to ask about the rollover requirements and was told that it's only 10% bonus for existing customers instead of 25%.
This even though it clearly says "we're offering ALL our players" in the email.
Then the CS-clerk told me it's 25% only for new players. But this makes no sense at all since they cannot possibly know the emailaddresses from new players, so they can never reach them with this email.
Is it just me being stiffed by them this way or did no existing player get this 25% March madness reload bonus?
"March Madness is back! And to celebrate, we're offering all our players a very special bonus offer. Deposit $100 or more, and get:
25% free play bonus, up to $500!
1 free entry to our $15,000 March Madness Blackjack Tournament
1 free entry to our March Madness Bracket Contest
To claim your bonus simply contact our customer service department with your deposit details and mention promo code: MADNESS.
See our website for complete details.
Best of Luck!"
Then I went into the livechat to ask about the rollover requirements and was told that it's only 10% bonus for existing customers instead of 25%.
This even though it clearly says "we're offering ALL our players" in the email.
Then the CS-clerk told me it's 25% only for new players. But this makes no sense at all since they cannot possibly know the emailaddresses from new players, so they can never reach them with this email.
Is it just me being stiffed by them this way or did no existing player get this 25% March madness reload bonus?