Brobury processor issues

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  • lumpy19
    SBR High Roller
    • 09-12-08
    • 114

    #1
    Brobury processor issues
    I got a message from them after requesting a withdrawal on Sunday

    Unfortunately our processor informed us that they have a technical issue to send your money. We are working with them to resolve this situation as fast as possible and send your money.
    Requested a bankwire so I talked to live chat and asked if switching to check withdrawal would help and was informed all withdrawal methods were currently not working.

    This wouldn't be THAT big a deal if they hadn't cut my limits 4 months ago to $10 across the board. Now I'm stuck with money there(CFB futures that won) that I can't do anything with
  • Justin7
    SBR Hall of Famer
    • 07-31-06
    • 8577

    #2
    Odd. I've had a lot of success working with Brobury. Send me an email with your account number, and how much you're owed. I'll talk to them and try to speed things up.
    Comment
    • Peeig
      SBR Wise Guy
      • 02-06-08
      • 567

      #3
      I got a similar message, since they usually pay quickly, I just thought it was a courtesy for them to send that.
      Comment
      • lumpy19
        SBR High Roller
        • 09-12-08
        • 114

        #4
        Got an email late friday night informing me that the payout had been processed.
        Comment
        • jackkkk2009
          SBR MVP
          • 07-13-09
          • 1183

          #5
          Originally posted by lumpy19
          Got an email late friday night informing me that the payout had been processed.
          It's great to hear that. good for you & other players.
          Comment
          • lumpy19
            SBR High Roller
            • 09-12-08
            • 114

            #6
            Payment showed up today, even with their little processor snag it was faster than most other online books.
            Comment
            • Chopsticks
              SBR MVP
              • 06-30-09
              • 1057

              #7
              Is it even possible to view pending bets here? I always have problems with it.
              Comment
              • odysseus
                SBR High Roller
                • 11-30-09
                • 134

                #8
                Originally posted by Chopsticks
                Is it even possible to view pending bets here? I always have problems with it.
                There seems to problems with all the Jazette books - makes sense as they all use the same processor. Some days it's impossible others, perfect. I think there are two ways (links) of getting your history etc, one seems to work better than the other.
                Comment
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