Even if altogether I like Bookmaker/BetCris these days I had a bad experience with them: First what happened was the closure of Betmaker so that my Betmaker account was changed into a Bookmaker account. As I already had a BetCris account they decided a person could not have a BetCris and a Bookmaker account at the same time. They closed my BetCris account and transferred the money into my new Bookmaker account. So far there is nothing bad. But the problem is that for Betmaker I still have to full fill the roll over from the last super bowl bonus (now I must do that roll over in Bookmaker). But from BetCris I could withdraw money without problems because there I had no more roll over to full fill. Now though since they transferred my money from BetCris to Bookmaker I can't withdraw the original BetCris-money anymore since it is in the Bookmaker account. In my opinion that's rather unfair. I think they should at least let me withdraw this part of the money in the Bookmaker account which comes from BetCris.