5Dimes CS

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  • Rollins08
    SBR MVP
    • 04-20-07
    • 1337

    #1
    5Dimes CS
    You have to watch out for these guys. I asked them if there were any gift cards you can use to fund an account. The rep mentioned one, I won't name it. I went out and finally found a place that sold the card, i went to make the deposit and the next guy tells me those cards don't work. They admit their wrong and offer me a $6 FP for the trouble. I didn't lose anything except for the fee, but i'd rather not have a gift card. And why offer a $6 FP? I would rather be offered nothing at all. I didn't take it anyway.
  • hotspotwager
    Restricted User
    • 11-02-10
    • 21

    #2
    this happened to a friend of mine...try ********
    Comment
    • Kaabee
      SBR MVP
      • 01-21-06
      • 2482

      #3
      get the reloadable one for 5dimes
      Comment
      • Rollins08
        SBR MVP
        • 04-20-07
        • 1337

        #4
        I don't really care to much, its just that you would think the people that work there would know what works and what doesn't. Out of all the books i've used there CS reps are the most arrogant.
        Comment
        • sideloaded
          SBR Hall of Famer
          • 08-21-10
          • 7561

          #5
          Originally posted by Rollins08
          I don't really care to much, its just that you would think the people that work there would know what works and what doesn't. Out of all the books i've used there CS reps are the most arrogant.
          They get that shitty attitude from Tony. What a prick he is.
          Comment
          • csm506
            SBR MVP
            • 07-10-10
            • 1402

            #6
            The Walmart re loadable VC card is king right now (the permanent one)
            Comment
            • csm506
              SBR MVP
              • 07-10-10
              • 1402

              #7
              They have been great for deposits and the fee from them is generally a buck or two GL guys.
              Comment
              • cap10
                SBR Sharp
                • 09-15-07
                • 494

                #8
                they told me if i use prepaid VC card that its treated like a cc;; ie fax in copies of card etc;; thats silly;; its a CASH;; card;; its not on credit;; bjam treats it like a cash deposit;;; why cant these guys;;
                but i guess diff cs poeple will give me a different story;; i hope they read this and change the policy;;
                Comment
                • hotspotwager
                  Restricted User
                  • 11-02-10
                  • 21

                  #9
                  Is tony the prick in 'beat the prick'?
                  Comment
                  • DustyDiamond
                    SBR Wise Guy
                    • 12-19-09
                    • 772

                    #10
                    Those prepaid VC from walmart work for deposits at 5dimes? Even for US players?
                    Comment
                    • hotspotwager
                      Restricted User
                      • 11-02-10
                      • 21

                      #11
                      how about the amex card?
                      Comment
                      • do5000
                        SBR Wise Guy
                        • 06-06-08
                        • 853

                        #12
                        as a canadian i was told to get a certain card (relates to a sporting event that happens every 4 years...), then i was told it would work, but they wont guarantee any card will work. so if its not accepted, im SOL.
                        Comment
                        • ThaWoj
                          SBR Hall of Famer
                          • 03-09-10
                          • 6762

                          #13
                          Originally posted by Rollins08
                          You have to watch out for these guys. I asked them if there were any gift cards you can use to fund an account. The rep mentioned one, I won't name it. I went out and finally found a place that sold the card, i went to make the deposit and the next guy tells me those cards don't work. They admit their wrong and offer me a $6 FP for the trouble. I didn't lose anything except for the fee, but i'd rather not have a gift card. And why offer a $6 FP? I would rather be offered nothing at all. I didn't take it anyway.
                          i had better luck when i emailed them about which ones work. they sent me a very specific list of which ones to get. try that for better results next time instead of the phone b/c i notice i get much faster and courteous responses thru email than over the phone
                          Comment
                          • Dank_Fire
                            SBR MVP
                            • 05-13-09
                            • 2269

                            #14
                            Originally posted by hotspotwager
                            Is tony the prick in 'beat the prick'?
                            Comment
                            • BChrisB
                              SBR Wise Guy
                              • 01-19-10
                              • 709

                              #15
                              It doesn't matter if its a sports book, poker, casino, books, electronics, 99% of online customer service is incompetent.

                              Their jobs is nothing more than copy and pasting answers. When your question doesn't match one of their predefined answers they just keep pasting the wrong answers in there until you either give up or have to speak to a manager.
                              Comment
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