As many posters have already stated, 5dimes customer serivce is a total joke!!

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  • pokerplayer22
    SBR MVP
    • 05-09-09
    • 1207

    #1
    As many posters have already stated, 5dimes customer serivce is a total joke!!
    Just had a issue with 5dimes customer service. I was playing their live dealer blackjack and the entire system froze in the middle of a hand, not just for me, but for everyone at the table. Nobody was allowed to hit/stand. Well, when everyone at the table timed out and ended up standing on hands such as 11 and 9, the dealer (who showed a 6) ended up making a 20 and everyone lost. I contacted 5dimes with the hand number but was still basically told to F-Off and they said that is the risk in playing live dealer games. I told them to shut off my live dealer and that i would be cashing out tomorrow....and all this over $40. Ive deposited over 17k with them this year and while i know they dont need my business, they wont be getting it anymore.

    So to Ernest and Becky and of course the infamous Tony... Go run yourselves into oncoming traffic and keep my $20 if you need it that bad.
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