At the saturday 13.10.2007, at hour 14:09 i bet a combination coupon with 4 events. On the pitch all 4 events are good to me, but Unibet declared wrong results. At saturday site www.uefa.com doesn't work ideal, their relations from matches are incomplete. Unibet says they will take results only from uefa.com . I wrote to uefa.com with all this situation, but they don't answer me. I trayed to talk with Unibet, but they don't want realise complaint. They only wrote something about :
We don't realise Yours complaint because point of rules :
5.1.14"The Result" is the official result as first declared by the governing association of the match or the event, as the full time result, notwithstanding the match or event being shortened, later changes of the official result and/or Errors.
Here I show my coupon : http://img136.imageshack.us/img136/8210/kuponlv0.jpg
In match Romania - Holland was 5 shots on target from Romania side, but Unibet give only 3. Exactly minutes are 39, 49, 65, 71 - here was 2 shots, here was head shot and finisher. It can You see at highlights : http://www.zippyvideos.com/8181025487281946/rumunia/
In match Poland - Kazakhstan was 2 shots on target from Kazakhstan side, but Unibet give only 1. Exactly minutes are 19 and 21. These shots You can see at highlights http://www.uefa.com/competitions/eur...794/index.html
In my coupon I play in PLN, I bet 300 PLN - ~81 euro. This coupon is worth near 3400 PLN, ~920 euro.
I wrote to uefa.com, to SBR, to The Lotteries and Gaming Authority (LGA) in Malta but nobody answer me to now.
I don't know how can I get my money back...
We don't realise Yours complaint because point of rules :
5.1.14"The Result" is the official result as first declared by the governing association of the match or the event, as the full time result, notwithstanding the match or event being shortened, later changes of the official result and/or Errors.
Here I show my coupon : http://img136.imageshack.us/img136/8210/kuponlv0.jpg
In match Romania - Holland was 5 shots on target from Romania side, but Unibet give only 3. Exactly minutes are 39, 49, 65, 71 - here was 2 shots, here was head shot and finisher. It can You see at highlights : http://www.zippyvideos.com/8181025487281946/rumunia/
In match Poland - Kazakhstan was 2 shots on target from Kazakhstan side, but Unibet give only 1. Exactly minutes are 19 and 21. These shots You can see at highlights http://www.uefa.com/competitions/eur...794/index.html
In my coupon I play in PLN, I bet 300 PLN - ~81 euro. This coupon is worth near 3400 PLN, ~920 euro.
I wrote to uefa.com, to SBR, to The Lotteries and Gaming Authority (LGA) in Malta but nobody answer me to now.
I don't know how can I get my money back...