My account was hacked

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  • kazuc
    SBR Hustler
    • 01-27-09
    • 56

    #1
    My account was hacked
    First of all, I realize that my password and account numbers are my responsibility, and that there's most likely nothing that can be done for me. Nonetheless, I want to pass this on. Somehow, someone got my account numbers and passwords for 5Dimes, Diamond Sports and Matchbook. Since I live with my wife and no one else at home sees my computer, it couldn't have been from my home computer directly. Could I have been keylogged or remotely controlled? Maybe, although I have a mac and am pretty careful about what I download, and don't chat much. But that's not impossible. It could also have been a friend's computer that was hacked, since I sent him the information about those accounts to play my plays for me when I was out of town.

    Anyway, I stupidly had the same password for all three accounts, and for my mail too. So someone placed bets on an account, and transferred the money to poker and eventually himself on one of those three sites when he won. The funny thing is when he lost, he transferred the money back to my account, so when I just checked my balances, I didn't see the plays. (Don't ask me why, but that's what happened). I finally figured out that I had been hacked on Diamond, and that 2K was gone. I got them to close the account to investigate, and change the password. But I didn't realize the hacker had had my other two accounts too. The next day he bet my entire 3,200 on 5 Dimes on Tampa Bay.

    I've tried to talk to the security people at the sites, but it seems really hard for them to take me seriously. I put in a request for help at SBR. I realize that since the better had my account and password, my money is likely gone. But I'd really like them to at least track the transfers and find out where they went, so they can at least hopefully catch the person who did it. I've changed the passwords on my accounts and mail account, but can't 100% be sure I'm still not keylogged, although I tried to check and I don't think I am.

    Does anyone have any advice as to what I can try? Also, as a warning to others, don't use the same password for all your sites. Especially not the same as your E-mail.
  • 2Bdown
    SBR Sharp
    • 12-30-09
    • 484

    #2
    you are saying "he" made a withdrawal?
    Comment
    • kazuc
      SBR Hustler
      • 01-27-09
      • 56

      #3
      I mean the person who hacked my account ("he" or "she") transferred some money out through poker, I believe, and lost the rest betting on sports.
      Comment
      • wtt0315
        SBR Hall of Famer
        • 01-18-07
        • 8037

        #4
        that sucks i wish you the best
        Comment
        • PSD999
          SBR Sharp
          • 07-28-10
          • 486

          #5
          maybe scam book used your password for other sites. Do you have the same usernames and passwords for 5Dimes, Diamond Sports and Matchbook?
          Comment
          • sq764
            SBR MVP
            • 04-17-07
            • 1026

            #6
            and there's likely not a freaking thing you can do about it, the part that sucks
            Comment
            • zebras99
              SBR Sharp
              • 07-21-10
              • 392

              #7
              I'm not sure which e-mail provide you use, but gmail tracks the IPs that are used to check the mailbox. Most bookies track your IPs as well (in some bookmakers you can find IP history). Not sure if this will help but its one of the ways to get more info on who hacked you.
              Comment
              • sportsbetwin
                SBR Wise Guy
                • 03-07-09
                • 745

                #8
                Feel for you - it sucks.

                I got my Moneybookers account hacked last year. They hacked an email account and used lost password feature.

                Taught me a good lesson in online security.

                I was relatively lucky - they took $3K but I got all but $500 back.
                Comment
                • kazuc
                  SBR Hustler
                  • 01-27-09
                  • 56

                  #9
                  Thanks for the support. It definitely does suck, and yes, I was stupid enough to use the same password for multiple sites.
                  Zebras- Thanks. That's good info about G-mail showing IP addresses. That could help.
                  Comment
                  • Justin7
                    SBR Hall of Famer
                    • 07-31-06
                    • 8577

                    #10
                    Originally posted by kazuc
                    I mean the person who hacked my account ("he" or "she") transferred some money out through poker, I believe, and lost the rest betting on sports.
                    If the person dumped chips in poker, you can track that down.

                    At what book did the poker dumping happen?
                    Comment
                    • cakiemonline
                      SBR Rookie
                      • 09-29-10
                      • 19

                      #11
                      Do you use a antivirus ? Or you visited phising site.
                      Comment
                      • Cicima6709
                        SBR MVP
                        • 09-12-10
                        • 1023

                        #12
                        Is there anything that can be done to get your money back? Im guessing the books will just say that it was you who made the bets and now you want it back because you lost...or something along those lines?

                        That really sucks man...
                        Comment
                        • kostasgr
                          SBR Wise Guy
                          • 01-22-10
                          • 597

                          #13
                          Buy a new computer my friend!
                          Comment
                          • Extra Innings
                            SBR Posting Legend
                            • 02-26-10
                            • 15058

                            #14
                            wow
                            Comment
                            • trumpdown
                              SBR Wise Guy
                              • 01-21-09
                              • 755

                              #15
                              5Dimes should allow you to change/update the password in your account details. Most sites have this feature.
                              Comment
                              • kazuc
                                SBR Hustler
                                • 01-27-09
                                • 56

                                #16
                                Originally posted by trumpdown
                                5Dimes should allow you to change/update the password in your account details. Most sites have this feature.
                                With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page, so I contacted them, and they told me to change my password I'd have to send them an E-mail with a copy of my ID. Normally that would be no problem, but I'm reluctant to send something like that now in case the person who scanned me is still monitoring my computer, as the last thing I'd want that person to have would be a picture of my ID.
                                Comment
                                • RonPaul2008
                                  SBR Hall of Famer
                                  • 06-08-07
                                  • 6741

                                  #17
                                  Originally posted by kazuc
                                  With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page, so I contacted them, and they told me to change my password I'd have to send them an E-mail with a copy of my ID. Normally that would be no problem, but I'm reluctant to send something like that now in case the person who scanned me is still monitoring my computer, as the last thing I'd want that person to have would be a picture of my ID.
                                  Fax it.
                                  Comment
                                  • coloradobuff
                                    SBR MVP
                                    • 09-22-09
                                    • 1488

                                    #18
                                    damn feel for ya buddy..
                                    Comment
                                    • ucbearcats1027
                                      SBR Wise Guy
                                      • 01-05-09
                                      • 903

                                      #19
                                      are u sure it wasnt just u who lost
                                      Comment
                                      • trumpdown
                                        SBR Wise Guy
                                        • 01-21-09
                                        • 755

                                        #20
                                        Originally posted by kazuc
                                        With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page....
                                        One of the very few things I dislike about this book.
                                        Comment
                                        • kazuc
                                          SBR Hustler
                                          • 01-27-09
                                          • 56

                                          #21
                                          Originally posted by ucbearcats1027
                                          are u sure it wasnt just u who lost
                                          That's the funny thing about gambling. Because there are a lot of degens who lose and then look for excuses, everytime you see a post like this that isn't from a well known poker pro, there are people who think you are making it up. And the sites are like that too- looking at you like a criminal when you try to make any attempt to get them to help you find IP addresses, etc. Even when I tell them I realize if someone gave you my account info, I'm not going to get any money back, and that's reasonable. But still, people think it is you who is scamming, and then you end up 1) getting money stolen, 2) end up questioning everything about your Internet security, 3) end up spending hours trying to resolve this and 4) take more time to post stuff here and other places, only to still get people who think you are making things up. Of course as to why I'd make all this other stuff up I have no idea...
                                          Comment
                                          • loyd
                                            SBR Sharp
                                            • 02-16-10
                                            • 376

                                            #22
                                            Originally posted by kazuc
                                            people think it is you who is scamming
                                            thats a possibility they put on the table, if someone got your password AND your userid it means you did a mistake and you should take full responsability. sorry but you messed up.
                                            Comment
                                            • THEGREAT30
                                              SBR Hall of Famer
                                              • 10-04-08
                                              • 8970

                                              #23
                                              sorry to hear this
                                              Comment
                                              • terpkeg
                                                SBR MVP
                                                • 10-26-09
                                                • 2364

                                                #24
                                                Originally posted by loyd
                                                thats a possibility they put on the table, if someone got your password AND your userid it means you did a mistake and you should take full responsability. sorry but you messed up.

                                                How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.
                                                Comment
                                                • trixtrix
                                                  Restricted User
                                                  • 04-13-06
                                                  • 1897

                                                  #25
                                                  Originally posted by ucbearcats1027
                                                  are u sure it wasnt just u who lost
                                                  lol, from the master himself.. lol maybe it was his ten year old son who lost it in the casino and maybe you can recommend him your lawyer
                                                  Comment
                                                  • Hareeba!
                                                    BARRELED IN @ SBR!
                                                    • 07-01-06
                                                    • 37503

                                                    #26
                                                    Originally posted by terpkeg
                                                    How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.
                                                    never trust the security of online chat
                                                    if you have to use it never disclose your password
                                                    never use the same password for more than one book
                                                    Comment
                                                    • loyd
                                                      SBR Sharp
                                                      • 02-16-10
                                                      • 376

                                                      #27
                                                      Originally posted by terpkeg
                                                      How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.
                                                      you are giving it to the CS of your own book who ALREADY have your money, they don't need to hack your account to get your money.
                                                      Comment
                                                      • sportsbetwin
                                                        SBR Wise Guy
                                                        • 03-07-09
                                                        • 745

                                                        #28
                                                        you are dealing with individuals - there is always a risk.
                                                        Comment
                                                        • jonmic
                                                          SBR Wise Guy
                                                          • 09-25-06
                                                          • 685

                                                          #29
                                                          sorry to hear this man, i recommend using different passwords for each book
                                                          Comment
                                                          • Bulldog-53
                                                            SBR High Roller
                                                            • 09-08-10
                                                            • 235

                                                            #30
                                                            Use a bookie.
                                                            Comment
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