I spoke with the head of CS. He confirmed that 31 players had their net wins taken out of their accounts. All 31 players played exclusively correlated parlays, with no (or almost no) other action. According to Sportsbook.com, these players were "stealing", so it was fair to confiscate their wins.
I also received a complaint from a player who lost playing correlated parlays. His wagers were not canceled, and he did not receive a credit. This was also confirmed by Sportsbook.com.
The amounts seized were not insubstantial. Although they did not comment on this, I already have reports from about 6 accounts with close to $180,000 confiscated.
This was a decision from "upper management", made after considering the long-term repercussions. They are not willing to refund any of the money confiscated.
In a case as flagrant as this, I don't even have to suggest how I feel, or what "should" happen. I'll provide updates when I know more.
In the mean time, if you had your balance reduced, I have two suggestions:
1. send an email to me (justin@sportsbookreview.com) with the details; and
2. use whatever other methods you can to bring pressure on them (try emailing wilheim from TheRX.com - they are an advertiser).
I also received a complaint from a player who lost playing correlated parlays. His wagers were not canceled, and he did not receive a credit. This was also confirmed by Sportsbook.com.
The amounts seized were not insubstantial. Although they did not comment on this, I already have reports from about 6 accounts with close to $180,000 confiscated.
This was a decision from "upper management", made after considering the long-term repercussions. They are not willing to refund any of the money confiscated.
In a case as flagrant as this, I don't even have to suggest how I feel, or what "should" happen. I'll provide updates when I know more.
In the mean time, if you had your balance reduced, I have two suggestions:
1. send an email to me (justin@sportsbookreview.com) with the details; and
2. use whatever other methods you can to bring pressure on them (try emailing wilheim from TheRX.com - they are an advertiser).