I'm about to quit using BetJam for good if they dont quit pretending to have livechat

[thadchr]

Seriously... I don't think I've been able to access a representative one single time in the 3 years I've had an account there. Yes, I know their are phones, but if I'm forced to talk with incompetence, I'd at least like a written record of it. All I want to do is send them money. I suppose they can't care too much about one lost customer, but I'd expect better from an A book. And that's not even to mention the auto-reply e-mails I get when I send any question whatsoever... none of which ever address the question(s) I'd asked. By no means should it cause me this much stress.



Sorry for the rant guys.

[CollegePro]

it works all the time for me

[Carseller4]

My experiences with Betjam live chat are along the same lines.

Absolutely terrible.

[ZetaPsi808]

I just call them. there is always a live person to pick up

[thechaoz]

Great baseball lines, absolutely terrible and slow live chat. Don't even bother, just go online or call

[craigpb]

Best to just call or email to get the best answer.

[sq764]

Seriously... I don't think I've been able to access a representative one single time in the 3 years I've had an account there. Yes, I know their are phones, but if I'm forced to talk with incompetence, I'd at least like a written record of it. All I want to do is send them money. I suppose they can't care too much about one lost customer, but I'd expect better from an A book. And that's not even to mention the auto-reply e-mails I get when I send any question whatsoever... none of which ever address the question(s) I'd asked. By no means should it cause me this much stress.



Sorry for the rant guys.

i got live chat once in about 50 tries, no lie

[Smoke]

Their customer service is horrible