i think 5dimes is ran by bunch wiseguys

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  • pico
    BARRELED IN @ SBR!
    • 04-05-07
    • 27321

    #1
    i think 5dimes is ran by bunch wiseguys
    if you have account at the greek, you i'll realize how nice it is to have curtious female cs people answer your questions, place wagers, resolve problems.

    5dimes customer service people are just plain unpleasant. maybe it is me. everytime i called them to place a wager or ask a question, it is always some dude who sounds like a local or a wiseguy. they don't listen and get irritated at you for speaking too fast or too slow.

    anyways, i moved all my money over to matchbook yesterday, so i don't have to deal with them anymore. sticking with pinny, oly and matchbook. the only reason i played there is because i still have some bonus pending, and i don't think it is worth the aggrevation plus i need to get 5x rollover. their line sucks anyways.
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    You would be unpleasant too if you were holed up in a ratty facility with not so much as a vending machine like the 5D employees. Sure didn't take the Bodog approach in their establishment, but they pay. They need a pool table or something so they can blow off steam.

    Matchbook has a few nice ladies working for them, never had a conversation where I wasn't totally satisfied over there.
    Comment
    • pico
      BARRELED IN @ SBR!
      • 04-05-07
      • 27321

      #3
      Originally posted by crazyl
      You would be unpleasant too if you were holed up in a ratty facility with not so much as a vending machine like the 5D employees. Sure didn't take the Bodog approach in their establishment, but they pay. They need a pool table or something so they can blow off steam.

      Matchbook has a few nice ladies working for them, never had a conversation where I wasn't totally satisfied over there.
      really? 5dimes facility is like a sweat shop with bunch of guys? that sounds horrible. i am against sweat shops, so i am not going to give them any more of my money
      Comment
      • guitarjosh
        SBR Hall of Famer
        • 12-25-07
        • 5763

        #4
        I just use their IM. That works great. Same with Matchbook. I can't understand Matchbook clerks through the accents.
        Comment
        • pico
          BARRELED IN @ SBR!
          • 04-05-07
          • 27321

          #5
          Originally posted by guitarjosh
          I just use their IM. That works great. Same with Matchbook. I can't understand Matchbook clerks through the accents.
          matchbook's IM is horrible. takes forever for them to reply. i have a feeling all matchbook cs people only have 1 finger. i always call them up.
          Comment
          • onlooker
            BARRELED IN @ SBR!
            • 08-10-05
            • 36572

            #6
            I haven't had a problem with 5dimes on the phone (only talked to women, good timing I guess) or via live chat. Plus I find their lines pretty good for what I do. I like their reduced juice and their 10 cent money lines on all sports.

            Never took them up on any bonuses either (I didn't want to risk the reduced juice), if that matters in customer service.
            Comment
            • guitarjosh
              SBR Hall of Famer
              • 12-25-07
              • 5763

              #7
              Originally posted by picoman
              matchbook's IM is horrible. takes forever for them to reply. i have a feeling all matchbook cs people only have 1 finger. i always call them up.
              It is slow, but I like it better then having to ask them to repeat what they just said after every sentance.
              Comment
              • minet123
                SBR Posting Legend
                • 02-17-07
                • 10280

                #8
                Yes there are some unpleasant attitudes when you call 5 dimes
                BUT
                They have always paid me in the typical industry time frame
                Comment
                • Doug
                  SBR Hall of Famer
                  • 08-10-05
                  • 6324

                  #9
                  lines are good under reduced.
                  Comment
                  • onlooker
                    BARRELED IN @ SBR!
                    • 08-10-05
                    • 36572

                    #10
                    Originally posted by Doug
                    lines are good under reduced.
                    Comment
                    • katstale
                      SBR MVP
                      • 02-07-07
                      • 3924

                      #11
                      Originally posted by onlòóker

                      If he would only let a player bet them.
                      Comment
                      • pico
                        BARRELED IN @ SBR!
                        • 04-05-07
                        • 27321

                        #12
                        Originally posted by katstale
                        If he would only let a player bet them.
                        exactly. 250 dollar limit works for most people though. 5dimes is scared to have unbalanced sides.
                        Comment
                        • Doug
                          SBR Hall of Famer
                          • 08-10-05
                          • 6324

                          #13
                          5D should be a top 3 out for most players. Most guys are under 250-500 bets anyways.
                          Comment
                          • thebigguy
                            SBR Sharp
                            • 12-12-07
                            • 279

                            #14
                            5 dimes goes well.

                            Comment
                            • Red_Sux
                              SBR MVP
                              • 06-25-07
                              • 1262

                              #15
                              5dimes sucks
                              Comment
                              • punchmaster
                                SBR Sharp
                                • 09-29-05
                                • 322

                                #16
                                Originally posted by Red_Sux
                                5dimes sucks

                                They do not suck. There is a place for 5 dimes and they should be one nice tool in your kit, along with a few others that work for you. Any book that pays and offers wagers that I can't find anywhere else gets my approval.
                                Comment
                                • accuscoresucks
                                  SBR Hall of Famer
                                  • 11-03-07
                                  • 7160

                                  #17
                                  ever notice when trying to talk to cs at the greek is like trying to talk to a brick wall
                                  Comment
                                  • pico
                                    BARRELED IN @ SBR!
                                    • 04-05-07
                                    • 27321

                                    #18
                                    Originally posted by accuscoresucks
                                    ever notice when trying to talk to cs at the greek is like trying to talk to a brick wall
                                    yes. i was often asked for my payout password when i am notifying them about a deposit.
                                    Comment
                                    • Doug
                                      SBR Hall of Famer
                                      • 08-10-05
                                      • 6324

                                      #19
                                      5D is top shelf, unless you pissed off Tony somehow !
                                      Comment
                                      • pico
                                        BARRELED IN @ SBR!
                                        • 04-05-07
                                        • 27321

                                        #20
                                        Originally posted by Doug
                                        5D is top shelf, unless you pissed off Tony somehow !
                                        i don't like their attitude. plenty of A books out there
                                        Comment
                                        • Diddy
                                          SBR Rookie
                                          • 01-23-08
                                          • 43

                                          #21
                                          5 DIMES IS THE SHIT

                                          I HAVE NEVER HAD ANY PROBLEMS THERE!

                                          AND I ACTUALLY LIKE WHEN THE "WISE GUYS/LOCALS" ANSWER THE PHONE...BECAUSE THEY SPEAK PERFECT ENGLISH!
                                          Comment
                                          • Diddy
                                            SBR Rookie
                                            • 01-23-08
                                            • 43

                                            #22
                                            OH! AND I FORGOT TO MENTION!

                                            THEY ****ING PAY REALLY QUICK!
                                            Comment
                                            • area51steve
                                              SBR Wise Guy
                                              • 06-01-07
                                              • 725

                                              #23
                                              Originally posted by Diddy
                                              5 DIMES IS THE SHIT

                                              I HAVE NEVER HAD ANY PROBLEMS THERE!

                                              AND I ACTUALLY LIKE WHEN THE "WISE GUYS/LOCALS" ANSWER THE PHONE...BECAUSE THEY SPEAK PERFECT ENGLISH!
                                              I agree.. When you call 5dimes you get people who speak clear and are easy to understand and their live help on the website is always there and easy to use.. When you call greek and betjam it's hard to understand those people without pulling out your hair.

                                              They offer a bunch of different odds and nice reduced juice lines. Payouts are the fastest you can get in the industry and you will always receive your money..

                                              I've never had any problems playing at 5dimes and I would recommend them to anyone.. I give em an A+
                                              Comment
                                              • Doug
                                                SBR Hall of Famer
                                                • 08-10-05
                                                • 6324

                                                #24
                                                Originally posted by picoman
                                                i don't like their attitude. plenty of A books out there
                                                But very few with -105 that take Gringos. I'd take 5D over CRIS anyday, even though CRIS books are more solid financially,IMO.

                                                I think 5D should be rated A, not A+.
                                                Comment
                                                • greek
                                                  SBR MVP
                                                  • 10-01-07
                                                  • 1680

                                                  #25
                                                  i had a problem last week at 5 dimes -- the guy was rushing me and told me to hurry up, cause other people want to bet --- little arrogant clown ! --- iam the customer ! i had to remind him so hed shut up and be polite and pleasant .
                                                  Comment
                                                  • katstale
                                                    SBR MVP
                                                    • 02-07-07
                                                    • 3924

                                                    #26
                                                    For the girls who like 5 dimes--just win consistently--you will see the true nature.

                                                    Collars, delays, changing your limits around for internet wagering (so you are never sure how much you can really wager). All it takes to see this and more is winning. Hopefully some of you will get there and then graduate.

                                                    b+ book for college kids and grandmas

                                                    I forgot to add masochists!
                                                    Comment
                                                    • Winpro
                                                      SBR High Roller
                                                      • 01-29-08
                                                      • 140

                                                      #27
                                                      5 DIMES IS THE SHIT

                                                      But can you offer me another bookie with Tennis Challengers and Doubles matches?
                                                      Comment
                                                      • rake922
                                                        SBR Posting Legend
                                                        • 12-23-07
                                                        • 11692

                                                        #28
                                                        They have $500 limits? if so, that's weak
                                                        Comment
                                                        • SHAWN GOTTI
                                                          SBR High Roller
                                                          • 01-28-08
                                                          • 165

                                                          #29
                                                          Originally posted by rake922
                                                          They have $500 limits? if so, that's weak

                                                          I DONT THINK SOOO...MAYBEE ON AN HALF TIME COLLEGE HOOPS TOTAL! I KNOW I BET LIKE 3 DIMEE ON 2ND HALF MICH/ILL IN FOOTS! THAT WAS OVER THE PHONE, SO MAYBEE THEY HAVE INTERNET LIMITS?

                                                          IM NOT A SHILL FOR 5 DIMES! BUT, I AM SO SURPRISED THAT ANY OF YOU HAD PROBLEMS THERE!

                                                          I BEEN PLAYING THERE BOUT 6 YEARS.....AND NEVER A PROBLEM WITH SERVICE OR PAYOUTS!

                                                          AND IVE BEAT THEM....

                                                          SO SORRY TO HEAR ABOUT U GUYS PROBLEMS!

                                                          BUT I LOVE 5 DIMES
                                                          Comment
                                                          • 5 star bomb
                                                            SBR Hall of Famer
                                                            • 10-12-07
                                                            • 5370

                                                            #30
                                                            Originally posted by SHAWN GOTTI
                                                            I DONT THINK SOOO...MAYBEE ON AN HALF TIME COLLEGE HOOPS TOTAL! I KNOW I BET LIKE 3 DIMEE ON 2ND HALF MICH/ILL IN FOOTS! THAT WAS OVER THE PHONE, SO MAYBEE THEY HAVE INTERNET LIMITS?

                                                            IM NOT A SHILL FOR 5 DIMES! BUT, I AM SO SURPRISED THAT ANY OF YOU HAD PROBLEMS THERE!

                                                            I BEEN PLAYING THERE BOUT 6 YEARS.....AND NEVER A PROBLEM WITH SERVICE OR PAYOUTS!

                                                            AND IVE BEAT THEM....

                                                            SO SORRY TO HEAR ABOUT U GUYS PROBLEMS!

                                                            BUT I LOVE 5 DIMES


                                                            WOAHHH!! Gotti is a high roller, did you win that 3k bet I hope Gotti??
                                                            Comment
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