Bodog is stupid

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  • bigugly
    SBR MVP
    • 01-04-08
    • 1329

    #1
    Bodog is stupid
    I just got off the phone with bodog. The rep was so stupid that I was practically laughing at her by the end of the conversation.

    Not sure if everyone was offered this, but I got a 50% bonus email if I deposited by tonight. (Up to $500 bonus.) I told them I'd like to deposit via **. (I had also mentioned that I would like to deposit via ** to another rep on the phone the other day.) They won't give out any deposit information unless you talk to them on the phone. Then I get on the phone and the person tells me they don't accept **. So I ask for **. I find out they aren't taking that either...

    Well I don't like using cards, but I have a debit card, so I decide I might as well give that a shot. She tells me I should use bankwire if I want to deposit a full grand. I have to remind her that I want a 50% deposit bonus and the deposit must be in by tonight. So she tells me she has to break up the deposit into 2 x $500 deposits. She tries the first deposit...it goes through. She tells me I have the 500 + 250 bonus. Then she tries the second one...it doesn't go through. She tells me I can call back and try to deposit the rest later. Then I ask her if I can try moneylinq and get the rest of the bonus that way. Then she tells me that they offer a 20% bonus through moneylinq. I tell her I just got a 50% bonus and I want the rest of that. She says 20% again. So I'm all WTF? and so I ask if I can deposit later can I get the other 50% through a credit card. She tells me the 50% is only on the first deposit. WTF? again. (It seems like I was only going to get the bonus on the first of the two deposits had the second deposit gone through.) Throughout this entire conversation I am thinking this is a pretty dumb conversation I have been having (and there's plenty of dumb conversation I left out). She is very serious for this entire conversation and I can't help but laugh while talking to her for the last minute.

    If this wasn't Bodog I might be pretty annoyed....but it's just bodog.
  • zebras99
    SBR Sharp
    • 07-21-10
    • 392

    #2
    This is definitely a pretty stupid situation. I can't understand what was she thinking when she told you to break the deposit into 2 parts since there is no 50% bonus for the second deposit. Complete lack of competence and common sense.
    Comment
    • LegitBet
      Restricted User
      • 05-25-10
      • 538

      #3
      Tru that

      its ridiculous Filipino outsourcing call center bullshit..they repeat like a stupid parrot what I just said back to me, and still have NO clue what the point of my call is....then that torturous music on hold!!!!!
      its more like Cambodian POW war camp noise...twenty minutes later they spoke to their 'supervisor' and give me a different answer to the same similar situation each time.

      miss the good old days when my italian bookie in queens NY would just curse and give me a straight answer...thats why i may switch to creditwagering.com
      i hear they have some old time ways about them

      oxoxox
      Comment
      • will2survive
        SBR Hall of Famer
        • 11-26-09
        • 8099

        #4
        I agree-bodog is really bad
        Comment
        • frankthetank
          SBR Wise Guy
          • 08-29-09
          • 652

          #5
          this isn't good. may rethink depositing into bodog...
          Comment
          • LegitBet
            Restricted User
            • 05-25-10
            • 538

            #6
            i wouldn't worry about depositing with them..i can only speak to thier US operations...you'll get paid, just with all their products ie live betting , poker sports, etc...they have problems solving things fast, but if you're not like me (meaning you are a patient reasonable person) should be ok...
            try to play thier dogs...they were saints -6 at gametime when most others were 49's +4
            Comment
            • csm506
              SBR MVP
              • 07-10-10
              • 1402

              #7
              Dam, that is one of the reasons I left them a couple of years a go, most books are bad on CSvc, but I found that the greek is the best, but the whole industry is getting worse by the day. GL
              Comment
              • bachngocduong
                SBR MVP
                • 03-17-06
                • 1826

                #8
                Originally posted by LegitBet
                i wouldn't worry about depositing with them..i can only speak to thier US operations...you'll get paid, just with all their products ie live betting , poker sports, etc...they have problems solving things fast, but if you're not like me (meaning you are a patient reasonable person) should be ok...
                try to play thier dogs...they were saints -6 at gametime when most others were 49's +4
                yup bodog ONLY good for dog line
                Comment
                • DukeJohn
                  SBR MVP
                  • 12-29-07
                  • 1779

                  #9
                  Originally posted by bigugly
                  I just got off the phone with bodog. The rep was so stupid that I was practically laughing at her by the end of the conversation.

                  Not sure if everyone was offered this, but I got a 50% bonus email if I deposited by tonight. (Up to $500 bonus.) I told them I'd like to deposit via **. (I had also mentioned that I would like to deposit via ** to another rep on the phone the other day.) They won't give out any deposit information unless you talk to them on the phone. Then I get on the phone and the person tells me they don't accept **. So I ask for **. I find out they aren't taking that either...

                  Well I don't like using cards, but I have a debit card, so I decide I might as well give that a shot. She tells me I should use bankwire if I want to deposit a full grand. I have to remind her that I want a 50% deposit bonus and the deposit must be in by tonight. So she tells me she has to break up the deposit into 2 x $500 deposits. She tries the first deposit...it goes through. She tells me I have the 500 + 250 bonus. Then she tries the second one...it doesn't go through. She tells me I can call back and try to deposit the rest later. Then I ask her if I can try moneylinq and get the rest of the bonus that way. Then she tells me that they offer a 20% bonus through moneylinq. I tell her I just got a 50% bonus and I want the rest of that. She says 20% again. So I'm all WTF? and so I ask if I can deposit later can I get the other 50% through a credit card. She tells me the 50% is only on the first deposit. WTF? again. (It seems like I was only going to get the bonus on the first of the two deposits had the second deposit gone through.) Throughout this entire conversation I am thinking this is a pretty dumb conversation I have been having (and there's plenty of dumb conversation I left out). She is very serious for this entire conversation and I can't help but laugh while talking to her for the last minute.

                  If this wasn't Bodog I might be pretty annoyed....but it's just bodog.
                  That is just crazy!

                  I would probably talk to an account manager or something and try and get that 50% bonus on the next deposit since it was them that broke it into 2 deposits. I would claim it is one deposit but two methods, since they are well aware of there own limitations regarding deposit methods and the incompetence of this sales rep. Just my 2 cents.

                  BoL,

                  Comment
                  • BodogBecky
                    SBR Wise Guy
                    • 07-28-09
                    • 579

                    #10
                    Originally posted by bigugly
                    I just got off the phone with bodog. The rep was so stupid that I was practically laughing at her by the end of the conversation.

                    Not sure if everyone was offered this, but I got a 50% bonus email if I deposited by tonight. (Up to $500 bonus.) I told them I'd like to deposit via **. (I had also mentioned that I would like to deposit via ** to another rep on the phone the other day.) They won't give out any deposit information unless you talk to them on the phone. Then I get on the phone and the person tells me they don't accept **. So I ask for **. I find out they aren't taking that either...

                    Well I don't like using cards, but I have a debit card, so I decide I might as well give that a shot. She tells me I should use bankwire if I want to deposit a full grand. I have to remind her that I want a 50% deposit bonus and the deposit must be in by tonight. So she tells me she has to break up the deposit into 2 x $500 deposits. She tries the first deposit...it goes through. She tells me I have the 500 + 250 bonus. Then she tries the second one...it doesn't go through. She tells me I can call back and try to deposit the rest later. Then I ask her if I can try moneylinq and get the rest of the bonus that way. Then she tells me that they offer a 20% bonus through moneylinq. I tell her I just got a 50% bonus and I want the rest of that. She says 20% again. So I'm all WTF? and so I ask if I can deposit later can I get the other 50% through a credit card. She tells me the 50% is only on the first deposit. WTF? again. (It seems like I was only going to get the bonus on the first of the two deposits had the second deposit gone through.) Throughout this entire conversation I am thinking this is a pretty dumb conversation I have been having (and there's plenty of dumb conversation I left out). She is very serious for this entire conversation and I can't help but laugh while talking to her for the last minute.

                    If this wasn't Bodog I might be pretty annoyed....but it's just bodog.
                    Can you please PM me your account number so I can have a senior CS manager look into this for you?

                    Thanks,
                    Becky
                    Comment
                    • moonbeam
                      SBR MVP
                      • 03-02-07
                      • 1496

                      #11
                      Please say no bigugly
                      Comment
                      • skrtelfan
                        SBR MVP
                        • 10-09-08
                        • 1913

                        #12
                        Becky, would you be interested in discussing the "Bodog deals dual lines" issue mentioned in this thread?

                        Comment
                        • moonbeam
                          SBR MVP
                          • 03-02-07
                          • 1496

                          #13
                          Originally posted by skrtelfan
                          Becky, would you be interested in discussing the "Bodog deals dual lines" issue mentioned in this thread?

                          http://forum.sbrforum.com/sportsbook...-upgraded.html
                          lol
                          Comment
                          • Shonner
                            SBR MVP
                            • 09-05-10
                            • 1361

                            #14
                            Originally posted by moonbeam
                            Please say no bigugly
                            she's trying to help, no need to be a prick
                            Comment
                            • Shonner
                              SBR MVP
                              • 09-05-10
                              • 1361

                              #15
                              Bodog is a good book, anyone depositing there has no worries. I have had positive experiences with their CS. Not 100% of the staff is good, you get bad apples everywhere, except Heritage.
                              Comment
                              • Raven66
                                SBR Wise Guy
                                • 09-21-09
                                • 824

                                #16
                                I heard bodog.co.uk is frickin crap. All these bodog sites have different owners. I heard bodog.ca is fine. Not sure how bodog.com is for the States.
                                Comment
                                • IrishTim
                                  SBR Wise Guy
                                  • 07-23-09
                                  • 983

                                  #17
                                  Impossible place to deposit as well.
                                  Comment
                                  • jai7123
                                    SBR High Roller
                                    • 01-04-10
                                    • 101

                                    #18
                                    Becky has helped me twice

                                    Originally posted by Shonner
                                    she's trying to help, no need to be a prick
                                    Both in record time when I PM'd her.

                                    Don't be nasty and mean, she will intercede on your behalf and get fast results if you are correct or they made a mistake.

                                    I am not a shill or big bettor but a recreational guy looking for fair treatment and I get it from Bodog. I had an issue today solved in less than 3 hours resulting in me getting payout/money gram before it was even 3 pm and I emailed her at 11:30 AM today.

                                    Thanks Becky, don't worry as haters will hate no matter what. You ask for information and promise to get it looked into. Why does that make posters mad? I don't get it but I thank you and don't care what people post in reply to this.
                                    Comment
                                    • 1tarheelfan
                                      SBR High Roller
                                      • 03-22-10
                                      • 125

                                      #19
                                      Originally posted by bigugly
                                      I just got off the phone with bodog. The rep was so stupid that I was practically laughing at her by the end of the conversation.

                                      Not sure if everyone was offered this, but I got a 50% bonus email if I deposited by tonight. (Up to $500 bonus.) I told them I'd like to deposit via **. (I had also mentioned that I would like to deposit via ** to another rep on the phone the other day.) They won't give out any deposit information unless you talk to them on the phone. Then I get on the phone and the person tells me they don't accept **. So I ask for **. I find out they aren't taking that either...

                                      Well I don't like using cards, but I have a debit card, so I decide I might as well give that a shot. She tells me I should use bankwire if I want to deposit a full grand. I have to remind her that I want a 50% deposit bonus and the deposit must be in by tonight. So she tells me she has to break up the deposit into 2 x $500 deposits. She tries the first deposit...it goes through. She tells me I have the 500 + 250 bonus. Then she tries the second one...it doesn't go through. She tells me I can call back and try to deposit the rest later. Then I ask her if I can try moneylinq and get the rest of the bonus that way. Then she tells me that they offer a 20% bonus through moneylinq. I tell her I just got a 50% bonus and I want the rest of that. She says 20% again. So I'm all WTF? and so I ask if I can deposit later can I get the other 50% through a credit card. She tells me the 50% is only on the first deposit. WTF? again. (It seems like I was only going to get the bonus on the first of the two deposits had the second deposit gone through.) Throughout this entire conversation I am thinking this is a pretty dumb conversation I have been having (and there's plenty of dumb conversation I left out). She is very serious for this entire conversation and I can't help but laugh while talking to her for the last minute.

                                      If this wasn't Bodog I might be pretty annoyed....but it's just bodog.
                                      bodog is by far the only book ive ever wanted to post up at, but never have because of the same thing you are going through about **,and **.they told me they only let older custermers use those options.i like their props,but for me they are to much of a hassel.thank god theirs 5dimes and the greek.
                                      Comment
                                      • Extra Innings
                                        SBR Posting Legend
                                        • 02-26-10
                                        • 15058

                                        #20
                                        Comment
                                        • Slim
                                          SBR MVP
                                          • 11-13-08
                                          • 4722

                                          #21
                                          Originally posted by bigugly
                                          They won't give out any deposit information unless you talk to them on the phone.
                                          That's why I don't play at Bodog. I asked for a ** name over their live chat. They said I had to call. I told them i'm going to Bookmaker/DSI where you don't have to call. Bodog loses out on a lot of money. People don't like to be inconvenienced.
                                          Comment
                                          • DukeJohn
                                            SBR MVP
                                            • 12-29-07
                                            • 1779

                                            #22
                                            Originally posted by skrtelfan
                                            Becky, would you be interested in discussing the "Bodog deals dual lines" issue mentioned in this thread?

                                            http://forum.sbrforum.com/sportsbook...-upgraded.html
                                            Lots of places deal dual lines or public lines or bonus only lines. Even the lines posted on sbr are not the lines I receive at certain books. Yes, it is kind of a pain, but I just work around it. If Bodog doesn't have the line you like then just pick another book for that play.

                                            Of course I might add, I currently do not have my Bodog account funded as I pulled out right at the beginning of their payment issues a while back, but now that they appear to have turned things around, I will probably be back with them next MLB season.

                                            BoL,

                                            Comment
                                            • skrtelfan
                                              SBR MVP
                                              • 10-09-08
                                              • 1913

                                              #23
                                              Originally posted by jai7123
                                              Both in record time when I PM'd her.

                                              Don't be nasty and mean, she will intercede on your behalf and get fast results if you are correct or they made a mistake.

                                              I am not a shill or big bettor but a recreational guy looking for fair treatment and I get it from Bodog. I had an issue today solved in less than 3 hours resulting in me getting payout/money gram before it was even 3 pm and I emailed her at 11:30 AM today.

                                              Thanks Becky, don't worry as haters will hate no matter what. You ask for information and promise to get it looked into. Why does that make posters mad? I don't get it but I thank you and don't care what people post in reply to this.
                                              Unless you ask her if Bodog deals dual lines or if they play games with prop bettors, using lengthy delays to allow the prop bettors to adjust their lines for them, in which case you're met with stony silence. When a rep is too busy pimping the latest CalvinAyre.com party or posting a long list of Bodog's registered domains while refusing to answer any questions about various shady Bodog practices, you can't expect them to be all that popular. It would be like a poker representative of Ultimate Bet posting lots of crap while refusing to answer any questions about the super-user cheating scandal from a couple years back. Dealing dual lines is against the law in Vegas and pretty much any licensed jurisdiction but Bodog does it with impunity. (There are certainly casinos in Vegas who attempt to "deal dual lines" but they aren't nearly as obvious nor frequent about it.)
                                              Comment
                                              • skrtelfan
                                                SBR MVP
                                                • 10-09-08
                                                • 1913

                                                #24
                                                Originally posted by DukeJohn
                                                Lots of places deal dual lines or public lines or bonus only lines. Even the lines posted on sbr are not the lines I receive at certain books. Yes, it is kind of a pain, but I just work around it. If Bodog doesn't have the line you like then just pick another book for that play.
                                                Most of those line issues are due to delays, not the book dealing dual lines. The only well known books I know of that deal dual lines are Bodog and BetUS.

                                                The obvious question is that since Bodog has been dealing dual lines for at least 6 or 7 years (I opened my account around 2003 or 2004 and they were already known for dealing dual lines), why do they strenuously deny it if asked, or completely avoid the question? As a general rule of thumb, if a company needs to deny a well known and obvious business practice, there's probably something wrong about that practice.
                                                Comment
                                                • ngates815
                                                  SBR Posting Legend
                                                  • 12-01-09
                                                  • 13845

                                                  #25
                                                  Originally posted by IrishTim
                                                  Impossible place to deposit as well.

                                                  VC-card has worked every time.
                                                  Comment
                                                  • yobinad
                                                    SBR Sharp
                                                    • 06-26-09
                                                    • 332

                                                    #26
                                                    Hilarious
                                                    Comment
                                                    • bigugly
                                                      SBR MVP
                                                      • 01-04-08
                                                      • 1329

                                                      #27
                                                      I completely forgot about this thread...and then I ran out of money here. Now I am wondering if the offer is still on the table. Would you still like my account # Becky?
                                                      Comment
                                                      • leon
                                                        SBR Sharp
                                                        • 10-02-10
                                                        • 319

                                                        #28
                                                        The only good about Bodog,is their fast payment.Not enough live events.
                                                        Comment
                                                        • Jnas
                                                          SBR Wise Guy
                                                          • 08-26-10
                                                          • 760

                                                          #29
                                                          Sure Bodog deals dual lines and is extremely slow posting lines. But They pay fast and have some incredible lines on Underdogs. They are definately worth keeping a little money in. The customer service at almost all books is horrible not just Bodog.
                                                          Comment
                                                          • soxwin1917
                                                            SBR MVP
                                                            • 09-09-08
                                                            • 1188

                                                            #30
                                                            More often than not I think Bodog actually has above average CS for a sportsbook. Plus it helps that Becky is around to take care of you around here.
                                                            Comment
                                                            • ewrestling4c
                                                              SBR High Roller
                                                              • 10-30-09
                                                              • 166

                                                              #31
                                                              Bodog is usually good on CS if you are patient with them, sometimes slow at getting things processed.
                                                              Comment
                                                              • BodogBecky
                                                                SBR Wise Guy
                                                                • 07-28-09
                                                                • 579

                                                                #32
                                                                Originally posted by jai7123
                                                                Both in record time when I PM'd her.

                                                                Don't be nasty and mean, she will intercede on your behalf and get fast results if you are correct or they made a mistake.

                                                                I am not a shill or big bettor but a recreational guy looking for fair treatment and I get it from Bodog. I had an issue today solved in less than 3 hours resulting in me getting payout/money gram before it was even 3 pm and I emailed her at 11:30 AM today.

                                                                Thanks Becky, don't worry as haters will hate no matter what. You ask for information and promise to get it looked into. Why does that make posters mad? I don't get it but I thank you and don't care what people post in reply to this.
                                                                Pleasure and thank you!!
                                                                Becky
                                                                Comment
                                                                • Slim
                                                                  SBR MVP
                                                                  • 11-13-08
                                                                  • 4722

                                                                  #33
                                                                  Bodog won't give me a ** or ** name over live chat. No point of having live chat.
                                                                  Comment
                                                                  • bigugly
                                                                    SBR MVP
                                                                    • 01-04-08
                                                                    • 1329

                                                                    #34
                                                                    It's useful if you want to have a stupid conversation.
                                                                    Comment
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