eWallet and DSI

[lspear76]

Hi guys,

I'm a very casual bettor and use Diamond (betdsi) online. Last week, I funded my account with $25 from ewallet (after their 2.50 fee). After I funded the account, ewallet emailed me and said I had earned a free $25 bonus, and to claim that bonus, just go back to their website and enter the code in the email and click "deposit." I did that, and $25 was in my ewallet account which I used at dsi again.

Now a few days later, ewallet tells me that the deposit did not clear, as the bank account is closed. I checked and I have two bank accounts listed at eWallet... one was closed a year ago that I never removed, and my newer one that I always use to make deposits.

DSI also wrote me and said I need to settle up with them or they'll send my account to collections, and they don't understand why this would happen since I've been a great customer for over 2 years.

Did anyone get the "bonus code" and have the same issue? I've tried to explain it to both parties and I'm waiting for a response. But now my eWallet account has another -30.00 charge for "account in bad standing" on that -25.00 that "didn't clear." So it seems as if they're trying to gouge me for even more cash.

Thanks for listening guys.

[Kindred]

I've had $50 bonus codes in the past, like 2 or 3 of them but none for the last 6 months or so, you have to deposit $50 and they credit you with an extra $50. That sounds like what you were trying to do but the $25 from your bank account didn't clear.
Just go on support chat with support and tell them to use the other bank account. The $30 fee sounds like a bounced check type fee, you're probably screwed. Bitch to them see if they'll remove the fee otherwise just pay it, it sucks but they'll probably give you another bonus in the future plus it keeps your accounts in good standing.
Have them remove your old bank account too so this doesn't happen again. I did that a year or so ago when I switched banks, think I added the new one and had to call or go on chat to remove the old one.

[Bill Dozer]

Ispear,
Have you spoken with EwallExp's CS? If you can resolve the issue with the eWallet DSI will honor the deposit and offers that went with it.