I signed up w. DSI b/c of BTP...what a mistake. They offered 100% match of my $300 deposit. I asked them the FP amount (they said $300), roll over (they said 20x), and confirmed the play-through (they said $6000).
I called to confirm my deposit, done. They said i'd have to call back to ask for my bonus. Fine. I called back (within 24hr window of the deposit), they confirmed. I asked again about the $300, 20x, $6000...they said yes.
I check my account and $100 FP is in there. I thought maybe they'd give at a time, who knows. I go through the FAQ and nothing is listed. I called to inquire and I am greeted with a rep that kept confusing herself with simple math. I then talk to a supervisor who listens and says that both reps made an error, and she knows it is a problem. She said i'd have to call back tomorrow and explain everything to a dayshift manager.
Even before all this it was amateur hour as when I called for the ** info it took the rep 20+ min to find the info.
Why is SBR associating with such a shotty book? BTP and SBR members deserve better. I've rarely had problems w. My other books: 5dimes, Mansion, thegreek, etc.
Ps. I know it is only $200, but I can do something with that.
I called to confirm my deposit, done. They said i'd have to call back to ask for my bonus. Fine. I called back (within 24hr window of the deposit), they confirmed. I asked again about the $300, 20x, $6000...they said yes.
I check my account and $100 FP is in there. I thought maybe they'd give at a time, who knows. I go through the FAQ and nothing is listed. I called to inquire and I am greeted with a rep that kept confusing herself with simple math. I then talk to a supervisor who listens and says that both reps made an error, and she knows it is a problem. She said i'd have to call back tomorrow and explain everything to a dayshift manager.
Even before all this it was amateur hour as when I called for the ** info it took the rep 20+ min to find the info.
Why is SBR associating with such a shotty book? BTP and SBR members deserve better. I've rarely had problems w. My other books: 5dimes, Mansion, thegreek, etc.
Ps. I know it is only $200, but I can do something with that.
