5dimes customer service

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  • Mikail
    SBR Posting Legend
    • 07-19-09
    • 21689

    #1
    5dimes customer service
    I have heard time and time again negative comments, posts and threads about 5dimes customer service. Also about how Tony is such a bad guy. Speaking from my experience with the customer service. It has been nothing but top notch A+ service. Kind curteoous and respectful. Whenever I have a question it's answered. If I have a problem. It get solved. I just wanted to share my experience and say props to 5dimes. The most betting options. Quick payouts and as far as I am concerned good customer service. I hope this continues to be my experience. Also I would like to add that in no way was I put up to this or am I being compensated in any way. Just wanted to share. Keep up the good work 5dimes.
  • jjgold
    SBR Aristocracy
    • 07-20-05
    • 388179

    #2
    Online support is better

    Customer service is fine as long as it is not Tony or the girl assistant he has

    5 Dimes is a top 5 book in world
    Comment
    • fsugolf
      SBR Hall of Famer
      • 07-17-09
      • 6194

      #3
      even HS lines!
      Comment
      • moonbeam
        SBR MVP
        • 03-02-07
        • 1496

        #4
        Do Legends have any customer service? - I don“t think so

        ...
        Comment
        • Dank_Fire
          SBR MVP
          • 05-13-09
          • 2269

          #5
          There a good book and you will be treated fine
          Comment
          • Stumpage
            SBR MVP
            • 09-21-05
            • 2906

            #6
            Never had a probelm with their CS either. I dealt with the infamous Tony once, and had no problems whatsoever. He was a little brief and didn't have a whole lot to say, but I wasn't lookin' to date the guy. Took care of business and done.
            Comment
            • BET THE HOOK
              SBR MVP
              • 02-16-09
              • 1947

              #7
              Awesome wagering options,lightning fast payouts but Tony is an a$$hole from the word go. Service is good there 80% of the time. Always good when you are wagering but when you need something it vanishes.
              Comment
              • LarryF
                SBR Wise Guy
                • 12-11-09
                • 949

                #8
                I find 5Dimes to be one of the better sports books around. CS is spotty at all of them.
                Comment
                • thespeculator
                  SBR MVP
                  • 09-09-08
                  • 2999

                  #9
                  5dimes customer service on the live chats is excellent, whatever question you have they will help you , i had a payout rejected by email, then i contacted live chat and they transferred into my wallet on the spot
                  Comment
                  • nyplayer33
                    Restricted User
                    • 09-27-06
                    • 8303

                    #10
                    Honestly, as long as my money is safe I can deal with the minor issues....
                    Comment
                    • trumpdown
                      SBR Wise Guy
                      • 01-21-09
                      • 755

                      #11
                      They pay fast, money is safe, good lines decent in-play options for smaller amounts.

                      CS on Live chat is one of the best. CS over the phone is one of the worst IMO. Use Live chat when you can.
                      Comment
                      • Mikail
                        SBR Posting Legend
                        • 07-19-09
                        • 21689

                        #12
                        Originally posted by trumpdown
                        They pay fast, money is safe, good lines decent in-play options for smaller amounts.

                        CS on Live chat is one of the best. CS over the phone is one of the worst IMO. Use Live chat when you can.
                        Yes I have only used live chat so far. I just finished requesting my free monthly payout. Waiting now. I hope everything goes smoothly.
                        Comment
                        • pokerplayer22
                          SBR MVP
                          • 05-09-09
                          • 1207

                          #13
                          5dimes reliability = A+

                          5dimes Customer Service = F

                          The infamous Tony's people skills = Non Existant
                          Comment
                          • Mikail
                            SBR Posting Legend
                            • 07-19-09
                            • 21689

                            #14
                            Originally posted by Mikail
                            Yes I have only used live chat so far. I just finished requesting my free monthly payout. Waiting now. I hope everything goes smoothly.
                            Well my money was there in less than 12 hours. Customer service has been excellent in my experience so far.
                            Comment
                            • Aristocles
                              SBR MVP
                              • 08-29-10
                              • 1015

                              #15
                              Sounds upfront and honest to deal, Mikail. Always good to read a positive about somewhere that you have also deposited. . .
                              Comment
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