Thank you SBR for opening my eyes

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  • frizzelli
    SBR Hall of Famer
    • 08-06-10
    • 8916

    #1
    Thank you SBR for opening my eyes
    This is a recent chat transcript I had with Sportsinteraction I really didn't believe they closed accounts for excessive winnings and in this transcript they actually tell me the truth.

    Welcome to Sports Interaction chat! You are currently number 1 in the queue. Your wait time will be approximately 0 minute(s), 30 seconds. We will be with you shortly!
    All Sports Interaction agents are currently assisting others. Thanks for your patience. An agent will be with you shortly.
    You are now chatting with 'Joseph'
    Your Issue ID for this chat is LTK152044427448X
    Joseph: Hi, Timothy. How may I help you?
    Timothy: Im gonna ask you this once and save the chat transcript. Do you guys close accounts for excessive winnings?
    Joseph: Yes, we do.
    Timothy: Ok well do u close accounts for excessive losing?
    Joseph: No, we do not.
    Timothy: So why do u close accounts if customers are actually winning?
    Joseph: It is part of our Terms and Conditions. To review the Sports Interaction Terms & Conditions, please visit: http://www.sportsinteraction.com/sportsbook/termsandconditions.cfm
    Timothy: that link doesnt work
    Timothy: can't you just tell me why you shut peoples accounts down that actually win
    Timothy: But if the customer is a losing customer you let them continue to lose?
    Timothy: I just want you to know thousands of people are gonna see this chat transcript and the link you provided did not work
    Joseph: We are a recreational Sportsbook, and in order to maintain our business, and to remain profitable, we, Sports Interaction reserves the right to close any account without prior notice. In this event, or in the event of a customer choosing to close their own account, any existing bets will stand and the full account balance will be paid out after completion of all the events.
    Joseph: Try this one http://www.sportsinteraction.com/sportsbook/help-terms-and-conditions/
    Timothy: So basically what you guys are telling me is that if you continue lose you can remain on the site but If your a constant winner than chances are you will have your account closed?
    Joseph: If you are considered to be an excessive winner, then we reserve the right to close out your account, and any existing bets will stand and the full account balance will be paid out after completion of all the events.
    Timothy: Ok perfect Joseph thats all I needed to know
    Timothy: Have yourself a great day
    Joseph: Is there anything else I may help you with?
    Joseph: You too! Thanks for chatting with me! I would appreciate if you would rate the service I have given you today. Please click the "Close" button to answer 4 short questions.
  • tomcowley
    SBR MVP
    • 10-01-07
    • 1129

    #2
    [ ] News
    Comment
    • frizzelli
      SBR Hall of Famer
      • 08-06-10
      • 8916

      #3
      to me im new to this whole thing brodda
      Comment
      • dinaro7
        SBR Wise Guy
        • 12-06-09
        • 888

        #4
        they have a poor SBR rating
        Comment
        • tomcowley
          SBR MVP
          • 10-01-07
          • 1129

          #5
          Originally posted by frizzelli
          to me im new to this whole thing brodda
          Fair enough. Most books don't want long-term winners (for the obvious reason that they don't like losing money to them).
          Comment
          • frizzelli
            SBR Hall of Famer
            • 08-06-10
            • 8916

            #6
            I need a new book I have been looking at betjam but i need to know if they close accounts for excessive winnings as well
            Comment
            • Chuck Sims
              SBR MVP
              • 12-29-05
              • 3072

              #7
              frizzelli, Here is another thing that will open your eyes. Some sportsbooks like BetUS will just steal your money if you are a winner.
              Comment
              • frizzelli
                SBR Hall of Famer
                • 08-06-10
                • 8916

                #8
                Originally posted by Chuck Sims
                frizzelli, Here is another thing that will open your eyes. Some sportsbooks like BetUS will just steal your money if you are a winner.

                thanks ill stay away from them crooks for sure
                Comment
                • John Dough
                  SBR MVP
                  • 09-21-05
                  • 1785

                  #9
                  Originally posted by frizzelli
                  I need a new book I have been looking at betjam but i need to know if they close accounts for excessive winnings as well
                  They may eventually limit you in certain sports or ultimately ask you to move to TheGreek (who owns BetJM), but they're not as bad at SIA in terms of booting winners... and also not nearly as easy to beat up on.

                  You might want to give Matchbook a try. As an exchange, they will never ever limit or boot you.
                  Comment
                  • frizzelli
                    SBR Hall of Famer
                    • 08-06-10
                    • 8916

                    #10
                    Originally posted by John Dough
                    They may eventually limit you in certain sports or ultimately ask you to move to TheGreek (who owns BetJM), but they're not as bad at SIA in terms of booting winners... and also not nearly as easy to beat up on.

                    You might want to give Matchbook a try. As an exchange, they will never ever limit or boot you.


                    Thanks for the information will keep them in mind
                    Comment
                    • Chuck Sims
                      SBR MVP
                      • 12-29-05
                      • 3072

                      #11
                      BetJam is a solid sportsbook but they will cut your limits if you consistently win.

                      Matchbook is a sportsbook exchange and they will not lower your limits nor throw you out if you win.

                      Good luck.
                      Comment
                      • mathdotcom
                        SBR Posting Legend
                        • 03-24-08
                        • 11689

                        #12
                        people should lose this idea that sportsbooks should be fair and treat everyone equally, etc.

                        They should only abide by their rules, whatever they are.
                        Comment
                        • acarmelo1
                          SBR Hall of Famer
                          • 09-29-09
                          • 6321

                          #13
                          They will close your account, but will pay you whatever you have left on it so is not stealing, is just not wanting you there.
                          Comment
                          • frizzelli
                            SBR Hall of Famer
                            • 08-06-10
                            • 8916

                            #14
                            Originally posted by mathdotcom
                            people should lose this idea that sportsbooks should be fair and treat everyone equally, etc. They should only abide by their rules, whatever they are.
                            I agree but I just finding it disgusting what happens to people out there. You know we put our hard earned money into these sites to have them mistreat it and make up rules as they go. I just wish there was an honest site out their with no restrictions or dictatorship rules that actually respect the customer and his/her money.
                            Comment
                            • Hareeba!
                              BARRELED IN @ SBR!
                              • 07-01-06
                              • 37279

                              #15
                              Originally posted by mathdotcom
                              people should lose this idea that sportsbooks should be fair and treat everyone equally, etc.

                              They should only abide by their rules, whatever they are.
                              yes they should abide their rules
                              after all they are what you agree to when you play at them, so you have to cop it even if you don't like it
                              but they should not be unfair in doing so
                              you have every right to object to and challenge them if you are treated unfairly
                              Comment
                              • acarmelo1
                                SBR Hall of Famer
                                • 09-29-09
                                • 6321

                                #16
                                if they pay you back all your winnings and then kick you out is all good, if they kick you out and confiscate you winnings then is bad
                                Comment
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